Technical Development Engineer

Location

United States

Posted

3 days ago

Salary

$110K - $160K / year

Seniority

Mid Level

Job Description

Technical Development Engineer

PLASKOLITE

Role Description The Technical Development Engineer – Acrylic Polymers & Profiles provides technical sales and application support to customers and field sales representatives within the Polymer Division. This role serves as a key technical resource for acrylic polymer applications, supporting customer processing trials, product evaluations, troubleshooting, and new business development activities. This position requires attention to detail, the ability to work in a fast-paced manufacturing environment, good communication and organizational skills, and a strong commitment to safety, teamwork, and quality—reflecting Plaskolite’s core values of Integrity and Improvement. - Respond to helpdesk tickets, emails, and walk-up requests to assist employees with hardware, software, and connectivity issues, escalating to IT management as needed. - Troubleshoot processing, product performance, and manufacturing-related issues involving acrylic polymers. - Provide technical support to polymer sales representatives and customers for acrylic polymer applications and optimized processing. - Support extrusion and injection molding trials at customer and manufacturing locations. - Assist customers with material selection, processing recommendations, and application development. - Work closely with sales, manufacturing, engineering, and technical teams to support customer projects and business growth. - Participate in new product evaluations, customer qualifications, and commercialization activities. - Analyze customer applications, processing conditions, and performance requirements to recommend appropriate solutions. - Assist with the development and maintenance of technical documentation, trial reports, and application data. - Support customer visits, technical presentations, and product demonstrations as needed. - Monitor and communicate market, application, and competitive trends to commercial and technical leadership. - Maintain regular communication with customers regarding trial progress, technical issues, and project status. - Travel to customer sites, manufacturing facilities, and industry events as required to support business objectives. - All other duties as assigned. Qualifications - Bachelor’s degree in Polymer Engineering, Plastics Engineering, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical field preferred. - Equivalent combination of technical education and relevant industry experience may be considered. - 3–7 years of experience in plastics, polymers, extrusion, injection molding, or related manufacturing environments. - Experience supporting or participating in extrusion and/or injection molding processing trials. - Familiarity with acrylic polymers (PMMA) or similar thermoplastic materials preferred. - Customer-facing technical support or technical sales experience preferred. - Understanding of polymer processing parameters, tooling considerations, and product performance characteristics. - Experience troubleshooting processing or application-related issues in a manufacturing environment. - Ability to work cross-functionally with sales, manufacturing, engineering, and customers. - Willingness and ability to travel to customer sites, processing facilities, and manufacturing locations as needed. - Technical training or hands-on experience in plastics processing, extrusion, or injection molding strongly preferred. Requirements - Strong knowledge of Windows Workstation/Server operating systems and Microsoft 365. - Strong understanding of polymer processing principles, including extrusion and injection molding. - Ability to support and troubleshoot customer processing trials and application challenges. - Strong technical problem-solving and analytical skills. - Ability to communicate technical concepts clearly to both technical and non-technical audiences. - Customer-focused mindset with strong relationship-building skills. - Ability to collaborate effectively with sales, manufacturing, engineering, and R&D teams. - Strong organizational and project management skills with the ability to manage multiple priorities. - Working knowledge of processing equipment, tooling, and material performance characteristics. - Self-motivated and adaptable in a fast-paced, customer-driven environment. - Proficiency with standard business software and technical reporting/documentation. - Familiarity with RJG Molding (or like) monitoring systems/technology. Benefits - Sign-On Bonus - Health Insurance - 401(k) and Employer Contribution - Paid Time Off - Paid Holidays - Dental Insurance - Vision Insurance - Life Insurance - Employee Discount Program - Tuition Reimbursement - Voluntary Life Insurance

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