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Setting the pace.
Senior Manager, Digital Platforms, Content Production
Location
Washington
Posted
6 days ago
Salary
$90.0K - $110K / year
Seniority
Senior
Job Description
Senior Manager, Digital Platforms, Content Production
Heart Rhythm Society
• Administer and support HRS digital content platforms, including Heart Rhythm One and related digital education dissemination channels. • Serve as the primary operational lead for learning management (LMS) production activities including course creation, configuration, testing, publishing, updates, and maintenance of educational offerings. • Coordinate the end-to-end production and publication lifecycle for webinars, podcasts, videos, educational programs, digital libraries, and other content assets. • Coordinate recording sessions with faculty, moderators, and subject matter experts. • Serve as the primary point of contact for Salesforce and LMS-related customer inquiries. • Manage educational content assets throughout their lifecycle. • Manage content publishing workflows, metadata standards, tagging structures, and content governance processes. • Collaborate with Education, Marketing & Communications, Membership, Meetings, and other departments. • Coordinate digital content platform enhancements, testing activities, issue resolution, and release management activities. • Monitor and report on platform usage, engagement metrics, content performance, and user adoption trends.
Job Requirements
- Bachelor’s Degree in Communications, Digital Media, Information Technology, Business Administration, Education, Marketing, or a related field preferred.
- Five or more years of experience managing digital platforms, content operations, online learning programs, community platforms, or related digital experiences.
- Experience coordinating content production workflows and publishing processes across multiple digital channels.
- Demonstrated success managing cross-functional projects involving multiple stakeholders and vendors.
- Experience working within a professional society, association, healthcare, medical education, or nonprofit environment preferred.
- Experience supporting online communities, learning management systems, digital content libraries, or subscription-based digital products preferred.
- Understanding of digital product administration, content management, community platforms, and learning technologies.
- Strong organizational skills with the ability to manage multiple concurrent initiatives, deadlines, and stakeholders.
- Excellent written and verbal communication skills with the ability to work effectively across departments.
- Commitment to delivering exceptional digital experiences that support member engagement and organizational objectives.
- Ability to interpret engagement data, usage metrics, and platform performance information to inform decisions.
- Ability to identify operational challenges and implement practical, scalable solutions.
- Comfortable working within a rapidly evolving digital environment and managing shifting priorities.
- Ability to build productive working relationships and achieve results through coordination and partnership.
Benefits
- N/A
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