• Plan and execute audience development initiatives to grow, engage, and retain defined audiences across digital platforms and channels. • Analyze audience behavior, engagement metrics, and performance data to evaluate effectiveness and identify trends, gaps, and opportunities for improvement. • Apply insights from data and testing to refine targeting, messaging, timing, and channel mix within established guidelines and best practices. • Coordinate audience-facing distribution efforts, including content promotion, channel optimization, and campaign support, to improve reach and engagement. • Contribute to the development and adaptation of audience-related assets, workflows, and documentation to support consistent global execution. • Monitor and report on audience growth and engagement metrics, preparing summaries and recommendations to inform ongoing optimization. • Ensure work is completed in accordance with established policies, procedures, and quality standards. • Partner with cross-functional teams such as Marketing, Content, and Customer-focused functions to align audience strategies with broader engagement and growth objectives. • Perform other duties and responsibilities as required to support business needs.

• You will be managing the relationship with client counterparts (often product owners and business owners) • You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues • Being the knowledge base of how Kraken works and how we deliver Kraken Platform • Triaging incoming requests and communicating client priorities internally. • Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform. • Supporting the engineering team to deliver product features • Challenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have. • This is a hands-on, individual contributor position. The role is European based and your projects could be run from any country, travel is expected as part of this role. • You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing stakeholders through a journey of change. • You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client.

Role Description Werden Sie Teil eines engagierten Netzwerks, das gemeinsam neue Wege geht und Brücken baut. Wir suchen Ihre Expertise als Pressesprecher (m/w/d), um den weiteren Ausbau unserer ehrenamtlichen und professionellen Strukturen mitzugestalten und unsere Mission mit Leidenschaft voranzutreiben. - Gemeinsamer Aufbau eines Presseteams. - Entwicklung und Umsetzung einer Kommunikationsstrategie, um die Ziele und Aktivitäten der Bundesverbraucherhilfe in der Öffentlichkeit zu präsentieren. - Verfassen und Redigieren von Pressemitteilungen, Newslettern, Blogbeiträgen und weiteren Kommunikationsmaterialien. - Aufbau und Pflege von Beziehungen zu Medienvertretern und anderen relevanten Stakeholdern. - Monitoring von Medienberichten und Trends, die für die Arbeit der Bundesverbraucherhilfe relevant sind. - Organisation und Begleitung von Pressekonferenzen und anderen Medienevents. - Beantwortung von Presseanfragen und Vertretung der Bundesverbraucherhilfe in Interviews und Diskussionsrunden. Qualifications - Abgeschlossenes Studium oder Ausbildung in Kommunikationswissenschaften, Journalismus, Public Relations oder einem verwandten Feld von Vorteil. - Erfahrung in der Öffentlichkeitsarbeit oder im Journalismus, idealerweise mit Bezug zum Verbraucherschutz oder ähnlichen Themen. - Ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch. - Fähigkeit, komplexe Sachverhalte verständlich und zielgruppengerecht aufzubereiten. - Hohes Maß an Selbstständigkeit, Organisationsfähigkeit und Flexibilität. - Teamfähigkeit und die Bereitschaft, sich für die Rechte von Verbrauchern einzusetzen. Benefits - Die Möglichkeit, in einer renommierten Organisation mitzuwirken und einen Beitrag zum Verbraucherschutz in Deutschland zu leisten. - Ein dynamisches und motiviertes Team, das sich leidenschaftlich für die Belange von Verbrauchern einsetzt. - Flexible Einsatzzeiten, 100 % Homeoffice und ein hohes Maß an Eigenverantwortung. - Qualifiziertes Tätigkeitszeugnis / Referenzschreiben – mit Beschreibung Ihrer Aufgaben, Verantwortung und Ergebnisse. - Ein Ehrenamt, das Ihnen nicht nur berufliche Perspektiven eröffnet, sondern auch Verantwortung und Anerkennung in einem offiziell im Lobbyregister des Bundestags eingetragenen Verband verleiht – als Teil einer demokratischen Vereinigung. - Perspektive auf eine spätere Festanstellung bei entsprechender Eignung und Bedarf, da bei nachgeordneten Kapitalgesellschaften vorrangig aus dem Kreis der engagierten Ehrenamtlichen besetzt wird.

Role Description The Bid Coordinator plays a key role in supporting the work-winning function by coordinating the preparation, production, and submission of high-quality tender responses across the IES Utilities Group. Working closely with Pre-Construction, Commercial, and Operational teams, the role ensures the timely delivery of compliant, compelling, and competitive bids aligned to client requirements and company strategy. The Bid Coordinator will manage bid documentation, facilitate collaboration across departments, and ensure governance and quality standards are maintained throughout the bid lifecycle. Key Responsibilities will include but are not limited to: - Coordinate the end-to-end bid process, from opportunity qualification through to submission. - Develop and manage bid programmes, ensuring deadlines are met. - Compile, format, and produce high-quality bid documents, ensuring consistency and professionalism. - Support the submission of bids via client portals and other submission platforms. - Liaise with internal stakeholders including Pre-Construction, Commercial, SHEQ, and Operational teams to gather content and technical information. - Facilitate bid kick-off meetings, reviews, and progress updates. - Ensure all contributors are clear on deliverables, timelines, and expectations. - Assist in drafting, editing, and proofing responses to ensure clarity, accuracy, and alignment with client requirements. - Maintain and update bid libraries, case studies, and standard response content. - Ensure submissions are compliant with client instructions and company governance procedures. - Support continuous improvement of bid processes, templates, and documentation. - Maintain version control and document management throughout the bid lifecycle. - Ensure adherence to internal approval processes and sign-off procedures. - Monitor tender portals and framework opportunities where required. - Support the capture of lessons learned and feedback from submitted bids. - Assist in maintaining pipeline and opportunity tracking systems. - Attend site visits as part of tender to collect site visit information. Qualifications - Previous experience in a bid coordination, administration, or support role (preferably within utilities, engineering, or construction sectors). - Strong organisational and project coordination skills with the ability to manage multiple deadlines. - Excellent written and verbal communication skills. - High attention to detail and strong document management capability. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Ability to work collaboratively across multiple teams and functions. - Experience working within utilities or infrastructure sectors. - Familiarity with procurement portals and tender submission systems. - Knowledge of NEC contracts or public/private sector tendering processes. Benefits - Competitive salary - Supportive team environment - Career Progression opportunities - Pension - Holiday allowance (25 days + Bank holidays) - Other benefits - Opportunity for the right candidate to be coached and mentored in moving from bid coordination and expanding the role into estimating subject to showing the right numerical acumen. How to Apply If you believe you have the skills and experience we're looking for, please submit your CV, including a brief covering note outlining your most relevant contract management or account management experience to recruitment@iesutilities.co.uk . We encourage applicants from all backgrounds to apply.