In this role, you will… Respond to phone calls and emails from vendors, clients, and third parties in a timely consistent manner Support daily interaction with vendors, clients, and third parties while maintaining close relationships to ensure the success of the business Complete client and vendor tasks Review loan histories and open violation task reports Research code violations, servicing neglect issues and fines/assessments Deal with a variety of clients and investor types for properties that are in a pre or post foreclosure, delinquent loan status

The Virtual Branch Float Representative role is responsible for member outreach such as onboarding new members and shortfall member calls as well as floating between the VB Service and VB Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhance the member’s financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing. Assumes responsibility for the effective and professional performance of Member service functions. Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms. Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues. Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages. Performs file maintenance and account changes as necessary. Maintains IRA accounts and answers questions regarding IRAs. Cross-sell services, provide referrals, and promote automated services. Complete member outreach calls as directed by management with 100% on time completion. Ensure Member satisfaction by addressing member complaints and resolving account-related problems that may arise through member contact. Aggressively target new services for existing Members and non-Members. Initiate outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members. Qualify deposit services for Members in a manner consistent with policy and procedures. Target, sell, and originate new memberships for all qualified non-Member candidates. Provide a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues. Meet or exceed targeted referral and productivity goals established for this position. Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA. Maintains an up-to-date status of all sales support and processing activity with routine reporting to management. Perform all duties in a manner that is 100% compliant with KEMBA policy and procedures. Assist in other areas as directed by Credit Union management. Develop an understanding of Credit Union history, philosophy, organization, policies and operational procedures. On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs. Must be able to relate to other people beyond giving and receiving instructions.

This role involves protecting Rover's reputation by investigating, mitigating, and monitoring fraud trends while safeguarding our customers and business from fraudulent financial losses. Conduct investigations into account takeovers, payment fraud, phishing, and organized fraud rings to mitigate immediate and long-term impact. Analyze patterns of fraudulent transactions and abusive conduct in a timely manner to protect platform integrity. Proficiently dispute chargebacks, gathering compelling evidence to minimize financial loss and maximize recovery. Analyze identity verification and background checks to ensure user authenticity and platform safety. Triage and resolve account safety-related incidents, including flagged content, harassment, and Terms of Service violations. Manage and action appeal requests for deactivated accounts with impartiality and autonomy. Serve as a subject matter expert on all things fraud and identity verification, working cross-functionally with other operations partners on enterprise-wide initiatives as needed.

Are you ready to transform your passion for travel into a career? Join in as a Remote Adventure/Honeymoon Consultant and utilize our advanced booking software that saves clients hundreds of dollars per night, while instantly boosting your earnings. Work with the best: You will work beside top performers in the field along with Business Development Managers from the world's most recognized brands. Flexible Hours: Work whenever and wherever you want. Exclusive Software Access: Use our top-tier booking engine to save clients money and maximize your earnings. Travel Perks: Enjoy opportunities for highly discounted trips, both for business and pleasure. Industry Expertise: Receive information on the latest travel trends and proven solutions. Family/Work balance: Having the ability to produce income from anywhere that has internet. You can earn even while on vacation.