• Responsible for direct site facing contract and budget negotiations through contract execution with assigned clinical investigator sites including initial agreements and amendments • Manage the Per-Subject Cost (PSC) process for assigned studies • Manage escalation and resolution for budget and non-legal term issues from other ICL or preferred Contract Research Organizations (pCRO) • Collaborate with other lines to plan site contracting timelines though start up • Exercise good judgment in balancing the risks to the sponsor in making budget and contractual decisions against the impacts to client clinical trial timelines • Follow processes to develop, negotiate, track, and execute global clinical study agreements with institutions and investigators participating in sponsored clinical trials • Work with partners to develop and oversee the global site budget process • Work with clinical trial sites and directly negotiate cost, business and contractual terms and conditions with investigators/institutions, making changes to contract templates within the Legal division approved parameters • Lead study level site contracting activities and act as primary study point of contact for site contracting issues and timelines on assigned studies • Partner with Legal and other divisions to manage escalations in the site budgeting and contracting space • Partner with Legal, Finance, pCRO and other divisions to identify and implement areas of improvement in the site contracting space • Lead and develop relationships with key investigational sites and Site Management Organizations across the contracting and budgeting interface • Collaborates with invoicing specialists and/or invoice service provider to ensure alignment with Investigative Site contracting and compensation requirements • Interacts with clinical site contracts & legal contacts, client and partner legal team, study management, site payments team, peer site contracting colleagues, and CRO site contracting teams • Contributes to design, development and implementation of major business initiatives or special projects where required

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. The Benefit Operations Management (BOM) team is responsible for error free point of sale pharmacy script adjudication. An Associate Benefit Analyst will play a critical role by partnering with clients and Optum Rx stakeholders to assess, define, and perform pharmacy benefit implementations and ongoing maintenance within the RxCLAIM™ adjudication system. This work includes: - New plan builds - Updates to existing plans - Copy/change requests - Global updates It’s a fast paced, high-volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Accuracy is vitally important and subject to auditing internally and externally to ensure our system is correctly configured and aligned with client defined benefit requirements and performance guarantees. Assets needed for an Associate Benefit Analyst include: - A high degree of personal accountability - Detail oriented - Ability to analyze and solve complex problems - Excellent conflict resolution skills - Timely strong written and verbal skills - Superior organizational skills - Innovative thinking - Ability to work on multiple projects simultaneously and prioritize accordingly This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm local time. It may be necessary, given the business need, to work occasional overtime or weekends. We offer weeks of on-the-job training and the hours during training will be 8:00 am to 5:00 pm, Monday - Friday. Primary Responsibilities: - Analyze benefit requests and secure all necessary data to ensure appropriate implementation based on applied logic of RxCLAIM™ adjudication system - Implement and maintain benefit requirements within the RxCLAIM™ adjudication system according to the client’s intent and within required turnaround time - Utilize system tools and follow documented processes to perform job functions - Work with various cross-functional departments to implement new and maintain existing benefits within the RxCLAIM™ adjudication system including, but not limited to: - Client and Pharmacy pricing - Formulary updates - Clinical programs - Specialty drug pricing - Perform validation of system benefit configuration and claim testing to ensure accurate adjudication - Perform peer review as assigned - Research and respond to all claims processing inquiries and issues from various cross-functional departments within required turnaround time - Adhere to client performance guarantees, when applicable - Participate in meetings assigned by leadership - Perform other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma / GED OR equivalent work experience - Must be 18 years OR older - 1+ years of healthcare experience - RxCLAIM™ or other claim adjudication experience - Proficiency with Microsoft Word (create and edit correspondence) and Microsoft Excel (ability to create, edit, and sort spreadsheets; apply basic analytical formulas) - Ability to work full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm local time. It may be necessary, given the business need, to work occasional overtime or weekends. Preferred Qualifications - Certified Pharmacy Technician (CPhT) - Retail pharmacy or PBM experience Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Experience using critical thinking skills to articulate and inform stakeholders on solutions and issues - Ability to comprehend, analyze data, and calculate results - Ability to problem solve and make educated business decisions - Strong verbal and written communication skills - Ability to work well independently and as a team - Maintain a growth mindset - Excellent interpersonal, organizational, analytical and time management skills as well as the ability to independently manage projects and deadlines - Proven ability to multi-task with attention to detail, remain focused and motivated in a fast paced, collaborative, and changing environment - Ability to use tools and technology to perform daily functions - Experience in implementing and maintaining benefits Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Work collaboratively across different functions to comprehend the deal standards, structure, business terms, and identification of potential risks and/or opportunities that can affect performance, growth, and strategic positioning. • Gather and provide input as to the critical information to move the deal forward, such as the summary of discussions, decisions made, and assigned actions to be completed during Deal Desk Committee meetings. • Act as a subject matter expert on policies, approval frameworks, contract constructs, and revenue implications, providing support to Sales and cross-functional stakeholders. • Influence cross-functional stakeholders and drive resolution of complex deal issues, serving as an escalation point for high-impact opportunities. • Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Revenue Accounting, Sales and Finance to review or address revenue recognition concerns for non-standard deal structures. • Provide post-execution support, helping resolve issues between Sales, Revenue Accounting, and Order Management teams. • Become a valued advisor to Sales on deals by providing guidance on best practices for deal management and contract structuring and drive deal closure by being approachable and providing direct support. • Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation. • Be creative and solutions-oriented. You will be empowered to find solutions to non-standard opportunities that still align with business rules. • Develop an in-depth understanding of Sales process and Salesforce platform to help identify opportunities to improve key sales metrics and overall process gaps.

• Partner with various internal and external stakeholders to define and continuously refine audience and inventory segments, and translate those cohorts into actionable targeting and pricing strategy. • Own a weekly price-floor governance cadence: review geo-tiered Unified Pricing Rules against performance, propose and apply adjustments, and track the fill / eCPM impact of every change. • Stay in lockstep with broader company monetization initiatives aligning ad strategy, ad load, and segment treatment with LTV, conversion, and user-experience goals, and adjusting on the fly should cannibalization risk be identified. • Monitor daily and weekly revenue, investigate anomalies and discrepancies, and run structured A/B tests to validate floor and segment changes. • Build and maintain dashboards that tie segment performance, floor movements, and demand-source behavior to revenue, partnering with Data on instrumentation and attribution. • Support demand integrations (AdX / Open Bidding, Amazon TAM) in partnership with the monetization owner and Engineering, contributing the analytical lens. • Help translate findings into clear recommendations and briefings for Monetization, Data, and leadership stakeholders.