• Provide detailed technical support for Superficial Venous Intervention s (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians • Support sales representatives with customer product training and coverage for critical cases • Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products • Provide case support as needed to drive business • Training and educating customers on our products and associated procedures • Work with physicians and lab/office staff in case selection process • Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management • Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support • Demonstrate flexibility in supporting technical case coverage • Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices • Participate in company sponsored training/educational offerings • Build and maintain technical knowledge and skill set • Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements • Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts • Assist in the development of new tools and tactics to increase the effectiveness of sales strategies

• Transform complex EHRs and information systems into clear learning experiences • Design smart, efficient curriculum rooted in adult learning • Ensure users feel confident and capable in using systems

• Assist the Sales team by providing technical, clinical and educational/training support • Conduct patient/customer product demonstrations/training • Attend patient device implants and perform follow-ups to assure success • Provide external staff education on product related specifications • Support sales representatives by identifying clients' clinical needs • Ensure timely product follow-up and support to patients and staff • Manage administrative tasks including patient documentation in Salesforce • Collaborate and educate physicians and hospital personnel on SPR products

• Represents Medtronic during surgical procedures by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems • Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics • Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues • Maintains a working knowledge of competitive products • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies • Assists Management and Sales Training department in education/training of new employees in the district • Complies with required event reporting and documentation utilizing Medtronic technology tools • Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district • Responsible for managing inventory provided for case coverage • Contributes to the achievement of quarterly goals associated with specific initiatives at the district and/or national level • Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) • Visits accounts to replenish literature and establishes /maintains relationships with office staff • Ability to effectively use a mobile phone, IPAD and PC • Ability to manage personal expenses and budget effectively • Ensures personal understanding of all quality policy/system items that are personally applicable • Follows all work/quality procedures to ensure quality system compliance and high-quality work