• Provide direct patient care within the Ascend model, maintaining a clinical schedule that balances administrative duties, as determined by organizational leadership. The team lead position is slated for 80% to 85% direct patient care,15% to 20% administrative responsibilities. • Oversight of assigned Therapy direct reports by monitoring productivity, documentation timeliness, and schedule utilization; serve as the first point of escalation for operational efficiencies. • Support onboarding initiatives and integration of new Therapists. • Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities, ensuring a consistent level of accountability is maintained related to patient impact and quality of care. • Address routine clinical questions when appropriate, while ensuring providers follow supervision and CEED guidance channels. • Participate in training, orientation, and quality assurance initiatives, including chart reviews, to ensure documentation is accurate and meets regulatory compliance. • Contribute to policy and procedure development, compliance initiatives, and timely resolution of patient complaints. • Coordinate with Clinical Operations, CEED, Clinical Supervisors and Therapy leadership to optimize interdisciplinary workflows and training programs.

Role Description Asher Health is hiring a Patient Success Specialist (Part-Time, Weekend Coverage) to support patients throughout their medical weight loss journey and ensure they feel fully supported every step of the way. This role owns the patient intake review and ongoing patient support experience, helping ensure intake forms are complete and ready for provider review while also serving as a trusted point of contact for patients after onboarding. You will work closely with clinical providers, patient admin staff, and operations teams to ensure patients receive timely support, accurate guidance, and a smooth care experience. Your job is to help patients remain engaged, supported, and successful in their treatment plan, while maintaining accurate documentation and escalating any clinical concerns appropriately. Key Responsibilities - Patient Intake Review - Ensure patient intake forms are complete, accurate, and ready for provider review. - Review medication intake forms for completeness and accuracy. - Flag missing or unclear information before provider review. - Coordinate with the Patient Admin team to ensure intake workflows move efficiently. - Help maintain a smooth onboarding process for new patients. - Patient Communication and Support - Serve as a primary support contact for patients throughout their treatment journey. - Conduct weekly patient check-ins via text, email, and phone. - Answer questions related to medication experience and treatment expectations. - Provide encouragement and accountability to help patients stay on track. - Support patient engagement and retention. - Clinical Monitoring and Escalation - Help monitor patient progress and escalate concerns to the clinical team when necessary. - Monitor patient responses and feedback during check-ins. - Identify clinical flags or potential safety concerns. - Escalate patient issues to medical staff when appropriate. - Ensure patient safety remains a top priority. - Documentation and Compliance - Maintain accurate records of all patient interactions and ensure compliance standards are followed. - Document patient communications in our CRM (Go High Level). - Maintain HIPAA-compliant communication and recordkeeping. - Ensure patient notes are clear, organized, and accessible for the clinical team. - Keep documentation up to date and audit-ready. - Cross-Team Collaboration - Work closely with internal teams to ensure patients receive seamless support. - Coordinate with Patient Admin regarding medication fulfillment status. - Assist with post-onboarding surveys and patient satisfaction initiatives. - Communicate patient feedback to improve the overall patient experience. - Support operational improvements related to patient care workflows. Qualifications - 2 or more years of experience in patient support, health coaching, nursing support, or client success. - Strong written and verbal communication skills. - Ability to build trust and rapport with patients quickly. - Highly organized with strong attention to detail. - Comfortable using CRM systems and digital communication tools. - Must be comfortable discussing sensitive health topics with patients. Preferred Experience - Experience in telehealth or digital healthcare. - Experience supporting medical weight loss programs. - Background in nursing, health coaching, or patient care support. - RN, LPN, health coach certification, or similar healthcare training. - Experience using Go High Level or similar CRM platforms. - Experience working in a startup or fast-growth environment. Compensation Range - Base Hourly: $6 – $9 USD, weekend coverage. What We Are Looking For Asher Health wants people who embody seven core principles: humility, empathy, relentlessness, trustworthiness, extreme ownership, reliability, and a growth mindset. These are not just buzzwords to us. They are foundational characteristics of every team member. The ideal candidate is a go-getter. You bring solutions instead of just surfacing problems, own outcomes fully, and lead your team with clarity and care. You are organized under pressure, direct and coachable, and comfortable getting your hands dirty in a fast-moving startup environment. What We Offer - Part-time role, weekend coverage with flexible work schedule. - Clear paths for career growth and advancement as the company scales! - Exceptional leadership and coaches built to drive you forward.

• Provide therapy for autistic and neurodivergent adults via telehealth • Join a team dedicated to creating affirming, accessible mental health services • Manage administrative tasks, insurance billing, and client acquisition • Update client records and participate in case discussions

Title: Mental Health Therapist - Connecticut Location: Connecticut Licensed Therapists Department: Therapist Job Description: About The Role As the specialist virtual behavioral health provider, NOCD, wants our Therapists to focus on what's most important – treating and caring for our members. NOCD is looking for Independently Licensed Therapists (LP, LPC, LMFT, LCSW) in Connecticut to join our network. We will provide the training necessary to become a specialized therapist and ensure you are fully equipped to deliver effective, evidence-based treatment. As a NOCD Therapist, you will see our team is committed to achieving clinical excellence, an exquisite Therapist experience and providing proven & visible clinical outcomes. We have dedicated teams to handle marketing, billing, credentialing, and scheduling. Therapists will use valuable previous clinical experience, good judgment, and our clinical guidelines to discern when to refer members to external resources. Providers will collaborate with our network of psychiatrists and therapists to help develop and reinforce treatment decisions. You'll enjoy growth and support through: ongoing consultation with other team members; specialized clinical training with experienced OCD providers; information on the latest research advancements in the field; technical support and clinical protocols; 1:1 mentorship to discuss complex cases; and an open, receptive environment to provide feedback. What You'll Do - Help people with OCD get better and stay better by providing top-notch care through diagnoses, assessments, and evidence-based psychotherapy via the NOCD video platform - Manage your caseload and schedule - Maintain complete and timely clinical documentation using the NOCD EHR system - Participate in NOCD clinical consultation, training, and advance your knowledge and practice of evidence-supported treatments for OCD - Collaborate with our network of providers to help develop and reinforce treatment decisions Requirements - See credentialing information here. - Full Time Providers: - - 40 hour work week - Complete 25 hours of direct clinical work per week - Attend a world-class training program developed by industry leaders - Attend 2 hours of weekly group clinical consultation - Have 10 hours of weeknight/weekend availability after 5pm local time for Member Sessions - Will participate in and complete cross-license application process during Onboarding - Open and willing to treat children and adolescents after attending NOCD Child and Adolescent training - Practical experience independently diagnosing is required for this role (this practical experience can be during your pre-licensed experience). - - If you do not have this direct practical experience, proof of completion (with certificate) of the following training will be accepted in its place: Tolin & Diamond Training Video. - Please note: submission of proof of completion does not guarantee hire, NOCD will not reimburse the cost of this course. Who You Are - Full and unrestricted license in good standing to practice in your state. - - Masters Degree Required - Connecticut: Licensed Psychologist, Licensed Professional Counselor, Licensed Marriage and Family Therapist, Licensed Clinical Social Worker - At least 6 months of relevant experience with evidence-based therapies (e.g., ERP, CBT, ACT) preferred - Knowledge and experience with treating OCD with ERP is preferable but not required - Organized, quick and enthusiastic learner, excellent communicator, good with time management - Have a confidential, private location to work remotely from with reliable internet access - Comfortable and efficient with using technology to communicate - Ambitious and ready to keep up with a goal-driven, start-up environment What We Offer - A commitment to clinical excellence, an exquisite Therapist experience and proven & visible clinical outcomes. - Gain world-class training from experienced OCD providers to become a specialized Therapist in treating OCD and related disorders through evidence-based care. - A full suite of support through continued mentorship & feedback - Investment in new technology built to improve the NOCD Therapist experience and allow our Therapists to continue to focus on Member care. - Competitive compensation with a robust bonus program - - Base Salary Comp Range in Connecticut = $65,000 - $88,000 - Bonus Program = $12,400 per year earned on average by those eligible - Comprehensive benefits package, including medical, dental, vision coverage, 401(k) match, and paid parental leave for eligible employees - PTO based on an accrual system - Casual and engaging startup environment with an outstanding mission-driven team atmosphere - Specialized ERP training with experienced OCD providers - Work remotely from the comfort of your own home or office - Centralized scheduling - An investment in your personal growth through a clear career path - Access to NOCD Professional Development Trainings and ongoing consultation with other team members - One-on-one mentorship to discuss complex cases