• Acting as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers. • Owning the technical strategy for high-value, multi-threaded deals, driving discovery, solution design, and value articulation aligned to customer initiatives. • Leading engaging, outcome-based demonstrations and Proof of Value (POV) engagements that connect Outreach’s capabilities to business outcomes. • Partnering with AEs to craft win strategies using MEDDPICC, Demo2Win, and value-selling frameworks. • Translating complex business processes into scalable, ROI-driven solutions and clearly articulating “the art of the possible” through Outreach’s platform and AI agents (Amplify, Kaia, Research Agent). • Building credibility as a subject matter expert in revenue execution, pipeline management, and AI innovation. • Acting as a mentor and deal coach to Solutions Consultants, providing feedback and guidance on demo execution, discovery, and strategic selling. • Collaborating with Product, Engineering, and Enablement to influence roadmap priorities and build differentiated enterprise narratives. • Creating and maintaining scalable demo and POV assets, vertical playbooks, and industry-specific solution stories. • Representing Outreach as a thought leader through webinars, customer roundtables, and industry events.

• Design end-to-end AI solution architectures for client engagements, from problem discovery through production deployment. • Build and implement retrieval-augmented generation (RAG) pipelines, agentic workflows, and multi-agent systems using frameworks such as LangChain and LangGraph. • Architect data pipelines and integration patterns that connect AI capabilities to existing client systems and data sources. • Work with tool-layer integration standards, including Model Context Protocol (MCP), to connect agents with enterprise systems. • Develop reusable components, skills, templates, and accelerators that can scale across multiple engagements. • Collaborate with project leads, consultants, and subject matter experts to translate business requirements into technical specifications and solution designs. • Support internal product development across MGT’s AI tool suite. • Present technical architectures and solution recommendations to internal leadership and client stakeholders. • Participate in discovery sessions and workshops to identify high-impact AI use cases within client organizations.

Role Description The Principal IT Architect (Business Solutions & Applications) will define and drive enterprise application architecture strategy, ensuring the organization’s technology solutions align with corporate strategy, enhance operational efficiencies, and support long-term healthcare business goals. As a senior technical leader, you will shape enterprise-wide design principles, provide architectural thought leadership across critical software portfolios, and establish solution design governance centered around a Minimum Viable Architecture (MVA) framework. This role will be heavily focused on EMR and clinical systems, partnering closely with executive and clinical leadership to influence strategic investments, guide complex buy-build-customize analyses, and mentor senior architects across the healthcare enterprise. - Defines and drives enterprise architecture strategy and multi-year technology roadmaps aligned with organizational objectives. - Serves as a trusted advisor to executive leadership on enterprise technology direction, investment priorities, and technology risk considerations. - Leads governance of architectural decisions, standards, and frameworks across the organization. - Evaluates emerging technologies and assesses their potential impact on enterprise systems and technology strategy. - Provides architectural leadership for enterprise-scale transformation initiatives, ensuring alignment with architecture principles and enterprise standards. - Mentors and guides architects and engineering leaders to strengthen enterprise architecture maturity and capability. Qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field; or the equivalent required. - Master's Degree in Computer Science, Information Technology, Engineering, or related field; or the equivalent preferred. - More than 10 years of experience in IT architecture, systems design, or related engineering disciplines required. - 15+ years of experience in IT or Cybersecurity preferred. - 7+ years of experience in application architecture in a clinical setting preferred. Requirements - Deep expertise across multiple architecture domains, including enterprise, cloud, infrastructure, application, and network architecture. - Ability to design and communicate enterprise-scale architecture solutions with measurable business impact. - Strong executive communication skills with the ability to influence strategic technology and investment decisions. - Experience leading digital transformation and large-scale technology modernization initiatives. - Demonstrated thought leadership, mentoring, and cross-functional collaboration skills. Licenses and Certifications - Relevant certifications such as TOGAF, AWS Solutions Architect, Azure Solutions Architect, or comparable credentials preferred.

• Configure SAML 2.0 and OIDC SSO integrations end-to-end, leading technical coordination with third-party vendors. • Set up SCIM 2.0 provisioning and implement group-based Role-Based Access Control (RBAC) within Okta. • Create and synchronize target groups utilizing the internal IAM portal. • Deploy Okta application configurations (including SAML/OIDC apps, group patterns, and SCIM) via Terraform within a shared Infrastructure as Code (IaC) repository. • Manage ongoing daily access operations, including provisioning/deprovisioning lifecycles and URI/attribute modifications. • Author, present, and execute Change Advisory Board (CAB) tickets for all production-level modifications.