Role Description We are currently seeking a talented and dedicated Dutch Speaking Digital Trust and Safety Analyst to join a dynamic, fast-paced social media team based remotely within Bulgaria. This is an outstanding opportunity for a Dutch-speaking professional who is passionate about creating safer, more trustworthy digital environments across leading social media platforms. In this position, you will play a pivotal role in reviewing, assessing, and acting upon content and behaviour that may violate community standards, platform policies, and digital safety guidelines — helping to safeguard millions of users across the social media landscape. Key Responsibilities - Review and moderate user-generated content on social media platforms in Dutch, ensuring full compliance with established community guidelines and platform policies. - Identify, assess, and take appropriate action on potentially harmful, abusive, or policy-violating content including hate speech, misinformation, graphic material, and fraudulent activity. - Analyse patterns of suspicious or coordinated inauthentic behaviour across social media channels and escalate cases to senior trust and safety specialists where necessary. - Provide accurate, well-documented decisions on content and account reviews, maintaining a high standard of quality and consistency in all assessments. - Collaborate closely with cross-functional teams — including legal, policy, and operations — to ensure platform safety standards are upheld at all times. - Monitor emerging trends, threats, and digital risks within the Dutch-speaking social media community and contribute insights to ongoing policy development. - Handle sensitive and complex user reports with professionalism, empathy, and strict adherence to data privacy regulations and internal protocols. - Participate in regular training sessions and calibration exercises to stay current with evolving trust and safety frameworks, platform updates, and best practices within the social media industry. Qualifications - Native or fluent Dutch language proficiency, both spoken and written, is essential for this role. - Valid EU passport is mandatory. - A strong understanding of social media platforms, digital communication norms, and online community behaviour within Dutch-speaking markets. - Excellent analytical and critical thinking skills, with a meticulous attention to detail when reviewing sensitive content. - Ability to work independently and remotely while managing a high volume of content reviews with accuracy and efficiency. - A resilient, professional mindset with the ability to handle exposure to potentially disturbing or sensitive content in a composed and responsible manner. - Previous experience in trust and safety, content moderation, digital compliance, or a related field within the social media or technology sector is highly advantageous. - Good working knowledge of English to communicate effectively within an international team environment. Benefits - Competitive Monthly Salary reflective of your skills and experience in the trust and safety field. - Fully Paid Training provided by industry experts to set you up for success from day one. - Comprehensive Health Insurance package for your peace of mind. - Fully Paid Relocation Package, including flights, airport transfer, and hotel accommodation — making your move to Bulgaria completely seamless and stress-free. - Monthly Performance Bonus rewarding your dedication, quality of work, and contribution to team success. - A fully remote working arrangement within Bulgaria, offering outstanding flexibility and work-life balance. - A supportive, multicultural, and inclusive team environment within a thriving social media industry setting. - Real opportunities for career growth and professional development within Mercier Consultancy Group's extensive international network. - And Much More...

Title: Business Intelligence Analyst Location: Newark, DE - Newark DE Job Description: Under general direction of the Director of Institutional Research, support new and existing development under the University’s Central Analytic Platform in support of institutional effectiveness. Duties include: serve as liaison between Institutional Research and Data Engineering/Data Science to ensure data and data models align with IR and University reporting needs; assist in developing new and existing live and longitudinal extract data models, verifying accuracy and consistency over time and in the context of evolving reporting requirements; design and develop dashboards for the University community to support data-informed decisions across campus; develop research methods to address requests for information from senior administration, deans, department chairs, faculty, and other stakeholders across campus; support Board of Trustees, Academic Program Review, KPI, CDS, and IPEDS reporting processes; assist in maintaining the University’s Facts & Figures; answer ad hoc requests, prepare institutional responses to internal and external queries related to admissions, enrollment, student outcomes, and faculty and staff recruitment and development; gather business requirements and participate in an agile dashboard development lifecycle; review dashboards for quality assurance/quality control; curate reports and dashboard to ensure data products uphold appropriate levels of confidentiality and privacy commensurate with data set; promote and ensure consistency of data and definitions across multiple data domains and reporting contexts within the University; monitor data integrity tests of underlying systems and platform; prepare and stage ad hoc or manually maintained data for inclusion into the data warehouse; write and maintain documentation on dashboards, models, business rules and presentation standards; maintain an ongoing program of professional development through membership, paper presentations, and active involvement in professional organizations. Requires a Bachelor’s degree in Information Technology, Statistics, Data Science, Economics, or related discipline and 2 years of experience with data governance including collection, verification, analysis, and reporting in higher education using SQL and Tableau. Telecommuters considered.

Role Description We are seeking an experienced EDI Analyst to support and troubleshoot a complex EDI environment across the company. This person will handle end-to-end monitoring, investigation, and resolution of EDI transaction issues across multiple VANs, customers, and internal systems, with a strong focus on order flow and invoice accuracy. This is a mid-level support role focused on stabilizing a legacy EDI environment while the client moves through a broader multi-year transformation. Responsibilities - Support day-to-day EDI operations across a complex multi-system environment - Troubleshoot inbound and outbound EDI transactions across BizTalk and Cadacus - Investigate issues from VAN to ERP for inbound documents and from ERP back to customer/VAN for outbound documents - Monitor and resolve mapping, translation, data integrity, missing, duplicate, and rejected transaction issues - Run and monitor daily EDI jobs, including invoice generation and transmission - Use SQL to trace transactions, validate data flow, and investigate discrepancies across EDI, ERP, and financial records - Analyze raw EDI files, mappings, segments, elements, and qualifiers to identify root causes - Partner with Customer Service, Sales, Finance, IT, and external vendors to resolve issues - Document recurring issues and support process improvements Supported Transaction Sets - 850 - Purchase Order - 855 - Purchase Order Acknowledgment - 856 - Advance Ship Notice - 810 - Invoice - 940 - Warehouse Shipping Order - 945 - Warehouse Shipping Advice Qualifications - 3+ years of hands-on EDI support/troubleshooting experience - Strong knowledge of ANSI X12 - Experience with BizTalk and/or Cadacus (or similar EDI platforms) - Solid SQL skills - Ability to read and troubleshoot raw EDI files and mappings - Strong understanding of the order-to-cash / PO lifecycle - Strong problem-solving skills and attention to detail - Comfortable in a high-volume, fast-paced support environment Nice to Have - Experience with Syspro ERP - Experience in food, manufacturing, or distribution environments - Experience with multiple VANs such as SPS, TrueCommerce, GXS/OpenText - Warehouse / 3PL EDI experience - Experience with Boomi Additional Notes - Mid-level role; not junior, not architect-level - Focus is on support and stabilization - Training can be provided on ERP specifics - Strong likelihood of extension

Role Description I have an opportunity for an OIC Integration/Extension Analyst - REMOTE and I am looking for a candidate who can join immediately. If you are interested, please reply to me with your updated resume or if you could refer someone, I would really appreciate it. - Provides L2 support (triaging) for OIC Integrations and Extensions incident tickets and ensures compliance to Client's ITSM Incident management process, associated SOPs and Operational Plan. - Participates in and contributes to Problem RCA discussions to identify underlying causes of major impact or recurring incidents, including defining and documenting remediation plans for all OIC integrations and Extensions related issues, documenting problem tasks, and driving these tasks through to completion. - Partner with Technical support vendor to drive effective incident troubleshooting and resolution actions through to service restoration including collaborating with vendor resources in utilizing OIC's monitoring tools and logs to troubleshoot and optimize integrations. - For Major Incidents, ensure adherence to ITSM MIM process and communication protocols and communicate incident status to Functional counterparts, Support vendor contacts and EA Leadership through to service restoration and document Major Incident Report post resolution. - Develop, document and maintain SOPs, Knowledge articles and Operational Plans in OIC Integrations and Extensions and recommend and drive implementation of error handling and recovery mechanisms and recommend automations or enhancements to support tools to maintain robust integrations and drive efficiencies. - Assists the Functional Teams in translating business requirements for minor Service Requests / minor enhancements and Demand Intake in the OIC Integrations and Extensions area into technical requirements for AMS / Technical Vendor delivery, track and manage delivery. - Assists with the QA by testing and validating operability and performance (regression testing) of services in OIC Integrations and Extensions post the implementation of IT changes, patches, Platform releases and / or upgrade to Oracle Cloud components or Application modules impacting Integrations/Extensions. - Ensure compliance with all GRC and InfoSec policies and procedures in OIC Integrations and Extensions, collaborate with GRC on compliance audits and work with EA Ops peers and Leadership to track, own and drive audit findings to closure. - Provide oversight for technical support vendor performance to contracted SLAs including but not limited to ensuring effective assignment group queue management, high quality ticket updates (notes and resolution updates) and consistency in responsiveness of Managed Services Vendor resources. - Ensure Technical Managed Services Vendor delivers SLA dashboards or reports are delivered in line with agreed/contracted timeframes. - Contribute to Business Continuity Plan and participate in Disaster Recovery drills. - Participate in service performance reviews with Technical Managed Services Vendor and drive continuous service improvement plans to eliminate/minimize inefficiencies in support processes through automation opportunities or improvements in working practices. Ensure CSI reports and dashboards are delivered in agreed timeframes. - Create, Update and/or manage Oracle support SR's, provide updates to leadership on critical SR's and escalate to duty manager when required. - Conduct tech spec reviews of bug fixes prior to user acceptance testing. - Conduct Code/quality reviews of integrations in adherence to standards for defects and bug fixes. Qualifications - A Bachelor's degree in Computer Science, Information Systems, or a related field. - Minimum of 3 years of experience providing technical and operational support of Oracle Integration Cloud in an Integrations role in a structured ITIL-based ITSM model. - Minimum of 5 years proven knowledge and hands-on technical expertise with development, testing, deployment and support of integration components & web services (SOAP/REST) using OIC. - Oracle Cloud certification would be preferred. - Minimum of 5 years of proven knowledge of and experience in these areas: - Integration patterns - Visual Builder Cloud Service - Javascript - OIC's pre-built Cloud Adapters - API design, exposure and lifecycle management - Error handling - Monitoring and debugging - Security concepts, including OAuth, SSL and encryption - Knowledge of API governance and how to define policies for access control - Database integration using SQL and database adapters - 5 years of proven technical expertise of mapping inbound and outbound integrations with Cloud ERP, EPM and HCM modules, transactional and master data structures - Ability to research, learn, troubleshoot and support complex system customizations and understand integration points with related applications and products. - Strong analytical, problem solving and decision-making abilities and in-depth experience troubleshooting technical issues through to resolution and service restoration. - Proven experience effectively collaborating on Root Cause Analysis sessions and Remediation Planning and tracking. - Strong written and oral communication skills, team and interpersonal skills and ability to effectively communicate complex technical issues in a clear and unambiguous manner. - A passion for continuous improvement and operational service excellence. - Knowledge and understanding of Service Now for Incident, Change and Demand management. - Excellent verbal and written communication skills and ability to succinctly present complex subject matter, specifically translating technology problems/solutions to business partners. - Strong knowledge of Excel, Word, PowerPoint, Visio. Company Description NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 www.Navtechusa.com E-Verified Company. Contact: Alex K Phone: (224) 348-1340 Email: Alex@navtechusa.com