• Design, develop, test, and maintain C#/.NET automation tools, including console applications and Worker Services. • Build tooling that converts Excel-based device templates into structured CSV, configuration, or pipeline-ready outputs. • Develop and refine applied machine learning models for telemetry tag classification and template-field mapping. • Perform feature engineering and data preparation using messy historical industrial controls and telemetry datasets. • Prototype ML or data-processing approaches in Python when appropriate, then help transition production logic into the core C#/.NET stack. • Validate telemetry data quality and mapping accuracy across cloud-based data pipelines. • Work with Azure IoT, Event Hub, Kusto/KQL, and related data services to troubleshoot and verify end-to-end data flow. • Modify, maintain, and enhance existing databases, database structures, and legacy systems as needed. • Partner with stakeholders to gather requirements, estimate scope, and deliver solutions from development through testing and release. • Identify opportunities to reduce manual processes, improve onboarding efficiency, and increase automation reliability. • Troubleshoot issues, perform root-cause analysis, and make system changes to resolve defects or data-quality problems. • Write technical documentation and provide knowledge transfer so delivered tooling can be maintained long-term. • Mentor or support teammates through code reviews, technical guidance, and constructive feedback.

• Build the Security Telemetry and Risk Fabric. • Control Design: Translate control frameworks into layered control implementations that prevent risks from being exploited and detect possible weaknesses within control design. Shift from reactive monitoring to self-healing security, preventing compliance drift before it becomes an audit finding. • Security Telemetry: Engineer a centralized security telemetry system that programmatically captures control evidence and health in real-time, transitioning from manual snapshots to continuous data streams for an 'always-on' view of our security posture. • Custom Assurance Logic: Engineer specialized automation that acts as its own continuous audit function to minimize findings and provide real-time insights into our automated control performance. Extend visibility into our proprietary applications and complex internal workflows, ensuring our most critical controls are continuously validated. • Agentic Risk Engine: Partner with our risk management function to build a secure mechanism to generate agentic risk assessments workflows using the data and results from what is collected. • Architect Universal Identity and Access Automation. • Universal Provisioning Connectors: Architect solutions for systems that lack native IGA support (proprietary databases, custom apps, and niche SaaS) to ensure instant account creation and de-provisioning—eliminating tickets, wait-times, and providing maximum observability into the state of Clickhouse identities. • Customer-Approved Access Workflows: Architect the complex, high-trust workflows required for support teams to access customer-specific instances, ensuring actions are customer-approved, strictly time-bound, and automatically revoked via a "Trust-by-Design" model. • Centralized Security Visibility: Transition "hidden" access managed by disparate business units into a single, observable permissions inventory, gaining 100% visibility into permissions at the authZ level across our full suite of applications. • Automated Secret Discovery & Inventory: Develop automation to continuously discover and inventory secrets, credentials, and API keys throughout the environment, providing aging and rotation intervals for long lived keys. • Eliminate "Ghost Accounts": Mitigate audit risks by ensuring automated de-provisioning for local identities, API keys, and persistent permissions across all target systems. • Partner Across Security, Engineering and Product.

Role Description The Supervisor for RCM QA (Payment Posting) is responsible for the oversight of payment posting performance, quality assurance, and process optimization across multiple practices, including vendor-supported and offshore teams. This role ensures timely, accurate posting of insurance and patient payments, reconciliations, and financial reporting. The Supervisor focuses on daily QA audits, workflow improvements, training programs, and trend analysis, acting as a critical liaison between production teams and RCM leadership to promote standardization and data-driven decisions. - Supervise and support the day-to-day activities of payment posting staff and offshore partners. - Ensure accurate and timely posting of all payment types, adjustments, denials, and patient responsibilities in alignment with organizational and payer standards. - Perform QA audits (10–15% sample minimum initially) and monitor error types such as over/under posting, payer mismatches, and incorrect denial assignments. - Log and trend QA errors, providing monthly reporting and root-cause analysis to leadership. - Use of PowerBI and other tools to develop dashboards reflecting site-specific and function-specific metrics. - Coordinate with RCM managers and supervisors to align training needs, system updates, and error remediation. - Establish and maintain structured feedback loops with production teams and escalation protocols for recurring or critical issues. - Reconcile EOBs, deposits, and unapplied cash; address complex discrepancies and escalate when necessary. - Maintain and update SOPs, QA workflows, audit logs, and training documentation. - Lead onboarding and continuous training of internal and offshore staff on QA expectations and posting procedures. - Ensure adherence to HIPAA, payer, and regulatory compliance standards. - Promote collaboration across departments and encourage staff engagement and professional growth. - Assist with standardization efforts across ECP and scale QA resources. - Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. - Performs other duties that may be necessary or in the best interest of the organization. Qualifications - Minimum Required: 3+ years of experience in payment posting - Preferred: 1-2 years in a supervisory and/or QA-focused role Requirements - Strong knowledge of payment posting protocols, denial handling, reconciliation, and billing compliance - Analytical thinker with ability to interpret QA data and drive process improvements - Detail oriented, professional attitude, reliable - Strong time management and organizational skills to support the leadership of this function - Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations - Interpersonal skills to support customer service, functional, and teammate support needs - Able to communicate effectively in English, both verbally and in writing - Ability to effectively engage and present to diverse audiences at all levels in the organization - Capable of building strong cross-functional relationships and leading with influence - Ability for basic to intermediate problem solving, including mathematics - Intermediate computer operation - Proficiency with Microsoft Excel, Word, PowerPoint and Outlook - Specialty knowledge of systems relating to job function (e.g. EHR/PMS Platforms like NextGen, Waystar) - Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines - Knowledge of payer guidelines and HIPAA regulations Supervisory Responsibilities - Direct supervision of payment posting staff and QA oversight of offshore production teams - Responsible for QA audit processes, performance monitoring, training, and corrective action - Reports team metrics and staffing insights to RCM leadership on a regular cadence - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Location/Work Environment - For remote team members, HIPAA compliant home office environment. - Ability to work in a remote environment while performing required duties and remaining patient focused. - Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. - Works in a normal office environment during normal business hours. - May be exposed to blood or bodily fluids. - May also be exposed to various cleaning supplies. Equipment - The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. - Must have good working knowledge of Microsoft applications. - Other equipment may be used as needed. - Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

Role Description TISTA is looking for a Functional/Automation/Design Test Engineer who is seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. - Develop functional testing scenarios as well as detailed functional test cases. - Manage project deadlines, as well as your time and schedule in a fast-paced federal environment. - Communicate cross-team dependencies clearly, particularly with test automation and development teams. - Translate functional and technical requirements into automated test solutions. - Design and implement maintainable automation code to support testing objectives. - Work with Project Management, Product Owner, Development Management, and Test Team Management to define solutions that balance business requirements, competing priorities, timelines and other constraints, system performance, and available resources while minimizing technical debt. - Collaborate with development team manager/leads to define the work to be performed by the development team to meet the business requirements. - Collaborate with developers and technical leads to provide input and recommendations on both high level and low level technical decisions during the development of the solution. - Review and generate complex test plans, generate test case data, build procedures and testing scripts based upon functional specifications. - Execute test cases, coordinate and execute tests, log and validate defects, debug and document. - Assist test lead/manager to define and refine functional testing approaches, tools, automation and documentation. - Interact with Federal and contractor functional leads to clarify requirements and scenarios. - Assist the Federal and contractor resources to conduct User Acceptance Testing. - Respond to developers' questions regarding test results, bugs and defects. - Communicate frequently with customers and team members, facilitating discussions and exercising professional judgment as required. Qualifications - 10 years of IT Industry experience (Required). - Claim Processing or healthcare industry knowledge (Required). - Experience with modern development and CI/CD tools, including Github, Jenkins (multi-branch pipelines), OpenShift, and Kubernetes (K8s) in automated testing environments. - Java development experience, demonstrated through prior work or projects. - Familiarity with modern automated testing tools (additional tools considered a plus). - At least 2 years of experience in Test Automation using Selenium including Framework development, Framework maintenance, Framework Optimization, Automation Strategizing, Automation Planning (Required). - Strong experience in Automation Feasibility Analysis, ability to improvise on the automation strategy, review existing automation frameworks and provide optimal solutions. - Should have experience in Agile and DevOps methodology. - Ability to read and understand Functional, Technical architecture design documents and analyze test requirements. - Should have strong coordination, communication & reporting, analytical skills. - Experience in testing Java, .Net, Web, SOA, ETL based applications. - Experience in developing test cases using automation tools like Selenium (Must have) and/or IBM Rational Functional Tester/Quality Center. - Having some level Java development experience. - Automation Test Execution. - Prepare test data for various test cases/scenarios. - Exposure to multiple SDLC models like Waterfall, Iterative, and Agile models. - Strong skills in SQL, Oracle, MS-Access. - Intermediate understanding and experience with Unix and Windows. - Strong written and verbal communication skills. Requirements - Bachelor's Degree in related field of study. - 8 additional years of relevant experience may be substituted for education (18 years total). - The ability to pass a Moderate Background Investigation (MBI). Benefits - Above Industry Healthcare Benefits. - Remote Working Options. - Paid Time Off. - Training/Certification opportunities. - Healthcare Savings Account & Flexible Savings Account. - Paid Life Insurance. - Short-term & Long-term Disability. - 401K Match. - Tuition Reimbursement. - Employee Assistance Program. - Paid Holidays. - Military Leave. - And much more! Location Remote, USA. Pay Range This position ranges from $73,650.00 to $82,250.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses.