• Support technical writing, report preparation, document formatting, and information transmission. • Assist with MSR materials, dashboards, meeting materials, and deliverable tracking. • Support financial, accounting, or business analysis tasks. • Help prepare or maintain templates, spreadsheets, tracking tools, and structured documentation. • Support upload, organization, and tracking of correspondence and documentation in case management or SharePoint-style systems. • Assist senior staff with status reporting, metrics, formatting, and quality checks.

• Evolutive maintenance of Power BI dashboards; • Gather requirements from Business Units, implement improvements, new data loads and refreshes for all datasets included; • Maintain and upgrade the Data Gateway connections; • Evolutive maintenance of the data pipeline classification in Python; • Train and deploy machine learning models in a production environment, monitor performance and make improvements as needed; • Apply machine learning to improve the quality of data or products and deploy data tools in data analysis; • Define, implement and monitor security plans, vulnerability scanning, penetration testing, risk management, security audits, security operations and incident response; • Provide guidance and support to users, follow up on incidents and user requests, write user manuals and IS on-line help for Information Systems, prepare and provide training on Information systems.

Role Description The Business Intelligence Analyst is responsible for designing, delivering, and supporting data, automation, and AI-enabled solutions that enhance operational efficiency, transparency, and performance across Service Delivery functions. This role partners with business stakeholders to identify process improvement opportunities, translate requirements into scalable solutions using the Microsoft Power Platform, and ensure all automation and AI capabilities comply with established AI Governance, security, and compliance standards. The ideal candidate is a proactive, analytical professional with a strong passion for innovation, continuous improvement, and responsible technology adoption. This is a remote, work-from-home position. Candidates must reside and be authorized to work in the United States. Main Responsibilities - Collaborate with Service Delivery stakeholders to identify automation, analytics, and AI use cases that drive measurable operational improvements. - Design, develop, and maintain solutions using Power Apps, Power Automate, and Power BI. - Apply AI-enabled capabilities responsibly while adhering to AI Governance standards. - Develop and maintain Power BI dashboards and SQL-based datasets. - Document solutions, support adoption, and provide ongoing optimization. Qualifications - Bachelor's degree or equivalent experience in analytics, information systems, or a related field. - Experience with Power BI, Power Apps, Power Automate, and SQL. - Experience delivering stakeholder-facing automation or analytics solutions. - Familiarity with AI governance, data security, and responsible AI principles. Preferred Qualifications - Experience with Dataverse, SharePoint, or Microsoft Teams integrations. - Exposure to Microsoft AI tools or Copilot capabilities. - Understanding of Service Delivery or operational performance metrics. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $67,703 - $90,270 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $71,088 - $94,784 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $74,474 - $99,297 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

Role Description As a Small-Medium Enterprise Business Developer in the career transition services industry, your mission will be to drive 100% outbound sales efforts to help organizations support their transitioning employees. You will engage HR Leaders and Business Owners, positioning LHH’s career transition solutions as strategic investments in workforce resilience. You will prospect new clients, build lasting relationships, and leverage innovative sales technology to manage the full sales cycle—from initial outreach to contract negotiation. This role is ideal for a high-performing sales professional driven to meet or exceed annual revenue targets, strong technical fluency in sales tools, and a passion for growth, innovation, and client impact. Qualifications - Bachelor’s degree preferred. - Minimum 3 years of B2B sales experience, ideally selling to HR, Talent Acquisition, or People Operations leaders. - Proven track record in outbound sales and new business development. - Experience in workforce solutions, HR tech, or professional services preferred. Requirements - Drive 100% outbound sales through cold calling, email campaigns, LinkedIn outreach, and virtual networking. - Build and manage a qualified pipeline of HR and Talent leaders in small to mid-sized companies. - Deliver persuasive presentations and proposals that highlight the ROI of outplacement services. - Lead RFP responses and contract negotiations in alignment with pricing and service guidelines. - Collaborate cross-functionally with Account Managers, SDRs, and Client Partners to ensure seamless service execution. - Utilize Salesforce for lead tracking, opportunity management, and reporting. - Apply tools like Outreach, Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Gong to optimize outreach and engagement. - Track and analyze engagement data to refine messaging and improve conversion rates. Benefits - Opportunity to make a meaningful impact in people’s careers. - Agile, mission-driven culture with global reach. - Competitive benefits, including health coverage, PTO, and paid holidays. - Total Target Compensation (Base salary + Uncapped Commission) range: $130,000–$150,000/year (based on location and experience). - Commission plan: quota-based performance measures the target incentive of 100% new logo billing upon the percentage of quota attainment. - Performance will be measured annually, with incentives earned and paid out monthly. - Employees who opt into benefits as part of full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. - Available paid leave includes Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave.