Role Description Are you competitive, driven, and looking for a remote sales opportunity you can turn into a rewarding, lasting career? We value drive, resilience, and a hunger to learn. Your potential isn't limited by your background – it's powered by your ambition. We provide the training, tools, warm leads, and support to help you succeed in this fully remote sales role. You’ll play a vital role in helping clients achieve the dream of homeownership by fulfilling our vision of changing the way mortgages are done – by making homeownership more affordable, accessible, and achievable. Qualifications - No mortgage experience required, but talent and grit are essential. - Real sales experience is required, particularly in "hard sales." - Ability to influence buying decisions in complex sales processes. - Ownership of outcomes tied to goals, metrics, or earnings/commissions. - Experience handling objections and closing deals. - Comfortable with high-pressure situations and time-sensitive client needs. - Strong competitive drive and hunger to earn. - Ability to learn quickly. Requirements - Seeking to establish and maintain a long-term sales career. - Thrive in a remote work environment and stay self-motivated. - Experience in fast-paced, performance-based roles. - Patience and commitment to learning a complicated sales process. - Not suitable for those preferring routine tasks over rapid change. - Must be comfortable talking to customers on the phone. - Willingness to handle time-sensitive client needs outside of normal business hours. Benefits - Base pay + uncapped commission. - Paid training program with compensation of $20 per hour. - Increased compensation after training completion. - Comprehensive benefits including health and dental coverage, wellness program, 401(k) matching, PTO, and paid holidays. - Performance-based bonuses. Company Description Neighbors Bank is more than just a workplace – it’s a community. Our mission is to Enhance Lives, and we’re passionate about doing that through innovative solutions and a culture of collaboration and excellence. We are a leading innovator in the mortgage industry, looking for individuals that thrive on challenges and adapt quickly to change. - Recognized as a Top Workplace in Financial Services. - Committed to creating a diverse and inclusive workforce.

• Source mortgage leads. • Build relationships with real estate agents and other lead sources. • Analyze potential loan markets and develop referral networks to locate prospects for loans. • Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs. • Meet with applicants to obtain information for loan applications and answer questions about the process. • Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans. • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. • Generate complete loan applications with corresponding documentation. • Improve loan applications and documentation by informing the applicant of additional requirements. • Help customers by answering questions and responding to requests. • Handle customer complaints and take appropriate action to resolve them. • Own the communication with the real estate agent or referral source. • Confer with processing and underwriting to aid in resolving mortgage application problems. • Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. • Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.

• Provide excellent customer service • Manage client relationships and identify client service and sales needs • Respond to customer inquiries and referrals that are generated from your contacts • Conduct interviews with prospective borrowers in order to analyze financial and credit data • Marketing, promoting, and selling Company’s loan products • Negotiate rates and terms • Define and manage customer loan process expectations • Monitor and manage workflow to ensure timely closing • Maintain product knowledge and stay up to date on changes to market conditions • Comply with all applicable laws and regulations released to residential mortgage lending

• Meet with potential clients to understand their financial needs and find the best mortgage product • Empathize with clients and partners • Originate residential mortgage loans in accordance with Bank policy • Adhere to the Bank’s privacy and data security policies