• Capture customer requirements and translate them into concrete implementation plans • Build and roll out fonio setups in production: workflows, logic, prompts, guardrails • Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.) • Develop smaller features and glue code to cleanly map customer cases • Debug under production conditions: calls, flows, edge cases, fast fixes • Build reusable templates and deployment playbooks to make setups scalable • Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

• Responsible for the design, implementation, and operational execution of secure development, cloud, and endpoint security practices • Embeds information security controls directly into engineering and IT workflows • Focus on vulnerability management, security baselines, threat modeling, and secure architecture • Leverages AI capabilities, including AWS AI services and Claude to standardize, streamline, and scale security operations • Design and implement secure architecture patterns across applications, CI/CD pipelines, and cloud platforms • Conduct threat modeling and security design reviews for new systems and major changes • Lead vulnerability management across GitHub, AWS Inspector, Microsoft Defender, and CrowdStrike Falcon • Ensure vulnerabilities are triaged, tracked, and remediated within defined SLAs • Design and enforce AWS security baselines including VPCs, security groups, and perimeter controls • Identify and remediate unintended network exposure • Apply AWS AI services and Claude to standardize vulnerability analysis, remediation workflows, and reporting • Ensure AI usage is auditable, explainable, and secure • Develop and maintain security baselines aligned to NIST CSF, SOC 2, and HIPAA where applicable • Produce audit-ready documentation and metrics • Partner with Engineering and IT teams to integrate security into delivery processes • Communicate security risks and remediation status to Information Security leadership

• Define the technical future of release engineering • Shape technical direction for the build, test, and deploy systems • Drive architectural decisions across pipeline design and test infrastructure • Write production code and lead complex initiatives • Rethink testing and delivery infrastructure for new eras

• Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation. • First response for incidents, contribute to problem management and root cause analysis. • Supporting the development team's effort towards reliability, creating a solid reliability culture within the development lifecycle. • Develop troubleshooting documentation for production support resources. • Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks. • Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle. • Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK. • Participate in on-call rotations and continuously improve alert quality and response processes. • Champion a culture of reliability, performance, and continuous improvement across teams.