• Proactively develop new business by identifying, targeting, and converting new accounts. Build and manage a strong pipeline through strategic outreach, leveraging networks, insights, and tailored value propositions to engage senior stakeholders and drive opportunities from initial contact to qualification; • Act as a self-starter with a strong “hunter” mindset, taking full ownership of pipeline generation. Identify opportunities independently, drive early-stage engagement, and maintain momentum with resilience, accountability, and a focus on delivering against growth targets; • Promote our Agentic AI, ML and analytics offerings and help customer to generate value from their data. Identify and recommend how and where Qualco solutions can support clients in delivering high caliber services to their customers and achieve exceptional performance and experience. Helping turn data into insight and ultimately into actionable activities that make a measurable difference; • Manage and develop customer relationships with guidance from senior colleagues and/or manage an account team delivering day-to-day support, including coordination of all commercial aspects, such as invoicing, pricing, etc; • Proactively seek untapped opportunities around the rapidly evolving field of Generative AI and Agentic paradigms that move the needle, potentially disrupting established practices; • Develop and implement plans for complex customer accounts to identify and build relationships with relevant decision makers and influencers that enable effective engagement and resolution of issues. Manage ongoing relationships, ensure their needs are met and act as a thought leader, sharing expertise and challenge client thinking in order to promote value add services; • Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation; • Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs. Establish how and where Qualco Agentic AI, ML and analytical products and solutions can deliver value and promote their use. Present these to the customer with a clear rationale and standard commercial terms to gain the customer's agreement. Emphasize the value brought to the client and drive negotiations to achieve a mutually beneficial outcome; • Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships; • Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues; • Enter accurate customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities and ensure that team members maintain up-to-date customer relationship management data, identifying and resolving issues; • Promote Qualco at industry events and develop a personal network within the sales territory; • Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to these standards; • Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

- Lead the end-to-end delivery of pricing and profitability analytics models for credit card portfolios. - Partner directly with senior business leaders in the Credit Risk, Pricing, and Profitability domains to understand business objectives and translate them into analytical solutions. - Drive client engagement, manage stakeholder expectations, and present insights and recommendations to executive leadership. - Lead and mentor offshore analytics teams, ensuring high-quality deliverables and timely project execution. - Oversee model development, validation, implementation, and continuous improvement while maintaining strong governance and quality standards. - Collaborate with cross-functional teams, including business, product, data engineering, and technology, to deliver scalable analytical solutions.

• Extract, transform, and analyze fleet‑scale manufacturing, testing, deployment, and operational data using advanced SQL (DML). • Understand and translate manufacturing, quality, and reliability concepts into measurable, data‑driven solutions and KPIs. • Perform statistical analysis on manufacturing test data to ensure data integrity, reliability, and readiness for automation and root‑cause analysis. • Continuously provide feedback upstream to improve data quality, coverage, and performance. • Identify and implement opportunities to automate manual workflows using AI and advanced analytics. • Develop AI‑driven recommendation systems for data standards, anomaly detection, intelligent data mapping, and quality insights. • Support the integration of AI and ML services (e.g., Vertex AI, LLMs) into analytics workflows and intelligent applications. • Partner with engineers and product teams to embed AI capabilities into hardware NPI and manufacturing processes. • Design, develop, and maintain interactive dashboards and reports using Looker Studio, Tableau, Power BI, or equivalent tools. • Visualize manufacturing performance, data quality scores, operational metrics, headcount status, and organizational spending. • Prepare executive‑level summaries and presentations that distill complex technical data into clear, actionable insights. • Provide leadership with real‑time, decision‑ready visibility into manufacturing and operational health.

Role Description Join BILL as a Risk Portfolio Management Analyst and help support how the Risk Management division executes at scale. The Risk Portfolio Management and Strategic Programs team sits at the intersection of risk strategy and operational execution, owning the programs, partnerships, and frameworks that enable BILL's risk organization to move quickly and with confidence. In this role, you will support program and vendor management coordination for the Risk organization, assist in building operating frameworks that reduce manual processes through AI tooling and automation, and manage individual project trackers focused on strategic execution. Your work will directly support BILL's ability to protect hundreds of thousands of SMBs who rely on our financial automation platform. Responsibilities - Program & Initiative Management: Own the development and execution of individual strategic portfolio plans, applying statistical and analytical techniques to project data to surface performance patterns and early risk indicators from scoping through completion. - Process Automation & AI Integration: Formulate and maintain operating frameworks that support risk strategic initiatives. Experiment with and deploy automation and AI-assisted tools to reduce manual workflows and improve team efficiency. - Insightful Visualization: Design high-quality, advanced dashboards in Tableau, AWS QuickSight, or other visual tools. Utilize compelling visuals, graphs, and narration techniques tailored to multi-level audiences to drive insights for project sponsors and leadership. - Vendor & ROI Ownership: Manage third-party vendor relationships, including tracking performance metrics, conducting ongoing evaluations, monitoring ROI, and overseeing budget lines to ensure vendors deliver measurable value to risk programs. - Cross-Functional Alignment & Conflict Resolution: Drive alignment across risk initiatives by maintaining project trackers, defining clear timelines, and communicating recommendations to cross-functional stakeholders. - Data-Driven Control Design: Partner closely with risk analysts and data scientists to formulate control strategy recommendations based on data and research. - Governance & Documentation: Oversee governance and audit documentation processes within the Risk division, ensuring programs and vendor/audit items are rigorously tracked, logged, and reported based on performance data. Qualifications - Minimum of 2 years of experience in risk management, portfolio analytics, program management, or a related field within financial services, ecommerce, or fintech. - Demonstrated experience managing medium-scale, cross-functional programs or workstreams with autonomy over deliverables, tracking, and timelines. - Hands-on experience managing third-party vendor relationships, including tracking performance measurement, logging audit requirements, and reviewing ROI. - Strong working knowledge of payment products and risk management principles across credit, fraud, or reputational risk domains. - Ability to distill complex data insights and risk analysis into clear, actionable recommendations and structured presentations for multi-level audiences. Desired Qualifications - Experience evaluating or deploying AI and automation tooling to optimize risk or operations functions. - Proficiency in SQL, Python, or R, with a proven ability to write queries and independently collect data requirements to support portfolio analysis. - Lean Six Sigma Green Belt certification or similar continuous improvement framework experience is highly advantageous. Education - Bachelor’s or Master’s degree in Business Administration, Finance, Computer Science, Economics, Mathematics, or a related field. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.