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Lead Resource and Planning Coordinator
Location
United Kingdom
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Lead Resource and Planning Coordinator
Endure Capital
• Own workforce planning, capacity modelling and resourcing strategy for our clinical function. • Build forecasting models, capacity plans and efficiency initiatives. • Set up tools, processes and rhythms needed for resourcing the business. • Handle day-to-day resourcing decisions that keep the clinical team running smoothly. • Report to the Head of Clinical Operations with a path to broader Resourcing leadership.
Job Requirements
- Proven experience in workforce planning, resource management or operations management, ideally including forecasting or capacity modelling.
- Experience managing, mentoring or developing at least one direct report.
- Advanced Excel/Google Sheets skills (pivot tables, complex formulas, modelling); working knowledge of SQL or BI tools (e.g. Looker, Power BI) is a strong plus.
- Confidence using workforce planning tools and customer service platforms (e.g. Zendesk, Intercom, or similar).
- Experience designing and implementing new processes from scratch, not just running existing ones.
- Experience leading change management — introducing new tools or ways of working to an existing team and driving adoption.
- Strong stakeholder management skills, including the ability to influence senior leaders you don’t directly manage across Clinical, Finance and People.
- Strong problem-solving skills and the ability to adapt in a fast-paced, evolving environment.
- Clear, confident written and verbal communication skills.
Benefits
- Share options.
- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
- Health insurance with Vitality.
- Electric car salary sacrifice scheme with Octopus.
- Enhanced maternity and parental leave.
- Nursery benefit provided by YellowNest.
- Employee assistance programme (access to therapy, financial planning and discounts).
- Generous pension (includes both employee and employer contributions).
- Flexible working options, including a dog-friendly office in Farringdon.
- Personal training and development budget via Learnerbly.
- Wellhub membership, giving you access to over 2,000 locations in the UK.
- Cycle to work scheme.
- Season ticket loan.
- Discount on Numan products for your friends and family.
- Paid volunteering days.
- An additional 2 weeks off once you reach your 5th anniversary with Numan.
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