Medical Debt Collections Call Center Agent Location: Richmond, VA United States Job Description: Hourly Wage Estimate: $15.46 - $23.19 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Schedule: Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST. Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec Job Summary and Qualifications As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. Duties and Responsibilities: Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. Identify problem accounts and escalate as appropriate . Update the patient account record to identify actions taken on the account. Work with patients and guarantors to secure payment on outstanding account balances. Maintain minimum production standards. Achieve passing quality review scores per unit requirements. Produce acceptable unit collection volumes. Work within company attendance guidelines. Provide excellent customer service. Work with other team members and management in a professional manner.? Qualifications: Previous Call Center experience preferred. Minimum one-year related experience preferred, preferably in healthcare. Experience with collections in healthcare revenue space is preferred. B ILINGUAL is not required , but a plus Benefits Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. " Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. " "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description Are you a highly motivated person ready to excel in sales while helping change a million lives? Do you aim for excellence, professional growth, and continuous improvement every day? If your answer is a resounding YES!!! — then this opportunity is for you! We’re looking for an enthusiastic and talented Sales Team Member to join our dynamic team! - Support our sales team in capturing and following up on leads. - Provide exceptional customer service, answering questions and delivering accurate information. - Build long-lasting relationships with potential and existing customers. - Learn about the immigration process and the services we proudly offer. Qualifications - Bilingual (English – Spanish). - At least 6 months of proven experience selling products or services. Experience with intangible offerings — like consulting, insurance, or telecommunications — is a big plus! - Strong negotiation and closing skills, with a focus on building trust and long-term client relationships through personalized solutions. - Results-driven with a strong focus on achieving and exceeding monthly performance goals, consistently aligning daily execution with strategic targets and measurable outcomes. - Excellent communication and customer service skills — you know how to build genuine connections and convey clear, persuasive messages in writing and in person, tailored to different audiences. - Availability: Flexible schedule — you’re willing to work various shifts as needed. Benefits - Competitive compensation: Base hourly pay between $5–$7 USD/hour. - Ongoing professional development to keep growing your skills and advancing your career. - A dynamic, challenging work environment where your talent will be recognized and rewarded. - The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States. - Paid Time Off after twelve months. - Complete Remote work. Company Description Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has been dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients’ challenges and genuinely caring about their outcomes. 🌟 We’re an Inc. 5000 Honoree! 🌟 Mangone Law Firm is proud to be recognized on the 2025 Inc. 5000 list of America’s fastest-growing private companies! This honor celebrates our team’s resilience, innovation, and dedication to delivering outstanding results for our clients — even in the most challenging times. When you join Mangone Law Firm, you become part of a thriving, forward-moving team that’s committed to growth, excellence, and making an impact every single day. If you’re driven, proactive, and ready to grow with a company that’s nationally recognized for its success — we invite you to apply and build your career with us!

Role Description Your future role at a glance - Location: Remote - Department: Ascension Contact Center - Schedule: Day Shift | Full Time - Salary: $54,307-$75,701 per year How you'll make an impact in this role: - Facilitate training and provide hands-on support, including New Hire Training, advanced skill development, and ongoing upskilling programs. - Conduct training on Market Knowledge Bases (KBs) and all specialty modules to ensure Care Navigators have the required knowledge. - Handle phone calls (up to 40% time) to maintain current knowledge of system changes, workflows, and best practices. - Provide performance reports and insights on new hires and training challenges to Market Managers and Supervisors. Qualifications - High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. - 2 years of leadership or management experience preferred. Requirements - One or more years working in a training or teaching environment. - Strong facilitation skills with the ability to engage and motivate learners. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Role Description As a Medical Business Associate (Call Center Rep), you are the first point of contact for patients & their families. - Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. - Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. - Greet patients professionally over the telephone and respond effectively to patients and their families. Qualifications - High school graduate or GED. - 6 months to 1 year Customer Service experience required, usually achieved by previously working with the public with minimal supervision. - Proficient in typing, Windows, and experience with multiple computer systems. - Strong internal speed is highly preferred. - High school graduate or GED; Associate Degree preferred. - A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role. - Proficient in typing, Windows, and experience with multiple computer systems. Requirements - Munson Healthcare requires all employees to be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella, and Varicella. - MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption. Benefits - Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings. Company Description Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.