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Infusion Coordinator Lead
Location
United States
Posted
2 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Infusion Coordinator Lead
Gastro Health
Role Description The Infusion Coordinator Lead is responsible for overseeing the coordination and scheduling of infusion treatments for gastroenterology patients, ensuring safe, timely, and efficient delivery of care. Acting as the primary liaison between patients, physicians, infusion nurses, and care coordinators, this role plays a critical part in managing the infusion process from eligibility verification to treatment follow-up. The Lead is proficient in navigating electronic medical records (EMRs), understanding GI-specific infusion protocols, and obtaining insurance authorizations to support accurate and compliant care delivery. Qualifications - High School Diploma or equivalent preferred - 2-3 years of experience preferred - Familiarity with biologics and/or infusible medications - Experience with obtaining insurance benefits and authorizations - eClinicalWorks (eCW) knowledge desired - Bilingual (Spanish) a plus Requirements - Responsible for acting as Lead Infusion Coordinator. - Responsible for scheduling infusions for GI patients. - Ability to navigate EMR and understand GI infusion treatments. - Monitor infusion queues to ensure patients are being scheduled in a timely manner. - Understand protocol for biologics and other GI related infusions to promote safe practice. - Interact with physicians, infusion nurses, and care coordinators to confirm and review infusion plan of care. - Validates completeness and accuracy of patients' eligibility and medical documentation. - Assist patients with questions and/or concerns regarding infusion benefit coverage and appointment details. - Verify insurance and obtain pre-service infusion authorizations. - Communicates a dedication to serving all internal and external customers to include, but not limited to, the medical staff, physician office personnel, patients and all hospital personnel. - Participates in department Quality Improvement activities. - Performs in a manner consistent with the mission and core values of Gastro Health. - Adheres to Corporate Compliance initiatives. - Maintains high professional and ethical standards as evidenced by successful completion of core competencies, clinical competencies and behavior standards. - Understands that health care delivery is continually evolving, and departmental needs and goals are subject to change; responsibilities may be expanded or restricted at the discretion of the Department Manager. Benefits - A great work/life balance - No weekends or evenings – Monday thru Friday - Paid holidays and paid time off - Rapidly growing team with opportunities for advancement - Competitive compensation - Comprehensive benefits package including: - Medical - Dental - Vision - Spending Accounts - Life / AD&D - Disability - Accident - Critical Illness - Hospital Indemnity - Legal - Identity Theft - Pet - 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees - Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees - Participation in the Tickets at Work program providing discounts on concerts, travel, movies, and more.
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