Lead completion of energy audits, retro-commissioning, investigations, and carbon reduction (decarbonization) audits of various facilities - primarily in industrial facilities, occasionally including healthcare, laboratory, higher education, commercial, and municipal facilities. Identify energy conservation projects that include both capital and operational measures Analyze data from temporary data loggers, permanent submeters, and customer provided BMS trend data to identify and quantify opportunities Troubleshoot faulty systems and provide recommendations for corrective actions Perform calculations of energy savings and help develop calculation templates Prepare project implementation cost estimates Review engineering designs, shop drawings, operation & maintenance manuals, and other construction documentation Prepare technical reports and presentations and assist in presenting to clients and senior leaders Ensure that savings projects for identified projects are plausible and financial risk is identified Experience with ongoing measurement and verification of projected energy savings is a plus Attend jobsite meetings and field surveys as required Manage execution of projects and associated staff assignments to ensure timely client deliverables and quality Work with national clients to help achieve sustainability goals Drive repeat business through excellent work; identify cross-sell and portfolio expansion opportunities In-depth knowledge of HVAC systems (steam, air and water distribution systems, etc.) Field experience with HVAC systems - boiler, chillers, air-handlers, etc. Knowledge of process systems (Compressed air, process heating, process cooling, purified water, GMP / clean rooms, etc.) Experience in estimating HVAC and other energy project costs Experience in financial analysis of various energy projects Experience in measurement and verification of projected energy savings Familiarity with the Greenhouse Gas Protocol, Electrification projects, commercial and industrial heat pumps. A willingness to learn and work in a team environment with extensive contact with clients Ability to work autonomously and independently Strong computer skills (Word, Excel, Outlook, Teams, Power Point) Ability to travel up to 30% Determine methods and procedures on new assignments and coordinate activities needed to complete scope of work Contribute to and coordinate team development activities (training, tool development, etc.) Actively pursue technical development in areas relevant to project/team needs Share knowledge via team trainings upon request Assist with tool development without guidance Present audit and strategy results to clients virtually and/or in-person as needed 5-10 years of experience in the energy and/or retro-commissioning field Previous experience conducting on site analysis and leading ECM investigations. BS in engineering or higher Client facing communication skills Valid driver’s license is required CEM certification LEED AP, and other technical certifications a plus EIT/PE License a plus Generous Paid Time Off (includes but not limited to Paid Parental Leave, Bereavement, Jury Duty, Sick, Vacation, etc.) National Holiday Pay & Floating Holidays 401(k) Employer Matching Health Benefits: Medical, Dental, Vision Paid Parental Leave (Short term disability and 6 weeks of paid parental leave unless superseded by any state-specific benefits.) Employer 100% Paid Life Insurance Benefits Employer 100% Paid Short Term and Long-Term Disability Supplemental (Flexible Spending Accounts, Commuter Benefits, Cancer/Critical Care, Hospitalization, Accident) Parent Company ESPP Education tuition or certification reimbursement program (from an accredited institution for college level and/or advance degree) Short Term Incentive (STI) Bonus Based on Performance Goals

About Us: Checkbook is a FinTech company building modern payment infrastructure for businesses. We help clients send and receive payments (including check-based payments) through a single platform - designed to be reliable, transparent, and operationally sound as volume grows. The Role: We are hiring a Payment Operations Manager to own and scale our payment operations function. This role sits at the intersection of payments, risk, customer experience, and process design. You will keep payment flows running smoothly end-to-end while building the controls, workflows, and reporting that let the business scale with confidence. This is a hands-on leadership role. You will run day-to-day payment operations and partner closely with Product, Engineering, Risk and Fraud, Finance, and Customer Support to improve accuracy, speed, and customer outcomes. This position is fully remote (USA based). Responsibilities: Own day-to-day payment operations Own the end-to-end payment operations lifecycle, including transaction monitoring, reconciliation, settlements, refunds, disputes, and exceptions. Ensure accuracy, timeliness, and appropriate controls across payment flows Maintain clear operating rhythms (daily, weekly, and monthly) to keep the function disciplined and predictable. Monitoring, exceptions, and risk partnership Oversee monitoring of incoming and outgoing transactions to identify errors, anomalies, and potential risk. Partner with Compliance, Finance, and Customer Support to strengthen controls, identify repeat exception patterns, and reduce recurrence through durable fixes. Maintain disciplined, well-documented exception resolution, with root-cause analysis and prevention as the standard. Reconciliation and financial accuracy Lead daily, weekly, and monthly reconciliations across payment channels and internal systems. Investigate discrepancies, drive resolution with the right owners, and implement preventative controls to reduce recurrence. Partner with Finance on settlement procedures, reporting requirements, and control design. Process design, documentation, and readiness Identify gaps and failure points in existing workflows, then redesign for clarity, scale, and audit readiness. Create and maintain process documentation, runbooks, and operating procedures that stand up to scrutiny and survive growth. Support audits, partner reviews, and internal testing with strong evidence trails and clean operational execution. Customer experience and escalations Serve as an escalation point for complex payment issues impacting customers. Ensure payment-related inquiries are handled promptly, clearly, and with a high bar for accuracy and professionalism. Partner with Customer Support to improve tooling, macros, and workflows that reduce repeat issues and customer frustration. Reporting and operational insights Build and maintain reporting on volume, trends, exception rates, reversals, and operational performance. Use data to surface risks, prioritize fixes, and inform product and operational decisions. Provide leadership with clear, regular visibility into payment operations health and readiness. Cross-functional execution Partner with Product and Engineering on new payment features, launches, and system enhancements, bringing an operator’s perspective to requirements and testing. Lead operational rollout plans for new capabilities, including training, documentation, controls, and monitoring. About You: Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent experience). Four or more years of experience in payment operations, financial operations, fintech, or a related domain. Strong understanding of payment processing systems, transaction lifecycles, and reconciliation workflows. Proven ability to manage complexity, prioritize well, and operate calmly in a fast-paced environment. Highly analytical, with strong attention to detail and a practical, problem-solving mindset. Comfortable owning processes end-to-end and improving them as the business scales. Strong communicator who can work effectively across technical and non-technical teams. Familiarity with regulatory and compliance considerations in payments is a plus. Experience working with payment platforms, processors, or payment operations tooling is a bonus. Benefits: Medical, dental, vision, long-term disability, and additional insurance programs 401(k) Equity Compensation: Competitive base salary, bonus, and equity (commensurate with experience) Location: Remote (USA) Equal Opportunity Employment Checkbook is an equal opportunity employer. We make employment decisions based on job-related qualifications and business needs, without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. If you need accommodation during the application process, please contact us directly.

The Senior Database Administrator provides database administration for all database systems, both physical and virtual, in Development, Test, Stage, and Production environments across multiple platforms in multiple hosting sites for the U.S. Citizenship and Immigration Services (USCIS) Office of Information Technology (OIT). Provide troubleshooting of hardware, software, and applications Support database migrations and consolidations (ad-hoc and scheduled) Support releases and deployments Provide Patch Management Provide Metric Reporting (ad-hoc and scheduled) Proactively assist USCIS in the stewardship of its IT capabilities and assets against any issues (reliability, performance, capacity planning, life-cycle management, etc.) Coordinate and collaborate with individuals, groups, branches, divisions, organizations (both internal and external) to include technical support teams, as required to facilitate changes, updates, hardening, optimization, reporting, consolidation, migrations, troubleshooting, and other events that would be required to keep the systems sound Develop and/or maintain Standard Operating Procedures for all database systems. Automate processes where feasible. Assist end users and DevOps teams in optimizing ad-hoc queries Support Kanban efforts.

Reporting to the Senior Manager, Customer Support, the Salesforce System Administrator is the trusted technical owner of assigned customer environments, ensuring systems remain optimized, current, and aligned with each Clariti and Salesforce release. As the primary point of contact for post sales system administration, you will oversee ongoing maintenance, partner with Technical Support to implement complex updates, and guide customers through change with clarity and confidence. Serve as the primary point of entry for all system administration requests within your assigned customer environments. Partner directly with customers to ensure each environment is reviewed, tested, and fully aligned with every Clariti and Salesforce release, anticipating risk and proactively identifying optimization opportunities. Proactively communicate required activities, prepare customers for upcoming changes, and ensure they are properly enabled for each update. Own ongoing maintenance activities, including sandbox refreshes, utilization monitoring, and internal access management, with accountability for overall system health and stability. Collaborate with Technical Support to implement system changes resulting from troubleshooting efforts, ensuring updates are executed accurately and efficiently. Manage customer expectations with clarity and professionalism to deliver an exceptional customer experience. Partner with leadership and cross-functional teams to navigate politically sensitive or highly complex technical issues, ensuring timely resolution and customer confidence. Build and maintain deep technical expertise across Clariti products and relevant third-party platform functionality. Contribute to and expand knowledge base materials to drive operational efficiency and empower the broader support community. Provide support to the wider Technical Support team as we scale and expand our capabilities.