• Present a positive and professional demeanor to clients, health plan members, clinicians, and co-workers • Leverage multiple internal and external systems to facilitate member scheduling of appointments • Assist health plan members with coordinating a PCP connection following a health Assessment • Meet all quality, customer service, and productivity goals set by the department • Follow internal scripts and processes, track data as requested by Management • Handle additional tasks as requested by Management within expected timeframe • Support business needs by conducting manual outbound calls and handling inbound phone calls • Act as a subject matter expert for peer side-by-side coaching • Accept constructive feedback and respond appropriately • Ability to work overtime and on-call as requested

• Assignments are ongoing according to expertise and school needs. • Utilize professional expertise to provide high-quality instruction from a pre-designed curriculum. • Mentor doctoral learners and participate in doctoral committees. • Provide feedback and ensure successful completion. • Be available within 48 hours to support learners’ academic success. • Travel within the US to participate in doctoral residencies. • Utilize the online learning platform to enrich the learning experience. • Attend faculty meetings, workshops, and training as required.

• Individualized support: You help students in grades 5–13 and apprentices/trainees with their learning needs on a one‑to‑one basis — either via chat or online video. • Homework assistance and concept clarification: You answer homework questions and explain complex topics to deepen understanding. • Continuous development: You have the opportunity to keep improving your skills — both through your own learning commitment and through our specially developed tutor training.

Role Description We are seeking organized, customer-focused individuals to join our team as Remote Travel Coordinators. In this role, you will assist clients with: - Researching vacation destinations, cruises, resorts, hotels, and travel experiences - Coordinating travel reservations and booking requests - Communicating with travel suppliers regarding availability, pricing, and reservation details - Providing general travel information based on client preferences - Maintaining organized client records and travel documentation - Reviewing reservation details for accuracy prior to confirmation - Responding to client inquiries through phone, email, and online communication platforms - Delivering excellent customer service throughout the travel planning process This is a remote opportunity that offers flexible scheduling and comprehensive training. Qualifications - Strong communication and customer service skills - Excellent organizational and time-management abilities - Attention to detail and accuracy - Comfortable working independently in a remote environment - Basic computer and internet proficiency - Ability to learn new systems and processes - Professional and positive attitude - Must be at least 18 years of age Benefits - Remote work environment - Flexible schedule - Ongoing training and professional development - Supportive team environment - Opportunities for advancement - Access to travel industry education and resources