• Support mission objectives with flexibility and adaptability in an evolving environment • Secure checkpoints at critical locations – mobile and static positions available • Static position will be manning checkpoints while mobile position will be convoy operations • Protect and facilitate humanitarian efforts • Provide humanitarian relief – assist in delivering food and essential services to communities affected by crises • Collaborate with local and international partners such as NGO’s, government agencies, and community leaders • Operate effectively in high-threat environments alongside multinational teams

• Drive principals in an armored SUV with disciplined, defensive driving habits and professional presence. • Pre-plan routes and alternates; identify choke points, safe havens, and predictable patterns to avoid. • Execute pre-departure checks, maintain cleanliness and flawless operating condition, and ensure emergency equipment is staged and serviceable. • Maintain comms with internal teams during movements; document key details and close loops.

Company Description At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners! Job Description The Head of Business Information for Coface North America will lead the Business Information division, a strategic unit dedicated to providing risk management services that empower companies to better manage their accounts receivable and supply chains. This role is pivotal in driving the success of Urba360, Coface’s dynamic platform designed to deliver actionable insights and data-driven solutions for risk mitigation. The ideal candidate will be a senior executive with a proven track record of building, positioning, and growing platforms within financial services. This leader will oversee the development and delivery of risk management as a service, ensuring our clients strengthen their risk management practices through innovative solutions and market-leading expertise. Key Responsibilities Strategic Leadership: Define and execute the vision and strategy for the Business Information division in North America. Drive growth and market penetration for Urba360 and related risk management services. Operational Excellence: Oversee day-to-day operations, ensuring efficiency, scalability, and compliance with global standards. Implement best practices for data quality, analytics, and customer experience. Commercial Development: Develop and maintain strong relationships with key clients and partners. Identify new business opportunities and lead initiatives to expand service offerings. Team Management: Build and lead a high-performing team, fostering a culture of collaboration and innovation. Provide mentorship and professional development for team members. Market Strategy & Product Positioning: Analyze market trends and competitive landscape to inform product enhancements. Position Coface as a leader in risk management solutions through thought leadership and strategic partnerships. Qualifications Qualifications & Experience Education: Bachelor’s degree in Finance, Economics, Business Administration, or related field; MBA preferred. Experience: 10-15+ years of experience in data solutions, financial services with at least 10 years in senior leadership roles. TCI experience preferred but not required. Proven expertise in risk management, trade credit, data solutions, leveraged lending, and equipment finance. Demonstrated success in sales leadership, market strategy, and operational effectiveness. Skills: Strong analytical and strategic thinking abilities. Exceptional communication and stakeholder management skills. Ability to lead cross-functional teams and drive organizational change. Areas of Expertise Risk Management Trade credit insurance Leveraged Lending Equipment Finance (Leasing Focus) Sales Leadership Market Strategy Product Positioning Operational Effectiveness

• Being the first line availability for customer to respond to issues for their managed security services • Monitoring internal infrastructure and customer events on their systems such as Central Alert System and proprietary graphing system • Responding to customer incident tickets and internal routing while ensuring effective assignment of tasks to internal teams • Following workflow procedures of an operations center in a large global environment