• Manage contractual agreements, ensuring compliance, and contribute to the advancement of innovative treatments and therapies. • Collaborate with internal stakeholders to review, draft, and negotiate contracts for clinical research projects, ensuring alignment with regulatory requirements and company policies. • Conduct thorough analysis of contract terms, conditions, and obligations to identify risks, opportunities, and areas for improvement. • Provide guidance and support to project teams on contract interpretation, compliance issues, and contractual rights and obligations. • Maintain accurate and organized contract records, tracking key milestones, deliverables, and deadlines. • Assist in the development and implementation of contract management processes, procedures, and best practices to optimize efficiency and mitigate risks.

Role Description We are looking for a Business Analyst to sit at the intersection of pre-sales, solution design, and post-sales delivery planning. This is a highly cross-functional, customer-facing role. You will work directly with prospects and clients to deeply understand their data needs, translate those needs into technically sound and commercially viable solutions, and produce the detailed SOWs, scoping documents, and cost models that make complex Managed Services projects possible. You will collaborate daily across Sales, Solution Engineering, R&D, Product, and Delivery, acting as the connective tissue between what a customer needs and what Bright Data can build and price accurately. Responsibilities - Pre-Sales & Solution Scoping (~40%) - Engage directly with prospects and customers during pre-sales to understand their data collection, enrichment, and insights requirements in depth. - Lead or support discovery sessions — asking the right questions to uncover technical constraints, data freshness needs, volume expectations, output formats, and downstream use cases. - Translate customer requirements into well-architected solution designs that leverage Bright Data's full stack: Scraper Studio, proxies, Web Unlocker, Scraping Browser, AI pipelines, and data delivery options. - Work alongside Sales AEs and Solution Engineers to craft winning proposals — ensuring the technical and commercial narrative is coherent and credible. - Identify ambiguities and risks in customer requirements early, and drive alignment before contracts are signed. - SOW & Pricing (~30%) - Author detailed, precise Statements of Work (SOWs) for complex Managed Services & Insights engagements — covering scope, deliverables, timelines, assumptions, exclusions, and acceptance criteria. - Build cost models and pricing estimates for projects involving data collection at scale, custom scraper development, AI/BI deliverables, and ongoing maintenance. - Develop and refine internal costing frameworks to improve speed and consistency of pricing across the team. - Collaborate with R&D leads and Delivery/Project Managers to validate technical feasibility and effort estimates before committing to customers. - Manage scope change requests and support contract amendments as projects evolve. - Business Research & Post-Sales Analysis (~30%) - Conduct deep business and technical research on customer industries, data sources, and use cases to inform solution design and delivery planning. - Produce structured write-ups, briefing documents, and solution specs for internal teams picking up delivery post-contract. - Support delivery teams during project kickoff to ensure the SOW is fully understood and the solution is set up for success. - Track and analyze project performance data — helping identify where scoping assumptions held up and where they didn't, to improve future estimates. - Stay current on web data, AI/ML, and BI trends to bring informed perspective to both client conversations and internal solution development. Qualifications - 6+ years of experience as a Business Analyst, Solutions Consultant, or similar role in a technology services, data, or SaaS environment. - Proven track record writing complex SOWs and service contracts for technical projects — you know what good scope definition looks like and why it matters. - Strong understanding of web data collection and web scraping — you don't need to write scrapers, but you must be able to speak credibly about how data is collected, what affects cost and complexity, and what can go wrong. - Solid grasp of data analysis, BI, and AI/ML solutions — enough to scope deliverables, ask the right questions, and assess feasibility. - Experience estimating IT project costs — infrastructure, development effort, ongoing maintenance, and third-party tooling. - Excellent customer-facing communication skills — comfortable leading discovery calls, asking probing questions, and presenting solutions to technical and business stakeholders alike. - Outstanding written English — your SOWs, proposals, and research write-ups must be clear, precise, and professional. - Highly organized and self-directed in a fully remote environment. Applicants from the US, Canada, Latin America welcome to apply.

Role Description We are currently seeking a talented and dedicated Dutch Speaking Digital Trust and Safety Analyst to join a dynamic, fast-paced social media team based remotely within Bulgaria. This is an outstanding opportunity for a Dutch-speaking professional who is passionate about creating safer, more trustworthy digital environments across leading social media platforms. In this position, you will play a pivotal role in reviewing, assessing, and acting upon content and behaviour that may violate community standards, platform policies, and digital safety guidelines — helping to safeguard millions of users across the social media landscape. Key Responsibilities - Review and moderate user-generated content on social media platforms in Dutch, ensuring full compliance with established community guidelines and platform policies. - Identify, assess, and take appropriate action on potentially harmful, abusive, or policy-violating content including hate speech, misinformation, graphic material, and fraudulent activity. - Analyse patterns of suspicious or coordinated inauthentic behaviour across social media channels and escalate cases to senior trust and safety specialists where necessary. - Provide accurate, well-documented decisions on content and account reviews, maintaining a high standard of quality and consistency in all assessments. - Collaborate closely with cross-functional teams — including legal, policy, and operations — to ensure platform safety standards are upheld at all times. - Monitor emerging trends, threats, and digital risks within the Dutch-speaking social media community and contribute insights to ongoing policy development. - Handle sensitive and complex user reports with professionalism, empathy, and strict adherence to data privacy regulations and internal protocols. - Participate in regular training sessions and calibration exercises to stay current with evolving trust and safety frameworks, platform updates, and best practices within the social media industry. Qualifications - Native or fluent Dutch language proficiency, both spoken and written, is essential for this role. - Valid EU passport is mandatory. - A strong understanding of social media platforms, digital communication norms, and online community behaviour within Dutch-speaking markets. - Excellent analytical and critical thinking skills, with a meticulous attention to detail when reviewing sensitive content. - Ability to work independently and remotely while managing a high volume of content reviews with accuracy and efficiency. - A resilient, professional mindset with the ability to handle exposure to potentially disturbing or sensitive content in a composed and responsible manner. - Previous experience in trust and safety, content moderation, digital compliance, or a related field within the social media or technology sector is highly advantageous. - Good working knowledge of English to communicate effectively within an international team environment. Benefits - Competitive Monthly Salary reflective of your skills and experience in the trust and safety field. - Fully Paid Training provided by industry experts to set you up for success from day one. - Comprehensive Health Insurance package for your peace of mind. - Fully Paid Relocation Package, including flights, airport transfer, and hotel accommodation — making your move to Bulgaria completely seamless and stress-free. - Monthly Performance Bonus rewarding your dedication, quality of work, and contribution to team success. - A fully remote working arrangement within Bulgaria, offering outstanding flexibility and work-life balance. - A supportive, multicultural, and inclusive team environment within a thriving social media industry setting. - Real opportunities for career growth and professional development within Mercier Consultancy Group's extensive international network. - And Much More...

Title: Business Intelligence Analyst Location: Newark, DE - Newark DE Job Description: Under general direction of the Director of Institutional Research, support new and existing development under the University’s Central Analytic Platform in support of institutional effectiveness. Duties include: serve as liaison between Institutional Research and Data Engineering/Data Science to ensure data and data models align with IR and University reporting needs; assist in developing new and existing live and longitudinal extract data models, verifying accuracy and consistency over time and in the context of evolving reporting requirements; design and develop dashboards for the University community to support data-informed decisions across campus; develop research methods to address requests for information from senior administration, deans, department chairs, faculty, and other stakeholders across campus; support Board of Trustees, Academic Program Review, KPI, CDS, and IPEDS reporting processes; assist in maintaining the University’s Facts & Figures; answer ad hoc requests, prepare institutional responses to internal and external queries related to admissions, enrollment, student outcomes, and faculty and staff recruitment and development; gather business requirements and participate in an agile dashboard development lifecycle; review dashboards for quality assurance/quality control; curate reports and dashboard to ensure data products uphold appropriate levels of confidentiality and privacy commensurate with data set; promote and ensure consistency of data and definitions across multiple data domains and reporting contexts within the University; monitor data integrity tests of underlying systems and platform; prepare and stage ad hoc or manually maintained data for inclusion into the data warehouse; write and maintain documentation on dashboards, models, business rules and presentation standards; maintain an ongoing program of professional development through membership, paper presentations, and active involvement in professional organizations. Requires a Bachelor’s degree in Information Technology, Statistics, Data Science, Economics, or related discipline and 2 years of experience with data governance including collection, verification, analysis, and reporting in higher education using SQL and Tableau. Telecommuters considered.