Role Description We have an existing opportunity to add a Claims Adjuster - Bodily Injury to join our growing team! You will work in a remote based environment anywhere in Alberta. The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Liability and Bodily Injury Claims. - Prompt contact and follow up with policy holders and claimants. - Investigate the cause and report to clients with solid recommendations. - Using supplied technology (e.g., Docusketch), scope and establish quantum of damages. - Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. - Provide high level of customer service to clients and the insured throughout the claims process. - Participate and share ownership and responsibility for after-hours customer service requirements when required. - Perform duties assigned in compliance with established work standards, policies and procedures. Qualifications - Completion of high school education; University degree or post-secondary education related to insurance will be given preference. - Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). - Minimum of 3 years’ experience in working with bodily injury claims. - Ongoing commitment to education and learning; currently pursuing CIP designation. - Must hold a Level 1 adjuster license in Alberta. - Effective analytical skills, including identification of cause-and-effect dynamics. - Able to draw valid conclusions and effectively communicate them. - Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. - Excellent communication skills, including listening, interviewing, negotiating; must be able to flex style appropriate to audience. - Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. - Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Benefits - You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories. - Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. - You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. - You will be supported by experienced local claims support, centralized after hours support, and dictation services. - Your claims load is driven by senior executives and business development staff from coast to coast. - You are compensated for your billable hours and other costs. - Your workload is balanced to ensure you can maintain a high-quality level. Company Description We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies: We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.