Title: Claims Specialist - Professional Liability Location: Glastonbury, CT, United States Job ID: 10001008 Job Description: Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Claims Specialist – Professional Liability to join our team! JOB SUMMARY - Investigate, evaluate and settle more complex first and third-party commercial insurance property claims. JOB RESPONSIBILITIES - Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. - Communicates with all relevant parties and documents communication as well as results of investigation. - Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts. - Travel is required to attend customer service calls, mediations, and other legal proceedings. JOB REQUIREMENTS - High School Diploma; Bachelor's degree from a four-year college or university preferred. - 10 plus years related experience and/or training; or equivalent combination of education and experience. • National Range: $95,000.00 - $105,000.00 • Ultimate salary offered will be based on factors such as applicant experience and geographic location. • We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team. • Remote consideration will be given to qualified candidates located outside of the primary geographic region. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives

• Investigate claims and confirm facts of loss. • Evaluate coverage, assess liability and damages, and negotiate claim resolutions. • Identify customer needs and work to meet those needs.

Role Description The Senior Credentialing Specialist oversees and leads the credentialing and privileging processes with a focus on regulatory compliance, quality assurance, and process improvement. This role not only performs credentialing tasks but also: - Develops procedures - Mentors staff - Handles complex or escalated issues - Ensures ongoing compliance with accrediting bodies - Acts as a liaison with leadership - Contributes to audits, policy development, and strategic planning Qualifications - Minimum of 3 years of credentialing or healthcare-related experience - High School diploma or equivalent is preferred Requirements - Proficiency in Microsoft Office Suite and Windows applications - Familiarity with credentialing and terminology - Strong database management skills and understanding of file structures - Excellent verbal and written communication skills - Ability to compose professional documents, including letters and meeting minutes - Strong organizational skills with attention to detail - Ability to handle multiple tasks simultaneously and work independently - Self-motivated, with strong problem-solving skills - Team-oriented with a collaborative focus - Knowledge of state and federal regulations related to hospital credentialing - Knowledge of NCQA standards - Accurate typing skills Benefits Froedtert Health offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: - Paid time off - Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities - Academic Partnership with the Medical College of Wisconsin - Referral bonuses - Retirement plan - 403b - Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics - Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work-life benefits available

• The Investigative Specialist reviews complex and often unique claims to assess their validity and ensure accurate outcomes. • In this role, you will investigate and verify the facts of loss for a range of automobile claims, from basic to advanced scenarios. • Leveraging your auto claims adjusting experience, you will evaluate coverage, determine liability, and assess damages. • You will also take ownership of the claims process by making informed decisions and effectively negotiating settlements. • Every claim presents a new challenge.