• Support monitoring activities (data collection) • Support monitoring CAPAs • Support transfer of value reporting • Manage annual FMV updates • Preparation, communication and monitoring of Data Privacy Notice (DPN) • Support compliance trainings (systems) • Support with systems by being a super user (e.g. Veeva, SOOS) • Supporting Compliance Director and Senior Compliance Manager with various tasks

• Play a crucial role in supporting the client-facing team by delivering prompt, accurate, and thorough communication related to retirement plan administration and compliance. • Collaborate closely with internal teams to ensure accurate data handling and adherence to deadlines, helping to maintain the operational integrity of each retirement plan. • Partner with senior team members for peer reviews and may provide some peer review support to level I administrators.

• Compliance management system. Design, implement, and own the end-to-end compliance management system (CMS) for the FS business — governance, policies and procedures, monitoring and testing, complaint management, issue remediation, and change management • Consumer lending regulatory framework. Build the program to comply with applicable lending regulations, including TILA / Regulation Z, ECOA / Regulation B and fair-lending obligations, FCRA / credit-reporting requirements, UDAAP standards, GLBA privacy and safeguards, SCRA / Military Lending Act considerations, FDCPA-aligned servicing and collections practices, and state usury and rate limitations • Licensing & regulatory strategy. Determine and execute the licensing approach (e.g., state lending / financing licenses or a bank-partnership model), maintain the licensing calendar, and serve as the primary relationship owner for regulators and examiners • BSA / AML & sanctions. Stand up the AML program for the lending business - KYC / CIP, customer due diligence, transaction monitoring, OFAC / sanctions screening, and SAR governance - and ensure consistency with marketplace AML obligations • Bank-partner & third-party oversight. Where products are delivered through a sponsor bank or other partners, own the partner-oversight and vendor-risk program to meet third-party risk-management expectations • Credit & collateral risk governance. Partner with FS product and finance leaders on underwriting policy, credit-risk appetite, LTV and concentration limits, and, for asset-backed lending, collateral valuation, custody controls, and default / liquidation procedures for vaulted assets • Enterprise fraud strategy. Define and own the fraud-prevention strategy across Marketplace and Power Packs, balancing loss reduction against customer friction and conversion • Detection & decisioning infrastructure. Build and tune the fraud-detection stack — rules engines, machine-learning models, device and identity signals, and manual-review workflows — in partnership with Product and Engineering • Fraud typologies. Identify and address the full set of marketplace risks: payment fraud and chargebacks, account takeover, seller and listing fraud, counterfeit / authenticity and slab-tampering abuse, collusion and shill activity, promotion abuse, and laundering of value through high-worth collectibles • Power Packs & chance-based product compliance. Own the risk and compliance posture for randomized / chance-based offerings — odds disclosure and transparency, eligibility and age controls, sweepstakes / gaming and state-by-state regulatory analysis, and terms-of-service alignment — working closely with Legal • Fraud operations & metrics. Establish the fraud-operations function and case management, define loss and chargeback KPIs, and report fraud rates, recoveries, and false-positive impact to leadership • Risk framework & appetite. Establish the enterprise risk framework, risk-appetite statements, and key risk indicators spanning the FS and marketplace mandates • Leadership & Board reporting. Produce clear, decision-ready risk and compliance reporting for the SVP of Financial Operations, the executive team, and — as appropriate — the Audit / Risk Committee of the Board • Audit & examination readiness. Maintain documentation, controls evidence, and a state of readiness for internal audit, external audit, regulatory examination, and IPO-related diligence; coordinate with SOX and internal-controls efforts • Policy, training & culture. Author enterprise risk and compliance policies, deliver targeted training, and embed a practical risk-aware culture across product and operating teams • Cross-functional partnership. Operate as a trusted partner to Legal, Finance, Marketplace, FS Product, Engineering, Trust & Safety, Customer Service, and the grading brands — turning requirements into controls the business can actually run • Team building. Recruit, structure, and lead the Risk & Compliance team, scaling headcount and managed-services support in line with the FS roadmap and fraud-volume growth.

Role Description Are you looking for a special place to take your Payments career to the next level? Then, come speak with us! eBay is a purpose-driven community dedicated to creating an ambitious and versatile work environment. eBay Payments is a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. As part of the Global Compliance Operations team, you will work with a team of analysts responsible for supporting the ongoing maintenance, production and development of eBay's AML Transaction Monitoring (TM) program. Perform alert reviews in a timely and qualitative manner with AML Transaction Monitoring team. Performance and Quality metrics within a higher and desirable range are to be performed along with tasks to include but are not limited to: - Reviewing alerts and eBay user accounts within the AML TM Program - Reviewing, testing and executing for new rule discovery - Executing existing rule optimization - Working closely with AML TM QA teams and Team leads, Coaches and Managers to identify efficiencies that streamline process and procedures What You'll Do - Execute TM procedures and review results for potentially unusual activity - Balance extensive research, including with the performance of due diligence and transaction analysis - Prepare work products that meet quality standards - Maintain awareness of regulatory requirements in Sanctions, TM, Know Your Customer (KYC), and other compliance due diligence functions - Assist in issue resolution and communication with guidance from leadership - Resolve AML referrals from external partners as directed - Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met - Collaborate with other team members and leadership to provide input on policies and procedures as well as other initiatives - When appropriate, refer problem accounts or customers according to the policy and procedures in a timely manner to the team lead Qualifications - A bachelor's degree or equivalent with a focus in business, accounting, finance or a related degree or 1-2 years of AML experience or 2+ years of fraud/compliance experience - Excellent verbal and written communication skills - Strong organizational skills - Excellent computer skills, including a knowledge of Microsoft Office applications - Strong research and analytical skills, with an attention to detail - An ability to work independently with direction from leadership and against deadlines - The flexibility for an agile environment - An attitude to be a phenomenal teammate Requirements - The base pay range for this position is expected in the range below: $42,400 - $87,000 - Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience - The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave) - Details of participation in these benefit plans will be provided if an employee receives an offer of employment - If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time - Remote roles are not eligible for U.S. visa sponsorship Benefits - eBay is an equal opportunity employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status - If you have a need that requires accommodation, please contact us at talent@ebay.com - We will make every effort to respond to your request for accommodation as soon as possible