Bakkt

California Candidate Privacy Notice: Before submitting your application, please review Bakkt's California Candidate Privacy Notice and Notice at Collection, which explains how Bakkt collects, uses, retains, and discloses applicant and candidate personal information during the recruiting process.

Credit Card Underwriting Manager

Location

United States

Posted

11 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Credit Card Underwriting Manager

Bakkt

Role Description We are seeking a seasoned and strategic Credit Card Underwriting Manager to establish and own the comprehensive credit risk framework for our new credit card program. This critical, high-impact role will be responsible for managing application quality, designing automated and manual decisioning processes, owning the administration and performance of the Loan Origination Platform, and setting the program's overall credit risk strategy. The manager is accountable for protecting the program from credit and fraud losses, ensuring strict regulatory compliance, and proactively managing the credit risk profile and the through the door quality of the portfolio. Qualifications - Proven experience in credit card underwriting and credit risk management, including a deep understanding of credit scoring models and compliance with Adverse Action regulations. - Demonstrated ability to manage and update Credit Risk Policy frameworks and buy boxes. - Strong analytical skills for monitoring automated model performance, portfolio delinquency, and identifying emerging fraud trends. - Experience with KYC and credit quality verification processes for manual application reviews. - Expertise in relevant consumer credit regulations, including Reg B and FCRA. - Excellent problem-solving and communication skills for working with cross-functional teams in a highly matrixed fast-paced environment. - Extensive experience in working with external vendors, including Loan Origination Systems, Credit Bureaus, KYC & Fraud providers. Requirements - Establish and drive the end-to-end credit risk management lifecycle in a de novo environment. - Establish and own the foundational Credit Risk Policy framework. - Define and manage the underwriting rules and logic within the Loan Origination System (LOS). - Conduct Manual Reviews on "Refer" applications, including thorough KYC and Income verification. - Own and manage the Adverse Action process and the delivery of all required credit notices. - Continuously monitor and update the Credit Policy buy box based on emerging market trends and performance data. - Oversee model governance, including performance monitoring, recalibration, and coordinating independent model validation. - Proactively monitor the performance, stability, and validity of the automated credit scoring model. - Identify and mitigate complex emerging fraud trends, such as "Sleeper" fraud (synthetic identities). - Coordinate with Operations team on Collections and report on the Delinquency Pipeline. - Manage the relationship and technical integration with the Loan Origination System (LOS) provider and credit bureau partners. - Ensure the Credit Bureau reporting of the Metro2 file is successfully executed. - Coordinate vendor selection and integration with Compliance, Legal, and Analytics teams. - Serve as the primary credit risk liaison with the Sponsor Bank. - Serve as the backup and escalation resource for the Head of Credit Card. - Provide additional duties not explicitly referenced as required by the Head of Credit Card. Benefits - Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. - Must successfully pass a post-offer background check and drug screen. Company Description Before submitting your application, please review Bakkt's California Candidate Privacy Notice and Notice at Collection, which explains how Bakkt collects, uses, retains, and discloses applicant and candidate personal information during the recruiting process.

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