• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems. • Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution. • Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers. • Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself. • Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation. • Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations. • Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.

• Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams • Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery • Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process • Participate in product demonstrations highlighting Outreach's business value • Understanding goals and value propositions for various stakeholders within customer organizations • Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams • Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications • Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers • Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

• Acting as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers. • Owning the technical strategy for high-value, multi-threaded deals, driving discovery, solution design, and value articulation aligned to customer initiatives. • Leading engaging, outcome-based demonstrations and Proof of Value (POV) engagements that connect Outreach’s capabilities to business outcomes. • Partnering with AEs to craft win strategies using MEDDPICC, Demo2Win, and value-selling frameworks. • Translating complex business processes into scalable, ROI-driven solutions and clearly articulating “the art of the possible” through Outreach’s platform and AI agents (Amplify, Kaia, Research Agent). • Building credibility as a subject matter expert in revenue execution, pipeline management, and AI innovation. • Acting as a mentor and deal coach to Solutions Consultants, providing feedback and guidance on demo execution, discovery, and strategic selling. • Collaborating with Product, Engineering, and Enablement to influence roadmap priorities and build differentiated enterprise narratives. • Creating and maintaining scalable demo and POV assets, vertical playbooks, and industry-specific solution stories. • Representing Outreach as a thought leader through webinars, customer roundtables, and industry events.

• Design end-to-end AI solution architectures for client engagements, from problem discovery through production deployment. • Build and implement retrieval-augmented generation (RAG) pipelines, agentic workflows, and multi-agent systems using frameworks such as LangChain and LangGraph. • Architect data pipelines and integration patterns that connect AI capabilities to existing client systems and data sources. • Work with tool-layer integration standards, including Model Context Protocol (MCP), to connect agents with enterprise systems. • Develop reusable components, skills, templates, and accelerators that can scale across multiple engagements. • Collaborate with project leads, consultants, and subject matter experts to translate business requirements into technical specifications and solution designs. • Support internal product development across MGT’s AI tool suite. • Present technical architectures and solution recommendations to internal leadership and client stakeholders. • Participate in discovery sessions and workshops to identify high-impact AI use cases within client organizations.