PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.
Enterprise Account Executive
Location
Illinois + 1 moreAll locations: Illinois | Maryland
Posted
22 hours ago
Salary
$130K - $154K / year
Seniority
Lead
Job Description
Enterprise Account Executive
PagerDuty
• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities. • Build and maintain trusted executive relationships through regular in-person engagement and consultative selling. • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning. • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI. • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities. • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework. • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
Job Requirements
- 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
- Proven success managing a quota in complex, long-cycle enterprise sales.
- Demonstrated experience selling to and influencing C-level executives.
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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