Role Description Responsible for overseeing strategic direction of financial clearance operations and ensuring integration with enterprise revenue cycle objectives. Provides leadership to optimize workflows, strengthen compliance, and drive performance outcomes across eligibility, benefits verification, estimates, and authorization functions. Ensures collaboration with cross-functional partners to reduce denials, improve patient experience, and support organizational financial health. Develops process improvements, monitors key metrics, and advances operational excellence. Essential Functions - Oversees financial clearance operations, including eligibility, benefits verification, estimates, and prior authorization activities. - Directs supervisory staff, monitors performance, and ensures consistent coaching and development. - Establishes and enforces compliance with payer requirements, HIPAA, and organizational policies. - Collaborates with revenue cycle, clinical, and scheduling leaders to address complex clearance or authorization issues. - Analyzes key performance indicators, trends, and denial data to inform strategy and resource allocation. - Leads implementation of process improvements and technology enhancements to optimize efficiency and accuracy. - Serves as an escalation point for high-level payer, provider, or patient inquiries. - Guides departmental budgeting, staffing, and resource planning to achieve service-level and financial goals. - Ensures staff training and readiness for changes in payer guidelines, system updates, and clearance protocols. - Mentors and develops leaders within the financial clearance team to strengthen succession planning and promote staff growth. - Performs other duties as assigned. Qualifications - Bachelor’s degree - 6-7 years of experience - An equivalent combination of education and experience may be considered. - All experience must be paid and in the same related field. - Part-time and PRN experience will be prorated based on hours worked per week. - Volunteer work and internships for academic credit are not counted. Requirements - Certifications & Licensures: N/A Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time) - Lifting, pushing, and/or pulling objects over 50lbs: Never - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time) - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time) - Sitting at the computer workstation for extended periods: Intermittent (10% - 50% of the time) - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional (< 10% of the time) - Repetitive motion: Intermittent (10% - 50% of the time) - Working at heights above 4 feet: Never - Working in confined spaces: Never - Risk of injuries from use of equipment on the job: Occasional (< 10% of the time) - Job-related travel: Occasional (< 10% of the time) - Loud noises: Never - Temperature extremes: Never - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time) - Radiation: Never - Burns: Never - Cuts/Punctures: Occasional (< 10% of the time) - Bloodborne/airborne pathogens: Occasional (< 10% of the time) - Recombinant DNA or viral vectors: Never - Combative/violent people: Never - Animal handling (including carcasses): Never Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department - Clearance Shift - Days (United States of America) Time Type - Full time Address - 2201 Lexington Ave - Ashland, Kentucky

Role Description Responsible for managing moderate-complexity patient account activities to optimize reimbursement and reduce accounts receivable. Provides expertise in billing, follow-up, collections, and/or denials resolution to improve financial outcomes. Ensures accuracy of charge, claim, and payment data through reviews and targeted corrections. Recommends workflow improvements, reporting insights, and queue management practices that elevate productivity. Coordinates cross-functional problem solving with coding, clinical, and payer partners to support organizational financial objectives. Essential Functions - Provides expertise in billing, follow-up, collections, and/or denials resolution. Performs timely follow-up on outstanding claims and appeals to meet aging and recovery targets. - Reviews charge, payment, and adjustment activity to identify variances and initiate corrective action. - Reconciles patient balances and payer remittances to ensure accurate application of payments and adjustments. - Communicates professionally with stakeholders regarding estimates, statements, and complex balance questions. - Collaborates with coding, authorization, and utilization review teams to resolve documentation and coverage gaps. - Maintains compliance with HIPAA, FDCPA, and payer contract provisions in all actions. - Performs other duties as assigned. Qualifications - High school diploma or equivalent - 2-3 years of experience in a related field - An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time) - Lifting, pushing, and/or pulling objects over 50lbs: Never - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time) - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time) - Sitting at the computer workstation for extended periods: Intermittent (10% - 50% of the time) - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional (< 10% of the time) - Repetitive motion: Intermittent (10% - 50% of the time) - Working at heights above 4 feet: Never - Working in confined spaces: Never - Risk of injuries from use of equipment on the job: Occasional (< 10% of the time) - Job-related travel: Occasional (< 10% of the time) - Loud noises: Never - Temperature extremes: Never - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time) - Radiation: Never - Burns: Never - Cuts/Punctures: Occasional (< 10% of the time) - Bloodborne/airborne pathogens: Occasional (< 10% of the time) - Recombinant DNA or viral vectors: Never - Combative/violent people: Never - Animal handling (including carcasses): Never Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department Not specified Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky

• Set the strategic direction for KAYAK's global finance systems, ensuring technology investments align with business goals and support a scalable, well-governed architecture. • Serve as the primary authority for our NetSuite ERP ecosystem, standardizing workflows across related tools including Pontus (KAYAK’s internal financial reporting system), BlackLine, and FloQast, and own the multi-year Finance Systems roadmap with a focus on shortening close cycles, reducing reconciliation risk, and improving data integrity. • Oversee governance for NetSuite configurations, customizations, and upgrade cycles, balancing agility with SOX requirements, and define integration architecture so that transaction, billing, and reporting systems exchange clean, reliable data. • Lead the development of KAYAK's finance AI and automation roadmap, identifying high-impact opportunities to reduce manual work — and champion AI-driven solutions across forecasting, variance analysis, close coordination, and workforce planning. • Partner with Data Engineering to build a trusted data foundation before applying AI or machine learning on top of financial data, and maintain an AI use-case registry that governs the full lifecycle of automations from discovery to retirement. • Recruit, develop, and retain a high-performing team of Systems Analysts, Finance Systems Product Managers, and Solution Engineers, building clear career paths and a culture of psychological safety, continuous learning, and constructive feedback. • Translate complex, multi-team finance transformation goals into phased delivery plans with clear milestones, owners, and success criteria, while managing capital and operating budgets and keeping scope changes transparent. • Partner with leaders across Accounting, Tax, Treasury, FP&A, Internal Audit, and Engineering to align systems strategy with enterprise finance priorities, and build data-backed business cases to present technology recommendations to the CFO, CAO, and corporate controllers. • Represent Finance Systems priorities in corporate architecture forums and data governance discussions, and create internal moments for innovation — such as demos, showcases, and automation hackathons — to build a culture of continuous improvement.

• Lead credit approval process for equipment finance transactions • Assess and evaluate credit risk for new and existing equipment finance customers • Develop and maintain credit policies and procedures • Monitor and manage the Equipment Finance portfolio performance • Serve as credit authority for equipment finance deals • Collaborate with business development and sales teams