DraftKings logo
DraftKings

DraftKings is a sports-technology and media entertainment platform founded in 2012 to change the way consumers engage with their favorite athletes, teams, and s

Player Development Executive, Casino

Location

United States

Posted

3 days ago

Salary

$88.4K - $110.5K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Player Development Executive, Casino

DraftKings

• Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

Job Requirements

  • Bachelor's degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry.
  • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.
  • Demonstrated success in identifying and implementing strategies that improve operational efficiency.
  • Knowledge and ability to increase revenues and control expenses.
  • Must be able to obtain and maintain required State Gaming Licenses.

Benefits

  • bonus
  • equity
  • benefits as applicable

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