Role Description This consultant will be responsible for implementing the Customer Salesforce solutions. - Building and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes. - Creating flows, and Apex classes, and automation to support agency needs. - Maintaining technical design documentation, deployment scripts, and configuration guides. - Adhering to data privacy, access controls, and CoE guardrails. - Integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms). - Handling complex logic and integrations to address agency specific use cases (e.g. eligibility, payments). - Writing and maintaining unit tests, performing peer reviews, and supporting UAT. - Participating in CI/CD pipelines and sandbox management. - Working closely with architects, business analysts, project managers, and testers to deliver reusable and scalable components to meet agency requirements. - Assisting with production troubleshooting, enhancements, and maintenance activities post deployment. - Maintaining, enhancing and refactoring solutions as new requirements or compliance mandates emerge. - Providing an integrated CTI solution using HSCC's existing Verizon Virtual Contact Center. Company Description

Role Description We are actively seeking a Salesforce Technical Architect for one of our clients. - Leading the technical vision of Salesforce across global organization - Engaging with 3rd Party providers and Salesforce to ensure best practices are enforced - Designing clean, efficient, robust and reliable solutions that deliver on requirements - Advising on Salesforce centric designs, that are secure, stable and scalable - Strong technical guidance on Salesforce development including APEX, Batch, Integration and Lightning frameworks - Working with a new team to setup and maintain a continuously improving DevOps methods and practices Company Description Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.

Role Description We are actively seeking a Salesforce CPQ Solution Architect for one of our clients. - Lead the development and delivery of Salesforce Technical Architecture solutions that meet client requirements and business objectives. - Develop and maintain strong relationships with clients, acting as a trusted advisor and subject matter expert on Salesforce Technical Architecture solutions. Qualifications - In-depth knowledge of Salesforce Technical Architecture. - Experience in leading the development and delivery of Salesforce Technical Architecture solutions. Company Description Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.

Role Description At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting. As a Technical Architect with Crowe, you will play a key role in assisting leading the Company’s focus implementing both strategic, innovative, and highly technical Salesforce solutions for our clients. You will engage directly with our prospects, customers, and team, while drawing on your skills and experience to assess customer requirements and architecture in order to design creative, secure, high-performance technical solutions across multiple systems that maximize the potential of the Salesforce. Key Responsibilities - Work directly with clients, solution architects, developers and functional consultants to define detailed requirements, design robust solutions that meet business objectives, and present custom solutions to key stakeholders. - Manage technical scope, direction, and client expectations on multiple technical projects simultaneously. - Lead & execute delivery of custom solutions that are uniquely tailored to the business’ need, including leading technical design sessions & writing technical design documents that follow development best practices. - Ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, and 3rd party applications. This includes developing in Apex, Lightning, Visualforce, Java, JavaScript, JSON, CSS, APIs and other technologies as needed. - Direct and manage the team’s developers to accomplish project goals, while providing hands on expert level assistance for technical issues and leadership of best practices. - Interact closely with external systems and infrastructure, while developing integrations between applications and systems. - Assist in sales discovery meetings, solutioning and estimating for the development of SoW’s. Qualifications - 5+ years of Salesforce experience with the last 2+ years as a Technical Architect. - Consulting experience in a client-facing role. - Expert level understanding of the Force.com platform (Sales Cloud, Service Cloud, Experience Cloud, Heroku) with functional knowledge of the entire product suite. - Preference for candidates with experience with Data Cloud and Agentforce. - Experience developing System Architecture Design Documents, Integration Flows, UI mock-ups and wireframes. - Salesforce Developer and Architect Certifications (Application and System Architect strongly preferred) or equivalent experience. - Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, release management, and deployment methodologies. - This position requires a minimum of 20% travel. - Bachelor’s degree. Preferred Qualifications - Experience leading a development team, ensuring best practices in development and integration are adhered to. - Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor. - Willingness to be flexible, get involved in builds/delivery if required, and work to help develop team members and expand their knowledge. - Passion for solving complex business challenges with custom, scalable technology solutions. Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.