Role Description We are seeking a highly skilled Guidewire Technical Business Analyst with strong expertise in ClaimCenter and PolicyCenter (mandatory), and working knowledge of BillingCenter (preferred). The ideal candidate will bridge the gap between business requirements and technical implementation, ensuring seamless migration from legacy systems to Guidewire applications. Qualifications - Strong expertise in ClaimCenter - Strong expertise in PolicyCenter - Working knowledge of BillingCenter (preferred) Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. - Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

• Lead end-to-end requirements for complex, cross-functional initiatives from discovery and scope definition to delivery. • Partner with business, product, engineering, QA and project leaders to align on approach, milestones, risks and success metrics. • Facilitate stakeholder workshops to analyze current processes, identify gaps and design improved future-state workflows. • Create and manage clear, actionable deliverables (user stories, acceptance criteria, process flows, data mapping, business rules). • Own requirements across the SDLC, ensuring traceability and effectively managing evolving scope and priorities. • Collaborate with technical teams to evaluate solutions and ensure alignment with business goals and compliance needs. • Support QA and UAT to validate outcomes, resolve defects, and ensure high-quality releases. • Communicate status, risks, and decisions to stakeholders and leadership with clarity and consistency. • Drive implementation readiness, documentation, and adoption while mentoring others and elevating BA best practices. • Other projects and duties as assigned.

• Join a global digital manufacturing initiative as a Senior Business Analyst • Shape the Enterprise Recipe Management landscape by translating business needs into functional solutions • Support system integrations and drive collaboration between business and IT teams

Please note we are looking to speak to individuals already based in the Doha as a first priority. Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. IT Business AnalystLocation: Doha | Practice Area: Business Consulting | Type: Permanent Shape the future of technology-enabled business transformation. Join Capco in Doha and help clients turn complex business challenges into practical, high-impact solutions by delivering clear requirements, improving processes, and supporting successful technology initiatives. The RoleAs an IT Business Analyst, you will support IT demand management by analysing business needs, documenting requirements, and enabling the successful delivery of IT4IT initiatives. Working closely with business and technology stakeholders, you will help prioritise demand, improve processes, and ensure solutions are aligned with business objectives. What You’ll Do - Gather, analyse, and document business and functional requirements across IT initiatives. - Analyse current and future-state business processes, producing process maps and supporting documentation. - Facilitate stakeholder workshops and support business case development and demand prioritisation. - Maintain the demand backlog, ensuring requirements remain accurate, prioritised, and up to date. - Support technology delivery teams by providing clear analysis and ensuring solutions meet business needs. What We’re Looking For - At least 3 years' experience working as a Business Analyst within technology or change programmes. - Demonstrated experience gathering, documenting, and validating business and functional requirements. - Strong analytical, problem-solving, and documentation skills with excellent attention to detail. - Experience supporting technology delivery throughout the project lifecycle while working with diverse stakeholders. - Excellent communication and facilitation skills with the ability to build effective working relationships. Bonus Points For - PMI Professional in Business Analysis (PMI-PBA) certification. - Experience with ServiceNow Strategic Portfolio Management (SPM). - Experience supporting IT demand management or IT4IT environments. - Knowledge of Agile delivery methodologies. - Experience working within consulting or large enterprise transformation programmes. Why Join Capco - Deliver high-impact transformation programmes for leading financial services and enterprise clients. - Work in a collaborative, entrepreneurial consulting culture where your ideas are valued. - Access continuous learning, professional certifications, and career development opportunities. - Collaborate with experienced consultants and technology specialists on complex business challenges. - Help shape the future of digital transformation through innovative, client-focused solutions. Benefits - Hybrid Work Model for flexibility and balance. - Access to a Global Integrated Learning Platform with world-class learning content and industry experts. - Engage with Global Communities of Capability and Purpose to build your expertise and make a meaningful impact. - Competitive base salary and benefits. Inclusion at CapcoWe're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.