• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push. • Own first-purchase activation across the first 7 days. • Differentiate renewal sequences by plan tier (1 / 3 / 6 month). • Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason. • Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics. • Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure. • Recover revenue from a base that is currently dormant due to deliverability issues. • Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel. • Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative). • Recover and maintain email domain reputation. • Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC). • Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades). • Implement incremental measurement with holdouts on every flow.

• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push. • Own first-purchase activation across the first 7 days. • Differentiate renewal sequences by plan tier (1 / 3 / 6 month). • Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason. • Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics. • Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure. • Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel. • Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative). • Recover and maintain email domain reputation. • Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC). • Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades). • Implement incremental measurement with holdouts on every flow. We don't want activity reports — we want incremental revenue, attributable and defensible.

Senior Manager, Large Customer Sales (Entertainment) Los Angeles, CA Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We are looking for an experienced Sales Manager to lead a team within the Entertainment vertical of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note, this is one role that is required to be based in person in Los Angeles. Responsibilities: - Leadership & Talent Development - Actively coach, develop and lead a team of Client Partners and Client Account Managers - Manage a high-performing team by recruiting and retaining top talent, while balancing resources efficiently - Keep a pulse on key industry trends and insights and leverage your deep vertical knowledge to further the development of your team - Provide thought leadership and guidance around account planning to your team - Cross-functional Partnerships - Represent the interests of Entertainment internally by promoting sales narratives and initiatives that align with client needs - Collaborate with XFN sales and marketing teams like Enablement, Measurement, Insights, and Creative Strategy to advocate for the needs of your team and their clients and identify creative solutions - Partner with XFN teams like Business Development to elevate the Reddit/Client partnership across all company touch-points, including but not limited to advertising - Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition - Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with strategic plan - Client Relationship Management - Generate revenue growth by expanding partnerships with some of the world's largest brands - Navigate large partnerships that include multiple lines of business, brands, and priorities - Act as an advocate for Reddit and your team by cultivating key C-level client and agency relationships - Business Strategy - Craft and execute a strategy that will enable your team to exceed revenue targets for their book of business - Advise sales leadership and product management regarding market opportunities, sales positioning, use of resources, and strategic planning - Develop a deep understanding of Reddit’s advertising platform to unlock enhancements and revenue potential Required Qualifications: - 10-15+ years experience in digital media sales and/or marketing - 3+ years of people management experience within sales - Expert in digital media with an emphasis on paid social - Genuine passion for mentoring others with a track record of successfully fostering career growth for those on your team - Experience navigating complex organizations and engaging with executive-level Entertainment stakeholders - Experience thinking and acting globally to unlock revenue for Reddit in the US and all major markets - Experience with direct advertiser sales including negotiations and management of strategic partnerships - Excellent communication skills and executive presence - Strong analytical and problem-solving ability - Strategic thinker who can connect the dots between market trends, client needs, and unique platform capabilities to identify lucrative business opportunities - An action-oriented leader who can break down a complex strategy into an actionable plan that will allow your team to execute successfully - Experience with both brand and direct-response marketing objectives - Prior startup or high-growth experience preferred, builders wanted! Benefits: - Comprehensive Health benefits - 401k Matching - Workspace benefits for your home office - Personal & Professional development funds - Family Planning Support - Flexible Vacation (please use them!) & Reddit Global Days Off - 4+ months paid Parental Leave - Paid Volunteer time off #LI-Hybrid Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $195,000 - $273,000 USD

• Act as the primary point of contact for learners from onboarding through course completion • Conduct 1:1 and group learner support sessions across multiple time zones • Guide learners in structuring study plans and managing progress toward completion • Identify and address learning or engagement challenges early, offering practical solutions • Maintain clear and responsive communication via email, chat, and video calls • Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met • Monitor learner performance and engagement using tracking tools and reports • Collect and analyse learner feedback to recommend process improvements • Provide alumni support and foster a sense of community among past participants