Role Description The Georgia Heart Institute Triage Nurses duties include but are not limited to: - Use of telephone etiquette to provide immediate assistance to the caller. - Assess, coordinate and maintain proper function of patient care in a high call volume environment for General Cardiology, Interventional Cardiology, and Electrophysiology across all locations in a remote setting. - Utilize critical thinking and clinical decision-making skills along with approved nursing protocols to determine appropriate level of care needed based on assessment of patient symptoms. - Proficiently document interactions in EMR to communicate and collaborate with all departments within GHI. - Work independently on weekends and holidays to assist callers after normal business hours. - Serve as liaison to relay critical information received to physician and care team. Qualifications - Professional Nurse with Current State License. - Current BLS. - Associates Degree. Requirements - ACLS preferred. - Three (3) years experience as Registered Nurse. - One (1) year Cardiology experience, critical care or ED. Job Specific and Unique Knowledge, Skills and Abilities - Demonstrates knowledge appropriate to care for adult and geriatric cardiac patient populations. - Strong organizational and interpersonal skills. - Excellent written and verbal communication skills. - Ability to work effectively and independently in a remote setting. - Ability to prioritize and multitask in a dynamic work environment. - Strong analytical and problem-solving skills to make sound clinical judgements. - Excellent understanding of medical terminology and the disease process. - Advanced computer skills necessary to operate multiple computer systems in unison to provide the most efficient care (i.e. EPIC, Avaya, Microsoft, Outlook). Essential Tasks and Responsibilities - Triage accordingly. - Answer calls promptly to assess patient symptoms and conditions to determine level of care by utilizing approved protocols. - Document in EMR. - Provide excellent customer service. - Schedule Problem Visits. - Responsible for receiving urgent event monitors reports and assessing patient symptoms at time of event. - Receive critical labs or urgent cardiac testing results and immediately relay to appropriate care team. - Relays approved information for the current treatment plan. - Accountable for retrieving and addressing patient needs obtained from Avaya Message System and EPIC GHI Triage Nurse In Basket. - Utilize physician notes to enter orders relevant to plan of care. - Use the EPIC refill protocol to ensure all parameters are met to fulfill the medication request as appropriate. - Completes all duties as assigned. - Facilitate patient care. - Resource for Mas, CMS, and LPNs. - Maintains awareness of any updates or changes to current policies and procedures affiliated with NGHS/GHI. - Performs other related job duties or functions as requested or assigned according to the needs of the organization. Physical Demands - Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time. - Weight Carried: Up to 20 lbs, Occasionally 0-30% of time. - Vision: Heavy, Constantly 66-100% of time. - Kneeling/Stooping/Bending: Occasionally 0-30% of time. - Standing/Walking: Occasionally 0-30% of time. - Intensity of Work: Frequently 31-65%. - Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding.

Role Description Weekend Triage RN Per diem coverage of our weekend triage calls. Saturday & Sunday 8-5pm typical hours but also we can be flexible with the times on the weekends - half days. Join our team as a Clinical Practice Nurse 1, where you'll work under the direction of our Practice Manager for Primary Care Weekend Access and alongside our dedicated providers to deliver top-notch patient care. Utilizing your expertise in growth and development principles, you'll: - Assess clinical data - Identify patient needs - Foster compassionate relationships with patients, families, and caregivers As part of our family medicine healthcare team, you'll engage in a diverse range of services, from newborn care to various medical subspecialties, collaborating with: - Hospitalist programs - Nursing homes - Behavioral health specialists If you're passionate about delivering high-quality care and making a difference in patients' lives, we invite you to apply and become an integral part of our team. Remote work option available following training and onboarding. Qualifications - Minimum requirements: Associate Degree or Diploma in Nursing from an accredited School of Nursing. - Licensure required: New Hampshire Board of Nursing license - Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers Requirements - Demonstrated ability to effectively and positively interact with a multi-disciplinary staff, patients, and others. Responsibilities - Establishes priorities in organizing daily activities and maintains efficient patient flow. - Triages patient phone calls following established guidelines and prescribed format for identifying patient's health problems or concerns, and providing quality patient care. - Administers prescribed medications. - Provides education to patients in response to identified patient needs. - Documents health information, interventions, and outcomes into the patient electronic medical record. - Delegates patient care activities using the five rights: right task, person, direction, circumstance, and supervision (ensuring the task has been completed satisfactorily and documentation is complete) and providing feedback to delegatee and manager. - Applies principles of purposeful, organized thinking based on the nursing process to make sound clinical judgment and decisions. - Completes practice specific clinical skill competencies on an annual basis. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The Dictionary of Occupational Titles Material Handling Classification is LIGHT. - The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. - While performing the duties of this Job, the employee is regularly required to do repetitive motion, hear, and speak. - The employee is frequently required to bend, do fine motor, reach, sit, stand, and walk. - The employee is occasionally required to climb, kneel, smell, and squat. - Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. - The employee is frequently exposed to bloodborne pathogens, bodily fluids. - The employee is occasionally exposed to airborne pathogens, electrical hazards - shock, toxic or caustic chemicals. - The noise level in the work environment is usually quiet.

Role Description We are seeking a detail-oriented Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our Clinical Quality Assurance. Key Responsibilities - Service Verification: Review completed patient visits to confirm the correct surgeons, specialties, and insurance (including State Insurance) were used and properly documented. - Clinical Accuracy Review: Validate that the services provided match exactly what the client requested—no more, no less—and ensure each service meets policy criteria and medical necessity. - Compliance Assessment: Determine whether the services align with required guidelines, criteria, and documentation standards. - Client Reporting: Compile findings into clear, grammatically accurate reports that explain the clinical reasoning and outcomes. - Client Communication: Provide updates to clients via phone and email, ensuring clarity, professionalism, and timely follow-through. - Time Management: Manage quick-turnaround cases and prioritize workload effectively to meet deadlines. Qualifications - Active RN or LPN license - Excellent attention to detail and critical-thinking skills Requirements - Job Type: Contract to Hire - Location: Charlotte, NC - Pay Range: $24.00 - $29.00/hr Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 6, 2026.

• Provides services as a patient navigator throughout the continuum of care • Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers • Collaborates with physicians and advanced practice providers to ensure quality outcomes • Coordinates efforts for treatment and promotes quality improvement and educational efforts • Compiles data, tracks outcomes, and makes recommendations for process improvement • Provides referrals/support for follow-up care for patients who are uninsured or underinsured • Utilizes the nursing process of assessment, planning, intervention, and evaluation in all patient encounters • Assists medical provider with processing of diagnostic results bringing significant values to the provider’s attention • Exhibits knowledge of tests and procedures and their significance as related to patient care • Recognizes the implementation of dosages, interactions, side effects, adverse effects, routes of administration of drugs as they apply to individual patients • Uses knowledge of medications in instructing patients about medication therapy • Establishes working relationships teaching protocols for patient education, family counseling and general public information • Works in a constant state of alertness and safe manner • Performs other duties as assigned