• Update internal Firm systems and external client systems within the expected timeframes. • Sort, scan, categorize, label, digitally file and properly organize legal documentation. • Complete assigned work queue items in the designated timeframes. • Grasp and retain basic legal concepts and terminology that impact ability to produce accurate work product. • Assist with preparing various required items for court appearances. • Review incoming documents and disperse to appropriate parties. • Communicate professionally through various platforms: phone, email, internal/external messaging systems timely. • Timely complete all assigned trainings in the Firm LMS. • Additional duties as assigned.

Title: Legal Document Specialist (Word Processing) Location: West Palm Beach, Florida, 33401, United States Department: Word Processing Job Description: Founded in 1920, Akerman is recognized as one of the nation’s premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced legal Document Specialist to join our team. This fully remote position supports attorneys and staff across all firm offices and is ideal for a technology-savvy professional who thrives in a fast-paced law firm environment. The standard work schedule is Monday through Friday, 4:00 p.m. to 12:00 a.m. Eastern Time, with participation in a mandatory rotating on-call weekend schedule. The successful candidate will have a minimum of five years of legal document production experience, exceptional technical and document formatting skills, and the ability to deliver outstanding customer service while managing multiple priorities under tight deadlines. Key Responsibilities - Prepare, edit, format, and proofread complex legal documents. - Create and update Tables of Contents (TOCs), Tables of Authorities (TOAs), pleadings, briefs, and other legal filings. - Convert, format, and troubleshoot documents across multiple platforms and applications. - Provide helpdesk support for document-related and software application issues. - Assist attorneys and staff with document production requests and technical questions. - Maintain a high level of accuracy and quality while meeting strict deadlines. - Communicate professionally and effectively with attorneys, staff, and management. - Stay current with technology and software enhancements to serve as a firm resource for document preparation best practices. - Provide general administrative and office support as needed. Qualifications - Minimum 5 years of experience in legal document production within a law firm or professional services environment. - Advanced proficiency in: - Microsoft Word 2016/365 (required) - Microsoft Excel - Microsoft PowerPoint - Adobe Acrobat - Best Case - Best Authority - iManage - Additional legal and document management software as required - Strong expertise in: - Complex document formatting and styling - TOC and TOA creation - Document conversions and cleanup - Transcription and document production - Ability to troubleshoot document and software issues independently. - Experience providing helpdesk or technical support preferred. - Familiarity with an incident ticketing system is a plus. - Highly organized with strong attention to detail. - Ability to work effectively under pressure and manage multiple priorities. - Strong team-oriented mindset and exceptional customer service skills. We offer a competitive compensation package, comprehensive benefits, and the opportunity to work with a collaborative and supportive team of professionals.

• Performs legal and secretarial tasks for assigned attorney(s), with supervision and oversight from their leader • Maintains schedules and calendar for assigned attorney(s) • Composes a variety of correspondence, pleadings and various legal forms • Coordinates time and location of multi-party appearances, including depositions, arbitrations, mediations, Independent Medical Exams (IME’s) meetings and site inspections • Answers telephone calls, emails and handles client inquiries • Receives and processes incoming mail • Contacts clients, witnesses, court reporters, interpreters, claims personnel, and others to confirm scheduled appearances as instructed by assigned attorney(s) • Maintains a thorough knowledge and keeps up-to-date with court rules and legal deadlines

Role Description This is a remote position. The Virtual Assistant is critical for keeping the agency's administrative functions running smoothly, handling scheduling, communication, data entry, and general office tasks from a virtual environment. This role ensures that client care plans are implemented effectively, caregiver schedules are maintained, and clients receive a seamless, person-centered care experience. Key Responsibilities - Answer and route incoming calls, emails, and messages from clients, families, and referral sources - Schedule and confirm caregiver visits, client appointments, and staff meetings - Enter and maintain accurate client and staff data in the agency's EHR and scheduling systems - Assist with preparation of billing documentation, prior authorization requests, and payer communications - Draft and distribute internal communications, memos, meeting agendas, and follow-up correspondence - Maintain organized digital filing systems for client records, personnel files, and agency documents - Monitor and respond to agency voicemails, inboxes, and online inquiry forms in a timely manner - Support the recruitment process by posting job listings, screening applicants, and scheduling interviews - Assist with onboarding documentation and compliance tracking for new hires - Complete special projects and administrative tasks as assigned by the Administrator or Care Coordinator - Conduct client intake assessments and develop individualized care plans in collaboration with the clinical team - Schedule and coordinate caregiver assignments to ensure consistent, appropriate client-caregiver matching - Serve as the primary point of contact for clients, families, referral sources, and managed care organizations - Monitor client satisfaction and follow up proactively after service initiation and changes - Coordinate with the RN Director on clinical concerns, care plan updates, and supervisor visits - Process authorizations, service orders, and prior approvals from payers and managed care organizations - Maintain accurate and up-to-date records in the agency's EHR and scheduling systems - Resolve scheduling conflicts, caregiver call-outs, and client service gaps promptly - Facilitate interdisciplinary communication among caregivers, nurses, therapists, and physicians - Track key metrics including missed visits, hospitalizations, and care plan compliance Qualifications - 1+ years of experience in home health coordination, case management, or a clinical role - Strong organizational and multitasking skills with attention to detail - Excellent verbal and written communication skills - Experience with scheduling software and EHR systems