• Work collaboratively across different functions to comprehend the deal standards, structure, business terms, and identification of potential risks and/or opportunities that can affect performance, growth, and strategic positioning. • Gather and provide input as to the critical information to move the deal forward, such as the summary of discussions, decisions made, and assigned actions to be completed during Deal Desk Committee meetings. • Act as a subject matter expert on policies, approval frameworks, contract constructs, and revenue implications, providing support to Sales and cross-functional stakeholders. • Influence cross-functional stakeholders and drive resolution of complex deal issues, serving as an escalation point for high-impact opportunities. • Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Revenue Accounting, Sales and Finance to review or address revenue recognition concerns for non-standard deal structures. • Provide post-execution support, helping resolve issues between Sales, Revenue Accounting, and Order Management teams. • Become a valued advisor to Sales on deals by providing guidance on best practices for deal management and contract structuring and drive deal closure by being approachable and providing direct support. • Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation. • Be creative and solutions-oriented. You will be empowered to find solutions to non-standard opportunities that still align with business rules. • Develop an in-depth understanding of Sales process and Salesforce platform to help identify opportunities to improve key sales metrics and overall process gaps.

• Partner with various internal and external stakeholders to define and continuously refine audience and inventory segments, and translate those cohorts into actionable targeting and pricing strategy. • Own a weekly price-floor governance cadence: review geo-tiered Unified Pricing Rules against performance, propose and apply adjustments, and track the fill / eCPM impact of every change. • Stay in lockstep with broader company monetization initiatives aligning ad strategy, ad load, and segment treatment with LTV, conversion, and user-experience goals, and adjusting on the fly should cannibalization risk be identified. • Monitor daily and weekly revenue, investigate anomalies and discrepancies, and run structured A/B tests to validate floor and segment changes. • Build and maintain dashboards that tie segment performance, floor movements, and demand-source behavior to revenue, partnering with Data on instrumentation and attribution. • Support demand integrations (AdX / Open Bidding, Amazon TAM) in partnership with the monetization owner and Engineering, contributing the analytical lens. • Help translate findings into clear recommendations and briefings for Monetization, Data, and leadership stakeholders.

• Perform accounting office routines with technical autonomy and actively participate in process improvements, workflow standardization, automation of routines and use of technology • Classification, journal entries and account reconciliations • Preparation and review of financial statements • Support for monthly accounting close • Analysis and submission of ECD and ECF filings (Lucro Presumido - Presumed Profit regime) • Provide accounting service and support to clients • Participate in the creation, review and enhancement of accounting processes and workflows • Support automation initiatives and use of technological tools • Organize documents and manage accounting deadlines

Role Description The Process Analyst is responsible for analyzing, documenting, and improving business and operational processes that support Accanto Health’s technology initiatives and enterprise operations. Reporting to the Director, IT PMO, this role focuses on understanding how work is performed today, identifying inefficiencies and variation, and designing future-state processes that enable standardization, scalability, regulatory compliance, and successful technology adoption. The Process Analyst partners with clinical, operational, and corporate teams, as well as Project Managers and Business Analysts, to ensure processes are clearly defined, optimized, and aligned with system capabilities and organizational goals in a regulated healthcare environment. Schedule: 8am-5pm CST Salary Range: $78,300- $97,000 commensurate with experience Location: Remote - Must be US based, and able to work with no restrictions in the US in a remote home office. How Process Analysts Empower Recovery - Process Discovery & Documentation - Lead structured discovery efforts to understand current-state workflows across clinical, operational, and administrative functions. - Facilitate interviews, workshops, and working sessions with subject matter experts. - Develop clear documentation including process maps, swimlane diagrams, and narratives. - Maintain a repository of standardized process documentation. - Process Analysis & Optimization - Analyze processes to identify inefficiencies, variation, bottlenecks, and risks. - Partner with system owners and business teams to design future-state processes that improve efficiency, consistency, and compliance; and that capitalize on features and functions of existing technology solutions. - Evaluate process impacts of new systems and integrations. - Support standardization across regions, sites, and functions. - PMO & Project Support - Partner with Project Managers and Business Analysts to integrate process considerations into project delivery. - Support project intake and estimation by assessing process complexity and readiness. - Provide process input to requirements definition, testing, and deployment activities. - Ensure alignment with PMO methodologies and governance standards. - Change Management & Readiness - Identify process changes impacting roles, responsibilities, and workflows. - Support change management by documenting impacts and dependencies. - Partner with business owners on training, communication, and adoption planning. - Continuous Improvement - Contribute to the maturation of Accanto Health’s process management capabilities. - Apply continuous improvement principles to operational excellence initiatives. - Capture lessons learned and best practices. Qualifications - Bachelor’s degree in Business Administration, Healthcare Administration, Industrial Engineering, Information Systems, or related field (or equivalent experience). - 5+ years of experience in process analysis or process improvement roles. - Demonstrated experience mapping and analyzing complex, cross-functional workflows. - Strong analytical, facilitation, and documentation skills. - Experience in healthcare or other regulated environments. - Excellent written and verbal communication skills. Preferred Qualifications - Experience supporting healthcare operations, clinical workflows, or revenue cycle processes. - Familiarity with Lean, Six Sigma, or other process improvement methodologies. - Experience working within a PMO or structured governance environment. - Experience supporting technology implementations or enterprise transformation initiatives. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.