Robusta Studio logo
Robusta Studio

Your lifetime digital partner. We harness technology to deliver tangible business growth.

Product Owner – Service Designer, Mid Level

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Egypt

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Product Owner – Service Designer, Mid Level

Robusta Studio

• Lead product ownership activities, including defining product vision, managing priorities, and supporting delivery of product initiatives. • Conduct service design activities to identify user needs, business challenges, and opportunities for improvement. • Facilitate customer journey mapping, service blueprinting, and workflow definition sessions. • Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables. • Manage and prioritize product backlogs based on business value, user impact, and project objectives. • Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams. • Ensure alignment between stakeholders through effective communication, workshops, and decision-making processes. • Define and optimize operational workflows to improve service efficiency and user experience. • Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements. • Document processes, requirements, user journeys, and service design outputs.

Job Requirements

  • Bachelor’s degree in Business, Design, Information Systems, Engineering, or a related field.
  • 3–5 years of experience in product ownership, service design, UX design, business analysis, or related roles.
  • Proven experience managing product requirements, prioritization, and stakeholder alignment.
  • Strong understanding of service design methodologies, customer journey mapping, and user-centered design principles.
  • Experience working with Agile methodologies and cross-functional delivery teams.
  • Ability to translate complex business needs into structured solutions and clear product requirements.
  • Strong facilitation, communication, and presentation skills.
  • Analytical mindset with strong problem-solving capabilities.
  • Ability to work independently and effectively in a remote environment.
  • Experience with digital products, platforms, or service transformation projects is preferred.

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