• Academic tutoring • Homework assistance • Remedial/refresher courses

Role Description At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers with professionalism and empathy. - In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. - You work closely with insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner. - You handle inbound and outbound communication via email and phone, providing seamless support throughout the process. - You create orders and reserve the requested vehicles accurately and efficiently. - You act as the key point of contact for customers during stressful situations, delivering calm and effective solutions. - You contribute to a collaborative, international remote team committed to service excellence. Qualifications - Customer Orientation: You have an excellent ability to understand and anticipate customer needs, ensuring satisfaction with every interaction. - Language Proficiency: You are fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus. - Effective Communication: You are open-minded, communicative, and confident in both written and verbal exchanges. - Flexibility: You can adapt to a dynamic work environment, including availability for night shifts (22:00–06:00h). - Teamwork & Collaboration: You work effectively within an international team, fostering cooperation and a positive working atmosphere. - Solution-Focused Mindset: You quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. Benefits - Permanent Contract: A stable project with real opportunities for progression. - Attractive Salary and Professional Growth Opportunities: Competitive salary of €21,600 gross/year (12 payments), plus €60 telework allowance and a 30% night shift premium for hours between 22:00–06:00h, with professional development opportunities in an international environment. - Flexible Remote Work Model: Work from anywhere in Spain with flexible working hours. - Work-Life Balance: Enjoy a day off for your birthday and additional vacation days for your SIXT anniversary. - Flexible Compensation: Benefit from private health insurance, childcare support, and/or a restaurant card. - Exclusive Employee Benefits: Discounts for family and friends on SIXT rentals, plus offers on hotels, stores, Gympass, business schools, and more. Company Description We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

• Build and maintain strong relationships with existing clients. • Identify and pursue new business opportunities. • Prepare proposals, presentations, and account documentation. • Coordinate with internal departments to ensure successful project execution. • Monitor client satisfaction and provide timely resolutions. • Maintain accurate CRM records and activity reports. • Develop strategic account plans to support long-term growth. • Participate in company meetings, training sessions, and professional development programs. • Collaborate with management to achieve departmental and organizational goals. • Maintain the highest standards of professionalism and confidentiality.

• Coordinate multiple, often complex, technical projects or workstreams to ensure deliverables are met on time, within scope, and to quality standards • Translate technical objectives into clear action plans, schedules, and resource allocations • Track and manage project milestones, dependencies, and documentation throughout the project lifecycle • Ensure technical work complies with established specifications, standards, and organizational policies • Act as a liaison between technical teams, operations, and non-technical stakeholders, ensuring mutual understanding of goals, requirements, and progress • Assist in resolving complex operational or technical issues by coordinating input from relevant experts • Oversee the organization, accuracy, and accessibility of technical data, documentation, and system records • Maintain master files for projects, designs, or analyses to ensure data integrity and version control • Review technical documentation, ensuring clarity, completeness, and adherence to required templates or standards • Support implementation and continuous improvement of quality management systems and procedures • Coordinate technical reviews, inspections, or audits to ensure compliance with internal and external requirements • Maintain awareness of applicable standards, certifications, or regulatory requirements relevant to program operations • Ensure program compliance with SCS quality systems