• Set up and administer Leave of Absence, Voluntary Disability, Paid Family Leave, Short Term Disability and Long-Term Disability Claims in accordance with TRISTAR ICS protocols • Can operate efficiently with minimum need for active supervision • Exercises good judgment about when to ask for supervisory intervention or otherwise surface issues • Can back up/fill in for the supervisor on many administrative tasks • Acts as a mentor/trainer for other staff and is a technical resource • Manages, tracks, and determines eligibility for all aspects of job protected leaves including federal, statutory, employer sponsored leaves (i.e. FMLA, CFRA, PDL, PLOA) • Acts as a resource to clients and staff regarding the requirements and regulations of the above-mentioned leaves with company benefits and internal leave policies • Follow established procedures and policies to administer disability/PFL claims in a timely and efficient manner • Coordinate coverage and administration of insured programs with the appropriate carrier • Establish and maintains rapport with clients and their employees to ensure customer service goals are met • Maintain and administer appropriate check cycle payments and procedures • Coordinate return to work efforts with claimant, provider, and client • Answer all telephone claim calls from claimants, clients and carriers within 24 hours • Provide highest quality of customer service • Follow attendance policy: consistency in work schedule and punctuality • All other duties as assigned

• Efficiently handle incoming medical record requests, ensuring timely and accurate processing through VRC software applications. • Support the resolution of HIPAA-related release issues, ensuring that all processes meet regulatory requirements related to Protected Health Information (PHI). • Organize, review, and interpret medical records, forms, and authorizations, maintaining accuracy and attention to detail throughout the release process. • Provide exemplary customer service through professional and courteous communication. • Work professionally and cooperatively with customers and co-workers.

Role Description - Riportok készítése - Munkautasítások alapján technikai dokumentációk értelmezése és dokumentáció készítése - Kapcsolattartás az operációs csoportokkal - Dokumentáció, adminisztráció - Esetleges callokban való részvétel - Adatok letöltése különböző rendszerből és azok formázása, kiértékelése Qualifications - Aktív (vagy 25 év alatti passzív) nappali tagozatos hallgatói jogviszony megléte - Hallgatói jogviszony még legalább 1 évig - MS Excel haladó szintű ismerete (függvények írása nagy méretű fájlok esetén) - Minimum heti 30 óra munkavégzés - Folyékony angol ÉS magyar nyelvtudás Requirements - Precíz, megbízható munkavégzés - Előre definiált standardok alapján önálló munkavégzés - Proaktivitás, határidők következetes betartása - Monotonitástűrés - Csapatmunka Benefits - Remote working possibility is only available within Hungary due to European taxation regulation. Company Description Magyarország legvonzóbb munkáltatója 2025-ben (a Randstad reprezentatív felmérése szerint) a Deutsche Telekom IT Solutions, a Deutsche Telekom Csoport leányvállalata. A cég több mint 5300 munkavállalójával széles körű IT és telekommunikációs szolgáltatásokat nyújt. Több száz nagyvállalati ügyféllel rendelkezik Németországban és más európai országokban. - A DT-ITS 2019-ben elnyerte a HIPA „Legjobb Oktatási Együttműködés” díját - Ugyanebben az évben a „Legetikusabb Multinacionális Vállalat” elismerést - A cég folyamatosan fejleszti budapesti, debreceni, pécsi, illetve szegedi telephelyeit - Keresi a képzett IT szakembereket csapatába

Role Description The Medical Education Specialist – EMEA Distributors will support the execution of Medical Education activities across distributor-led markets within the EMEA region, with a primary focus on Turkey. Reporting to the Medical Education Manager EMEA, this role will work closely with distributors, Key Opinion Leaders (KOLs), and internal stakeholders to deliver scientific initiatives, support KOL engagement activities, and contribute to the implementation of regional medical education plans. The successful candidate will play a key role in ensuring the effective execution of scientific programs and the collection of valuable medical insights from distributor markets. Qualifications - Bachelor's degree in Life Sciences, Pharmacy, Medicine, Biomedical Sciences, or a related healthcare discipline. - PhD or master's in life sciences will be considered an asset. - Minimum 1 year of experience within the pharmaceutical, biotechnology, or medical device industry. - Previous exposure to Medical Affairs, Medical Education, scientific projects, or healthcare stakeholder engagement is preferred. - Fluent English is mandatory (min. C1). - Turkish is highly desirable. - Russian and/or Arabic would be considered an asset. Requirements - Support the implementation of Medical Education plans and scientific initiatives across EMEA distributor markets. - Establish and maintain productive relationships with Key Opinion Leaders (KOLs) and other relevant healthcare stakeholders. - Execute KOL engagement activities in line with regional medical objectives. - Support the planning and coordination of advisory boards, expert meetings, scientific events, and educational initiatives. - Collaborate with distributors to identify local scientific opportunities and stakeholder engagement needs. - Facilitate scientific exchange between the company, distributors, and external experts. - Gather and communicate medical insights from KOLs and distributor markets to support regional priorities and decision-making. - Provide scientific support for regional medical education projects and activities. - Work cross-functionally with Medical Affairs, Commercial, and Marketing teams to ensure the successful delivery of educational events and initiatives. - Maintain up-to-date knowledge of relevant scientific data, clinical developments, and therapeutic area trends. Benefits - The ultimate opportunity to scale your career where medical heritage meets global innovation. - Become the strategic face of Silimed to Key Opinion Leaders (KOLs) and top healthcare specialists, establishing yourself as an industry benchmark. - Designed for global minds. Through regular travel across Middle East countries, you will exponentially grow your professional network and spearhead business development in high-growth regions. - Join the gold standard in medical implants. With more than 45 years of pioneering history, our legacy gives you the credibility and market authority to close high-value deals with confidence.