Program Area Director, NORC Health Data Lab Location: Chicago, Illinois or Washington, DC Work Arrangement: Hybrid (Minimum of 6 in-office days per month; remote may be considered for exceptional candidates) Full-time JOB SUMMARY: NORC seeks a Director of the NORC Health Data Lab (HDL), to provide leadership for the organization’s use of health care administrative data, large-scale linked data assets, and advanced analysis. The Director will set strategic vision and analytic standards, and establish practices that support high-quality, compliant, and innovative analytic work across NORC’s health care evaluation and implementation portfolio. While housed in the Health Care Evaluation research department, the Director will play a role in projects involving use of health care administrative data across the organization, collaborating closely with departments responsible for program implementation and with statisticians and methodologists from NORC’s Research Science division. The Program Area Director will lead the Health Data Lab to support analytic excellence, workforce development and business development for projects using Medicare, Medicaid, commercial claims, encounter data, and other administrative data for health projects. This role offers the opportunity to shape how one of the nation’s leading research organizations uses health care data to support high-impact federal programs. This includes leading innovation projects, mentoring staff, and positioning NORC for continued leadership in data-intensive evaluation and implementation work. Work Location This is a hybrid role based in either our Chicago Loop or Washington, DC office, with a minimum of six days per month in the office. Remote work status may be considered for outstanding candidates. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Health Care Evaluation Research NORC’s Health Care Evaluation Research (HCE) department conducts large-scale evaluations, advanced analytics, and implementation support for Medicare, Medicaid, and other federal and state health programs. HCE is a national leader in evaluating CMS Innovation Center models, state Medicaid demonstrations, and payment and delivery system reforms. The department integrates health economics, policy analysis, advanced quantitative analytics, and mixed methods to support program design, ongoing monitoring, and formal evaluation for high-impact public-sector clients. RESPONSIBILITIES: - Provide strategic leadership to guide NORC’s approach to using health care administrative data, including claims, enrollment, encounter, provider, and linked datasets used in federal and state health programs. - Lead the NORC Health Data Lab as an internal center of excellence supporting analytic standards, best practices, workforce development, and proposal and business development enablement. - Establish and maintain standards for health care data ingestion, processing, documentation, quality assurance, reproducibility, and analytic workflows across multiple projects. - Provide senior technical leadership to CMS implementation and evaluation projects, including design and oversight of data management approaches, feasibility assessments, and alignment with platform-specific constraints. - Lead and mentor teams responsible for health care administrative data management and analytics on large, multi-year federal contracts. - Oversee development and maintenance of shared analytic resources, including code libraries, analytic templates, reference databases, data dictionaries, and internal technical guidance. - Collaborate with IT, security, and data governance partners to ensure compliant and efficient use of restricted data environments and secure cloud-based analytic platforms. - Collaborate with experts across NORC to co-design and oversee training programs, guidance materials, and communities of practice to support analysts, data scientists, and researchers working with health care administrative data. - Play a senior role in business development, including capture strategy, proposal design, technical narratives, staffing models, and participation in data calls and client discussions. - Partner with Communications and Business Development teams to strengthen NORC’s external positioning related to health care data, analytics, and innovation. - Serve as an advisor to organizational leadership on emerging data, cloud, and AI-enabled capabilities as they relate to health data while maintaining appropriate governance and compliance. REQUIRED SKILLS: - Doctorate or Master’s degree in health services research, economics, public policy, or a related field required. - At least 12 years of progressive experience working with health care administrative data, including senior technical or program leadership responsibility. - Demonstrated experience leading data management and analytic infrastructure for CMS or CMS-sponsored implementation and/or evaluation work. - Proven ability to lead, mentor, and influence multidisciplinary technical teams in complex, matrixed organizational environments. - Strong written and verbal communication skills, including the ability to translate complex concepts for executives, clients, and non-technical audiences. - Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Preferred Qualifications - Demonstrated proficiency with analytic and data management languages used in health care evaluation and implementation work, including SAS, SQL, Python, and R. - Direct experience leading data management aspects of CMS implementation and/or evaluation efforts, including leadership of teams performing these functions. - Firsthand familiarity with CMS and CMS-adjacent data platforms such as the Chronic Conditions Warehouse (CCW), IDR, Model Space, and similar restricted environments. - Experience transitioning health care data resources and analytic workflows to secure cloud-based environments. - Experience designing, delivering, and leading training programs and best-practice development related to health care administrative data and analytics. - Experience applying large language models (LLMs) or other AI-enabled tools to support coding, documentation, or data management tasks, paired with sound judgment related to validation, governance, and appropriate use in federal research settings. - Demonstrated success in federal business development, including proposal leadership and technical strategy development on large, complex procurements. Please include a Resume and Cover Letter when applying. Candidates should be prepared to provide professional references and a writing sample upon request. SALARY AND BENEFITS: The pay range for this position is $180,000 - $205,000. This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to: - Generously subsidized health insurance, effective on the first day of employment - Dental and vision insurance - A defined contribution retirement program, along with a separate voluntary 403(b) retirement program - Group life insurance, long-term and short-term disability insurance - Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate’s placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an independent research organization committed to producing high-quality, objective social science research in the public interest. NORC partners with federal, state, and local governments, foundations, and other organizations to inform critical decisions and improve programs that affect people and communities across the United States. NORC is widely recognized for methodological rigor, nonpartisanship, and its commitment to evidence-based analysis across policy domains including health, education, economics, labor, public safety, and social well-being. WHO WE ARE: For over 85 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: https://www.runpod.io/blog/one-million-developers. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. The Director of Forward Deployed Engineering (FDE) & Technical Support leads two of Runpod's most customer-critical functions. The FDE team sits at the intersection of Solutions Engineering and Forward Deployed Engineering, serving as trusted technical advisors who assess customer environments, architect solutions, and own technical outcomes from pre-sales through deployment. They work hands-on where needed, but their primary role is solution ownership and conduit to Product and Engineering. The Technical Support team delivers fast, expert help across all customer tiers, from self-serve developers to strategic enterprise accounts. This role reports to the COO. Responsibilities: - Lead and scale both the FDE and Technical Support teams, defining engagement models, operating standards, headcount plans, and career development frameworks for each function - Own the FDE engagement lifecycle: technical discovery, environment assessment, solution architecture, PoC validation, and deployment guidance. Engage Sales at the right moments and ensure FDE coverage goes to the customers where it drives the most value - Set the standard for how FDEs operate: trusted advisors first, hands-on contributors where the situation calls for it, working through and alongside Product Engineering rather than as an independent delivery team - Own the field feedback loop by synthesizing patterns from FDE engagements and support escalations into clear, prioritized product input that directly shapes Runpod's roadmap - Run Technical Support across all tiers (Tier 1–3) with defined SLA/SLO frameworks, CSAT and TTR targets, escalation paths, and a developer-first knowledge base that scales self-service and reduces inbound volume - Drive operational discipline across the stack: Zendesk for support operations, HubSpot for customer health, Linear for engineering escalations, and Notion for internal knowledge and FDE documentation - Partner with Sales, Account Management, Product, and Engineering on pre-sales strategy, QBRs, escalations, and roadmap alignment. This role is a cross-functional connector, not a siloed function Requirements: - 10+ years in technical customer-facing roles: solutions engineering, field engineering, or a hybrid FDE function, with at least 4 years leading a team in a high-growth cloud infrastructure, SaaS, or AI/ML company - Deep technical fluency in GPU compute and AI/ML infrastructure; hands-on coding ability (Python, Docker/Kubernetes) is expected. This leader should be able to do the work, not just manage it - Demonstrated experience building or leading a technical engagement function that spans pre- and post-sales, with clear ownership of solution architecture and customer technical outcomes - Proven ability to build and run tiered support organizations: SLA/SLO frameworks, on-call structures, escalation paths, and the tooling and process to operate them at scale - Strong systems-builder instinct, comfortable creating structure where little exists: playbooks, triage frameworks, onboarding programs, and knowledge base architecture - Proficiency with Zendesk, HubSpot, Linear, and Notion; comfort using AI tools (Claude, Gemini, GPT) to accelerate documentation and triage at scale - Exceptional communicator across audiences. Equally at home in a technical architecture discussion with a customer's ML team and translating field observations into product priorities for Engineering leadership - Successful completion of a background check What You'll Receive: - The competitive base pay for this position ranges from 200,000 - $300,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location - Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. - Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents. - Flexible PTO- take the time you need to recharge - Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication - Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. - $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Overview As the Sr Director, Global Media Investment Strategy, you will own and architect the global investment framework that powers SharkNinja's media engine. This is a high-impact leadership role for a financially rigorous, strategically minded leader who can drive enterprise-level investment governance while enabling agile, performance-based decision-making at scale. You will establish the standards, systems, and partnerships that ensure every media dollar is allocated with precision and accountability. Working across enterprise functions and global markets, you will translate investment intelligence into competitive advantage for SharkNinja. Responsibilities Investment Management & Governance - Own and manage the global marketing and media budget, ensuring optimal allocation across enterprise priorities, seasonal initiatives, and core business drivers. - Define and lead a globally consistent investment governance model enabling transparency, accountability, and performance tracking. - Design and implement an agile investment operating model that enables real-time decisioning based on performance signals. - Partner with Finance and Commercial teams to align investment with revenue-driving priorities. Enterprise Partnerships & Agency Management - Lead enterprise-level partnerships including DAAs, JBPs, and strategic platform agreements. - Oversee global agency contracts and negotiations to unlock efficiencies and value-added opportunities. - Standardize tools, processes, and reporting frameworks to enhance investment efficiency and scalability. - Uncover and unlock incremental business value through media partnerships. Innovation & Future Readiness - Stay ahead of media trends and emerging technologies to drive innovation and future-proof media investment. - Pilot new platforms, new first to market opportunities, and ad tech solutions to expand reach and engagement - Lead media transformation initiatives that enhance agility, efficiency, and impact. - Uncover and unlock incremental business value through media partnerships Cross-Functional Leadership - Serve as the primary media investment lead across internal teams including Marketing, Social, Finance, and Commercial - Build a global investment leadership framework, while connecting and integrating the local teams to ensure consistency, accuracy, and market nuance. - Collaborate with in-house and external partners to ensure seamless execution of enterprise investment strategies. Team Leadership & Influence - Lead and mentor a high-performing global media investment team, fostering a culture of collaboration, creativity, and accountability. - Act as a key member of the senior media leadership team, providing expert investment insights to guide strategic decisions. - Present investment strategies and performance updates to executive leadership with clarity and influence. What You'll Bring Qualifications - 12+ years of experience in media investment, financial planning, or marketing operations-ideally in product technology, CPG, or high-growth consumer categories. - Proven track record managing large global budgets and driving ROI improvements. - Experience building agile investment models and dynamic budget frameworks. - Strong financial acumen including forecasting, ROI modeling, and performance measurement. - Expertise in agency management, contract negotiation, and enterprise partnerships. - Experience in multinational, matrixed organizations with a proven ability to drive operational transformation. - Exceptional leadership, communication, and stakeholder management skills. - A passion for innovation, a bias for action, and a track record of driving measurable business growth through media investment. Experience: - Global budget oversight at a Fortune 500 or high-growth brand. - Led investment governance or transformation at scale - e.g., implementing global budgeting systems, consolidating agency relationships, and building JBPs. - Demonstrated success in driving measurable business impact through media investment optimization. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $183,500-$281,400 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice - For candidates based in all regions, please refer to this Candidate Privacy Notice. - For candidates based in China, please refer to this Candidate Privacy Notice. - For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

Role Description The Director of Operations – Psychedelic Medicine provides national leadership for the safe, compliant, and scalable delivery of psychedelic-assisted medical treatments across NuVista’s platform. This role plays a critical part in advancing innovative care models while ensuring regulatory excellence, strong payer relationships, and seamless clinical operations. This role is responsible for: - Medical Operations and Clinical Governance - Regulatory Compliance and Risk Management - Insurance, VAC strategy - Pharmacy and External Partnerships - People Leadership and Program Integration Key Responsibilities - Medical Operations and Clinical Governance: - Oversee the safe and effective administration of psychedelic treatments in medical settings - Develop and maintain clinical policies, procedures, and operational standards - Partner with psychiatry, nursing, and clinic leadership to ensure consistent, high-quality care - Support case management workflows to ensure timely patient access to treatment - Regulatory Compliance and Risk Management: - Maintain compliance with federal and provincial regulations governing psychedelic-assisted treatments across Canada - Ensure controlled substance handling, documentation, reporting, and audit readiness - Lead regulatory reviews and corrective action planning as required - Insurance, VAC Strategy: - Oversee insurance case management and expedited approvals for psychedelic treatments - Identify opportunities to improve approval timelines through streamlined submissions and relationship building - Escalate stalled or complex authorizations to senior leadership - Build and maintain strong relationships with insurers and VAC representatives - Pharmacy and External Partnerships: - Own strategic relationships with compounding and specialty pharmacies - Serve as the primary liaison with pharmacy partners, insurers, and regulators - Support payer pilots, coverage expansion initiatives, and funding opportunities - People Leadership and Program Integration: - Hire, train, and develop Client Care Coordinators, Nurses, and Nurse Practitioners - Establish training standards, role clarity, and competency expectations - Identify opportunities to integrate psychedelic treatments with therapy, psychiatry, and other medical services Qualifications - 7–10+ years of experience in healthcare or medical operations (non-therapy-only environments) - Experience overseeing regulated medical treatments and/or controlled substances - Strong knowledge of Canadian healthcare regulatory requirements - Demonstrated experience working with insurers and public payers, including VAC - Proven leadership experience across nursing, NP, and clinical support teams - Experience operating in a high-growth or evolving clinical environment - Strong judgment, communication, and stakeholder management skills Core Competencies - Leadership: Leads by example, makes sound decisions, and motivates others to achieve goals. - Strategic Thinking: Establishes and communicates vision and applies creativity to solutions. - Decision Making: Makes informed, timely decisions and seeks input when appropriate. - Employee Development: Coaches, mentors, and supports growth and development of team members. - Problem Solving: Analyzes issues thoroughly and develops effective solutions. - Ethics & Integrity: Demonstrates honesty, accountability, and maintains strict confidentiality.