Title: Operations Project Manager Location: Richmond, Melbourne VIC Job Description: - Permanent Role - Melbourne Based - Hybrid Ways of Working We're REA With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to have been named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women. Which team is this in The Customer Solutions & Operations Team (CSO) aspires to raise the bar of global Support and Operations excellence -fuelling loyalty through outstanding service. The Operational Excellence team play a crucial role in achieving this goal and delivering on our 2030 ambition to streamline customer service and support in end-to-end digital experiences: - Driving day to day operational efficiency and process optimization-through automation opportunities, data-driven insights, and performance management. - Advancing digital service ambitions that will empower customers with access to 24/7 (self) service support in their channel of choice. - Simply put, this team champion change and are a driving and collaborative force working across the business to ensure a cohesive, simple customer support and service experience enabled by best in class digital solutions. Day to day of the job Reporting directly to the Head of Operational Excellence, the Operations Project Manager is responsible for the delivery of critical cross functional initiatives that span CSO and Customer Enablement (witin CP&S) in particular. These initiatives are our Big Bets strategically and require detail-oriented custodianship to ensure their timely, on budget completion. The Operations Project Manager responsibilities include, but not limited to: - Project Alignment: Provide a strategic lens on proposed initiatives at the Project Planning or ideation step ensuring alignment with the Enterprise and LOB strategy. - Project Coordination: Manage end-to-end operational delivery for strategic initiatives, ensuring all streams are on track and key stakeholders informed and engaged in the initiative(s). - Stream Meetings: Organise and lead stream-specific meetings; report updates in steering committee meetings and steer co - as required. - Project Tracking: Maintain project schedules and deadlines, ensuring punctual delivery within budget constraint - Documentation: Keep meticulous records of project progress, deliverables, and completion statuses. At times, create end user documentation - Risk Management: Identify and communicate project or more systemic risks/ challenges promptly to stakeholders; recommend solutions and decision required to resolve such matters; and track progress of removing blockers. Use of risk log and actions to green highly recommended. - Stakeholder Collaboration: Work closely with internal and external stakeholders to execute project plans practically and ensure accountability. - Senior Leadership confidence: Build credibility with Senior Leadership as a trusted advisor and ensure confidence in delivery of strategic ambitions. - Tactical solutioning: Identifying implementation challenges early; initiate analysis, drive engagement and identify both tactical solutions as well as opportunities for operational excellence longer term. - Major Project Support: Provide support on larger, complex projects as needed outside of CSO, and/or Cutomer Enablement (within CP&S) - X-Group Communication: Facilitate effective communication across groups, and between teams and leadership, to implement project changes and objectives including but not limited to project and initiative, and/or risk reporting. - Meetings: Conduct regular meetings with key stakeholders to provide updates, gather feedback, and ensure alignment on project timelines. - Data Analysis: Analyse project data to generate insights and make data-driven recommendations for Experience Owners. - Reporting: Prepare and present comprehensive project status updates to relevant Steer Co's and/or Senior leadership and other key stakeholders as required > enabling fast decision making through showcasing clearly opportunities, risks/ challenges, actions required, and driving accountability. Who we're looking for - Proven project management experience delivering cross-functional initiatives end to end, on time and within budget - Strong project coordination skills, with the ability to manage multiple streams, timelines, risks and stakeholders - Strong strategic thinking, with the ability to assess initiatives early and ensure alignment to enterprise and LOB priorities - Excellent communication skills, both written and verbal, including preparing updates, facilitating meetings and presenting to senior leaders and Steer Co - Strong stakeholder management skills, with the ability to build trust, drive accountability and work effectively across teams and leadership groups - Strong risk and issue management capability, including identifying blockers early, escalating where needed and driving actions through to resolution - Strong organisation and documentation skills, with high attention to detail across plans, actions, deliverables and status reporting - Strong problem solving and analytical skills, with the ability to identify issues, generate insights and recommend practical solutions - Comfortable using key delivery tools such as Jira and Miro - A focus on change, continuous improvement and better operational outcomes The REA experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. Some of our Perks & Benefits include: - A hybrid and flexible approach to working - Flexible leave options including, birthday leave and purchase additional leave - Flexible parental leave offering for primary and secondary carers - Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity - Hackdays so you can bring your big ideas to life

About the Job: As a Project Manager, you will partner with our Leadership team to proactively work on business development with a focus within the Banking / Financial / Insurance domain. You will be able to leverage your knowledge & network within the space to sell high value digital consulting engagements. The Project Manager will operate within an innovative and agile environment where a self-driven sales professional would thrive. You will work with existing accounts as well as developing projects for new accounts within Thailand. What You’ll Get to Do: - Develop and execute key growth sales strategies and action plans to achieve targets. - Facilitate and manage the sales process, focus on value proposition and differentiators, provide client insight and feedback. - Pursue digital and data projects within banking and insurance clients - Develop collaborative relationships with clients and their teams and communicate relevant positioning strategies and potential solutions for their clients and prospects. - Actively participate in the proposal development, RFP and RFI response processes for these opportunities - Maintain sales pipeline data for their opportunities/assist with administration of same - Build and maintain strong relationships with customers and prospects through partnering with them to better understand their needs and growth goals - Collaborate across accounts, industries and domains to address and solve complex problems - Provide visibility into strategic shifts with accounts and budget changes that will impact sales efforts. What You’ll Bring with You: - Minimum 5 - 10 years of professional experience with leading management consultancies for Banking / Financial / Insurance Companies. - Experience in developing and leading digital innovation and transformation programs - Should have solid understanding and experience in one or more digital and data capabilities such as data analytics, AI and RPA within financial services industry. - Bachelor’s degree in Business or a related field or equivalent experience - Strong understanding of Banking / Financial / Insurance industry issues and ability to articulate value propositions internally and externally. - Ability to develop trusted and durable relationships with clients and ecosystem partners across the domain. - Experience collaborating across teams and domains to identify sales opportunities. - Strong verbal and written communication skills - Technically savvy with PowerPoint and Excel with ability to analyse data and conclude business insights. - Highly adaptable, and able to thrive in ambiguous and ever change environments. - Desirable that you have an existing network you can leverage, as well as a track record of sourcing clients through prospecting and networking to win new projects. #LI-KO1 #LI-Hybrid

Project Manager - Pharmacy Associate Location: Atlanta United States Job Description: Hi, we're Oscar. We're hiring a Project Manager- Pharmacy Associate to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Project Manager is responsible for supporting all activities related to program implementations goals as well as post implementation oversight and monitoring to ensure success. Additionally supports operational improvements for core operations, including proper controls and monitoring, to ensure operational efficiency and effectiveness, supporting the program across the organization and helping implement project management fundamentals and standards across the organization. This individual will establish and manage relationships with key internal and external stakeholders to ensure business alignment and support change management. You will report into the Director, Pharmacy Programs and Implementation. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $87,188.40- $114,434.78 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: - Organize and support daily activities based on the goals of the program - Identify optimization opportunities to support program objectives - Support implementations end to end to ensure success - Lead certain components of the program - Partner with other departments and various stakeholders to ensure operational excellence - Support a successful program end to end through assisting in project plan development, keeping your stakeholders in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones, and supporting program retros to assess strengths and weaknesses - Support the tracking and monitoring of controls - Develop tools and standards to support team programs year over year based on program retros - Develop meeting materials, track and follow-up on action items, assist with management of all project plans - Compliance with all applicable laws and regulations - Other duties as assigned Requirements: - Bachelor's degree or 4 years commensurate experience. - 3+ years working for a PBM, Payer, or Pharmacy Consulting firm, with a focus on reviewing healthcare data. - 3+ years leading cross-functional teams/projects and change management. - 1+ years working with health insurance regulation/compliance. - 1+ years working with technical teams, integrations or product management. Bonus points: - Experience with medical payer and PBM claims adjudication systems, such as RxClaim. - Experience with pharmacy claim testing and Quality Assurance (QA). - Experience with a ticketing system (such as Jira or Appian). - Experience with Project Management systems (such as Monday.com). - Experience with payers offering ACA/health exchange insurance. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Description and Requirements The Team You Will Join Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most. The Opportunity The Project Leader, Disability Migrations is responsible for leading the successful conversion of customer disability and leave management programs from legacy platforms to MetLife's cloud-based claims and administration systems. This role plays a critical part in delivering seamless customer migrations, ensuring operational readiness, and driving cross-functional coordination across the Group Benefits organization. Guided by our purpose - always with you building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to work with customer-facing teams, operations, technology partners, and product owners to deliver impactful modernization initiatives. The successful candidate will lead complex migration efforts, influence key stakeholders, and help shape solutions that enhance the customer experience while supporting MetLife's commitment to best-in-class disability and leave management services. Key Responsibilities - Lead customer migration initiatives from planning through execution, ensuring successful and efficient transitions to MetLife's cloud-based claims platform. - Create and maintain comprehensive project plans, schedules, resource plans, and status reporting for multiple concurrent disability migration projects. - Oversee cross-functional teams, including testers, developers, operational readiness resources, and business partners, to support migration and integration activities. - Manage stakeholder relationships and coordinate activities across operations, account teams, product owners, vendors, and business leaders to ensure alignment on scope, timelines, risks, and deliverables. - Monitor project milestones, dependencies, testing activities, and operational readiness efforts while proactively identifying and resolving issues that may impact successful delivery. Required Qualifications - 10+ years of project leadership experience managing multiple concurrent projects and driving successful delivery of complex business initiatives. - 7+ years of experience utilizing Microsoft Project and Microsoft Office tools to develop project plans, manage schedules, and communicate project status. - Experience supporting operational processes and customer implementations, including coordinating stakeholders, managing dependencies, and driving successful project execution. - Strong verbal and written communication skills with the ability to effectively engage and influence stakeholders across all levels of the organization. - Demonstrated problem-solving, analytical, and research capabilities, with the ability to balance structured project management practices and pragmatic execution to achieve business outcomes. Preferred Qualifications - Project Management Professional (PMP) certification. - SAFe Scrum Lead certification or experience supporting Agile delivery methodologies. - Bachelor's Degree with 2+ years of experience within the insurance industry. - Experience implementing or migrating Group Benefits customers, including disability and leave management solutions. - Experience leading cross-functional teams and driving operational readiness activities in large-scale transformation or migration programs. The expected salary range for this position is $76,000 - $115,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.