Role Description We are looking for a technical support engineer to join our First Line Support team. The First Line Support Engineer will be the first to assist our customers with their demanding and complex cases. You will be expected to: - Analyze and understand the problem quickly. - Suggest a solution or ask for essential information. - Learn new products and technologies. - Exhibit excellent communication and customer service skills. Essential Duties and Responsibilities: - Provide the first response to customers mainly through the Salesforce support system and occasional phone calls. - Conduct initial analysis and classification of customer cases. - Use various resources (acquired knowledge, knowledge base, product documentation, etc.) to solve cases. - Gather essential information needed for the skill-based teams to further handle the case. - Smart routing – based on the case analysis, route to the correct skill-based team. - Contribute to knowledge sharing (writing articles, including Root Cause Analysis (RCA) for resolved cases). - Proactively seek to exceed customer expectations, leading to high customer satisfaction ratings. Qualifications - Engineers are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance those skills. - English as a spoken/written language, with excellent communication skills. - Excellent problem-solving abilities. - BS degree in Information Technology, Computer Science, or relevant field. - At least 1-2 years of proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. - Familiar with Windows/Linux OS environments. - Ability to think on one’s feet, learn complex products, and discover creative methods to assist customers. - Ability to diagnose and troubleshoot technical issues. - Ability to provide step-by-step technical help, both written and verbal. - Basic knowledge of Networking/Internet Services is an advantage. - Basic knowledge and experience working with authentication protocols is an advantage. - Basic knowledge with IIS, Apache, Certificates, Docker, and MS SQL Server is an advantage. - Familiar with Salesforce is an advantage. Requirements - Ability to work in a team and communicate effectively. - Get stuff done attitude! - Willing to take on challenges anytime. Going above/beyond the call of duty. - Remote work in India. - Satisfactory working in Night Shift (11:00 PM to 7:00 AM). - The candidate will have fixed shifts. Benefits - Details about benefits are not provided.

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help shape the future of regulatory technology at one of the world's largest US investment banks. We are seeking experienced Senior Java Software Engineer for a strategic regulatory transformation programme at one of the world's largest US investment banks. As an independent consultant, you will collaborate within an Agile delivery environment to contribute to the implementation of Fundamental Review of the Trading Book (FRTB) capabilities, supporting scalable, high-performance solutions for market risk and regulatory reporting. Scope of Services: - Design, develop and enhance Java-based solutions supporting FRTB Standardised Approach (SA) and Internal Models Approach (IMA) initiatives. - Integrate new market risk and regulatory data sources while improving platform scalability, resilience and performance. - Contribute to the evolution of distributed platforms capable of supporting significant data volume growth. - Provide specialist consulting services supporting production platforms and operational tooling within Agile delivery environments. - Collaborate with cross-functional client teams to deliver reliable, high-quality software solutions. What We're Looking For - 5+ years of strong commercial experience with advanced Java development, SQL & Python skills. - Experience building high-volume, distributed enterprise systems within complex financial services environments. - Knowledge of FRTB, market risk, Basel III/IV or comparable regulatory capital frameworks. - Experience delivering complex software solutions using Agile methodologies and engineering best practices. Bonus Points For - Experience delivering regulatory reporting or market risk technology platforms within investment banking. - Exposure to cloud-native architectures, distributed computing or performance optimisation. - Experience working with global engineering teams across multiple regions. - Knowledge of financial markets, trading products or risk analytics. - Previous consulting experience delivering technology transformation programmes. We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects. RECRUITMENT PROCESS: - HR interview with the recruiter - Technical interview with Capco Engineering team - Client interview - Feedback and offer #LI-HYBRID

Simulation Researcher/Engineer SF Bay Area, CA • Remote, International • Singapore, SGP Research Remote • Hybrid Full-time THE ROLE We're building a sufficiently faithful, controllable simulation of the world — on top of Luma's generative video and 3D models — as the substrate for training general-purpose robot policies. As a Simulation Researcher/Engineer, you'll help define what that substrate looks like. You will sit at the boundary between generative models and classical physics simulation, and you'll be one of the people who decides where each one earns its keep. WHAT YOU'LL DO - Design simulation environments that are visually rich, physically plausible, and trainable at scale — a hybrid of generative rollouts and physics-engine-based scenes. - Build the evaluation harness that tells us whether our world model is good enough to train robots on (sim-to-real gap, physical consistency, long-horizon coherence). - Develop differentiable and GPU-accelerated simulation pipelines where they unlock new training signal. - Drive the asset, scene, and task generation pipelines — including using Luma's own generative stack to bootstrap diversity. - Collaborate with world-model researchers (upstream) and policy-learning researchers (downstream). MINIMUM QUALIFICATIONS - Strong background in robotics simulation, computer graphics, physics-based modeling, or generative 3D — degree or equivalent practical record. - Fluency in Python and C++; deep familiarity with at least one production physics engine (Isaac Sim/Lab, MuJoCo, Bullet, PhysX, Drake). - Track record of building simulation systems other people actually used. PREFERRED - Research on sim-to-real transfer, domain randomization, differentiable simulation, or neural-rendering-based simulation. - Game engine, CGI, animation, or photogrammetry background. - Publications at top venues (CoRL, RSS, ICRA, NeurIPS, SIGGRAPH). Compensation The base pay range for this role is $250,000 – $450,000 per year.

Role Description The Senior Lead Engineer provides support for solution development and deployment of telecom, professional services, Cyber and IT solutions for Large Systems Integrators, and Public Sector customers. Serve as a technical advisor responsible for architecting and designing solutions that achieve the client’s business needs and goals within the Public Sector Solution Integration team. Main Responsibilities - Provide project leadership and direction for the design, development, delivery, and sustainment of high-fidelity simulation test and verification of products. - Act as a voice SME with experience across voice technologies. - Create high-level requirements and oversee project execution. - Manage cost, schedule, and technical execution of projects for internal and external customers. - Support Lumen Public Sector internal organizations to develop custom solutions and evaluate PRFP and RFP documents. - Validate customer requirements and provide a compliant, competitive solution addressing those requirements. - Directly interface with Government customers, vendors, subcontractors, and internal Lumen cross-functional teams. - Evaluate new and emerging technologies in network, cloud, edge, and security. - Hands-on deployment, testing, and integration of innovative technologies in a lab environment. - Document all lab-tested solutions for future standardization and productization. - Present all Lumen proposed solutions in a professional manner. - Provide support to installation personnel as needed to clarify service expectations. Qualifications - Exceptional knowledge in Managed and Professional Services including (but not limited to) SIEM, EDR/XDR, SD-WAN, Vulnerability Assessment, Security Awareness, Cloud Security, Cloud (Private/Public/Hybrid). - Excellent interpersonal and communication skills (oral, written, and presentation). - Knowledge of various vendor equipment including (but not limited to) Juniper, Cisco, Aruba, Palo-Alto. - Knowledge of telecommunications equipment, operation, procedures, and practices. - Ability to present customer information on project status in various forms such as MS Power Point briefings, MS Project schedules, MS Visio drawings, and MS Excel. - BS in Telecommunications or equivalent work experience (8 years’ experience in telecommunications O&M, installation, and engineering). - Ability to work in a team environment and demonstrate strong problem-solving skills. - Excellent organizational skills with the ability to work on multiple opportunities simultaneously. Preferred Qualifications - Relevant certifications in Cloud, Security, and Network technologies (e.g., AWS Certified Solutions Architect, Azure Solution Architect, CCNP, JNCIP). - US Citizenship required. - Minimal travel may be required. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. - $132,232 - $176,310 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $138,844 - $185,124 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $145,456 - $193,940 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.