Role Description We are hiring a driven and experienced Recruiting Team Lead to manage a team of recruiters and ensure smooth, high-quality recruitment operations across the business. This is a full-time role for a proven agency professional who is equally comfortable leading people as they are getting into the operational detail. The ideal candidate is hands-on, organized, and brings the structure and accountability needed to keep a recruiting team performing consistently. Key Responsibilities: - Lead a team of recruiters with direct oversight of daily activity, performance, and output - Manage end-to-end recruitment workflows, ensuring pipelines are active, accurate, and progressing efficiently - Own ATS management for the team, including pipeline hygiene, reporting, and system best practices - Monitor team performance against targets and provide regular coaching and feedback - Act as the main escalation point for operational or process issues within the team - Support client account management where needed, maintaining strong service standards and communication - Collaborate closely with senior leadership on capacity planning, hiring priorities, and operational improvements - Contribute to the development and refinement of internal processes and team documentation Qualifications - Must come from a staffing agency background — this is non-negotiable and applications without this experience will not be considered - Experience in a team lead, senior recruiter, or managerial role with demonstrated people oversight responsibilities - Working knowledge of ATS platforms, with confidence managing pipelines and reporting functions - Strong written and spoken English, with clear and professional communication across all levels - Ability to balance hands-on recruiting tasks with team management responsibilities in a fast-paced environment - Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered. Preferred Qualifications - Experience supporting or owning client accounts within a staffing or RPO environment - Exposure to recruitment analytics, performance dashboards, or reporting tools - Experience mentoring junior recruiters or contributing to team training and onboarding Tools & Technology - ATS platform (experience with any major system) - Google Workspace - Slack, Zoom, and other remote collaboration tools - Project management tools (Asana or similar) Please NOTE: It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.