Role Description We are on a mission to create and grow supplement brands that are scalable, relevant, and emotionally resonant — products that become part of people’s daily lives. And we need a Logistics Manager to help us! - Plan and select optimal delivery methods from China to the U.S. based on readiness dates, volume, cost, and timelines. - Oversee consolidation and timely dispatch of shipments from origin warehouses. - Create weekly Amazon FBA shipments and coordinate with suppliers. - Conduct weekly DDP tenders, evaluate offers, and choose the best price/route. - Manage contracts and settlements with freight forwarders, including invoice validation and payment requests. - Review and correct shipping documentation for compliance. - Expand and maintain a reliable base of forwarders and carriers. - Monitor logistics market trends (rates, transit times) and update benchmarks. - Coordinate with U.S. warehouses to ensure proper receiving and stock accuracy. - Handle claims with logistics partners in case of losses or errors. - Maintain accurate in-transit inventory data and related documentation. - Organize sample deliveries, product inspections, and customs clearance at both origin and destination. - Prepare logistics cost analyses and provide reporting to internal stakeholders. Qualifications - 3+ years in international logistics (China–USA routes, ocean FCL/LCL, air, courier). - Experience with Amazon FBA shipments and Seller Central is a strong advantage. - Ability to run logistics tenders, compare DDP rates, and choose optimal routes. - Solid understanding of import/export procedures, customs documentation, and shipping papers. - Confident handling of contracts, cost calculations, invoice checks, and claims. - Skilled in coordinating warehouse receiving, inventory accuracy, and in-transit stock control. - Strong analytical ability for logistics costs, rate monitoring, and reporting. - Proficiency in Excel (pivot tables), Google Sheets, and logistics/ERP tools. - Bachelor’s degree; English at confident Intermediate+. Requirements - Experience in e-commerce or Amazon operations is a plus. - Familiarity with logistics platforms, WMS/ERP, or supply chain software is beneficial. Benefits - Competitive salary, the ability to influence its level based on results. - A fast-paced environment that rewards learning, ownership, and initiative. - 21 days of paid vacation with additional 5 personal days! - Supportive and collaborative team culture that values innovation and reliability. Company Description Concepta is a global brand accelerator with a remote-friendly team of international experts. We focus on building and scaling supplement brands for the U.S. market. Our team operates remotely, reflecting the flexible and dynamic nature of our work. We believe the next generation of consumer brands will be more meaningful, more human, and more connected to people’s values. Our vision is to build those brands. Brands that deliver lasting value, trust, and a better quality of life.

Role Description We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. This is a hands-on leadership role requiring strong operational involvement. The Sales Manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Responsibilities: - CRM & Sales Operations: - Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows. - Enforce strong CRM discipline across the sales team through training, audits, and corrective actions. - Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency. - Team Leadership & Development: - Lead and develop the sales team. - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets. - Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities. - Inbound Lead Management: - Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. - Continuously optimize lead distribution to maximize efficiency, conversion, and team performance. - Call Quality & Communication Standards: - Own call quality and communication standards, with calls as the primary channel for US-based clients. - Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email. - Performance & Analytics: - Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. - Design and execute data-backed initiatives to improve conversion and overall sales performance. - Proactivity & Continuous Improvement: - Proactively identify and solve problems, taking full ownership even with limited resources. - Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact. Qualifications - 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth. - At least 2 years of managerial experience, leading and developing sales teams. - Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance. - Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control. - Experience managing inbound sales, preferably in a B2C or high-volume environment. - Experience leading teams of 5+ Sales Reps. - Strong analytical mindset with the ability to make data-driven decisions. - Experience with call-based sales models. - Fluent English (working with US-based clients). - High level of involvement in day-to-day sales operations. Requirements - Experience scaling inbound sales teams. - Proven success improving conversion rates. - Familiarity with call tracking and call scoring tools. - Background in fast-growing or high-volume sales environments. Benefits - Full-time, remote role (8:30 AM – 5:00 PM EST). - B2B contract. - Fixed salary plus performance-based bonuses. - Real ownership of the sales function in a scaling U.S. business. - Opportunity to work with a professional international team and prestigious U.S. clients.

Role Description The Closing Department Manager is responsible for leading the end-to-end mortgage closing function, ensuring loans are closed accurately, efficiently, and in compliance with legal and regulatory requirements. - Oversees closing operations, manages internal teams and external title and settlement partners. - Provides guidance on complex legal and title matters. - Collaborates closely with Underwriting, Credit, Processing, and Funding to drive operational excellence, mitigate risk, and support timely loan funding. What Success Looks Like - Standardize closing procedures, legal checklists, and document standards to ensure compliant, error-free loan closings. - Improve Clear-to-Close turnaround times by streamlining legal and documentation workflows. - Strengthen quality control processes to reduce post-closing defects and mitigate legal risk. - Build strong partnerships with closing attorneys, title companies, and settlement agents to improve service levels and operational efficiency. - Serve as the legal and operational expert on complex transactions, supporting sound deal structuring and timely loan funding. What You'll Be Doing (Key Responsibilities) - Lead the Closing Team – Manage and develop closing staff while ensuring timely, accurate, and compliant loan closings. - Oversee End-to-End Closings – Direct the closing process from Clear-to-Close (CTC) through funding, ensuring all legal, title, and funding conditions are satisfied. - Provide Legal Oversight – Review and approve loan documents, title commitments, settlement statements, and legal exceptions to protect the company's collateral position. - Manage Attorney & Title Relationships – Oversee closing attorneys, title companies, settlement agents, and escrow partners, establishing performance expectations and service levels. - Resolve Complex Closing Issues – Serve as the primary escalation point for title defects, lien priority, vesting issues, legal disputes, and state-specific closing requirements. - Ensure Regulatory Compliance – Maintain compliance with federal and state lending regulations, investor requirements, and company policies throughout the closing process. - Partner with Cross-Functional Teams – Collaborate with Underwriting, Credit, Processing, Valuations, and Funding to resolve issues quickly and keep loans on schedule. - Drive Process Improvement – Develop SOPs, implement quality controls, and streamline workflows to reduce closing cycle times and post-closing defects. - Monitor Operational Performance – Track KPIs such as clear-to-close turnaround, closing cycle time, funding accuracy, defect rates, and attorney/title vendor performance. - Support Complex Deal Structuring – Advise leadership on legal risks, document requirements, and transaction structures for complex or exception-based loans. Qualifications - Bachelor's or Associate's degree. - 10+ years of progressive experience in mortgage closing operations, title, escrow, or lending. Requirements - Extensive experience reviewing mortgage loan documentation, title matters, and legal closing requirements. - Proven leadership experience managing closing teams, workflows, and third-party partners, including title companies, settlement agents, and closing attorneys. - Strong knowledge of mortgage closing documentation, title review, lien perfection, and regulatory compliance, including TRID, RESPA, and TILA. - Experience resolving complex closing, title, funding, and legal issues while ensuring timely and compliant loan closings. - Stable, reliable internet connection. - Professional and dedicated remote working setup. Key Soft Skills - Leadership & Decision Making – Leads the closing team with confidence, makes timely legal and operational decisions, and drives accountability. - Attention to Detail – Meticulously reviews legal documents, title matters, and closing packages to ensure accuracy and protect lien position. - Communication & Negotiation – Clearly communicates with borrowers, attorneys, title companies, and internal stakeholders while effectively resolving conflicts and negotiating solutions. - Problem Solving – Quickly identifies and resolves complex legal, title, funding, and closing issues to keep transactions on schedule. - Organization & Prioritization – Effectively manages a high-volume closing pipeline, balancing competing priorities while consistently meeting deadlines and maintaining compliance. Specific Technical Skills Needed - Mortgage Closing & Legal Expertise – Extensive knowledge of residential mortgage closings, loan documentation, title, escrow, and funding processes, preferably within the Non-QM or private lending sector. - Real Estate & Lending Law – Strong understanding of mortgage law, lien perfection, title defects, vesting, UCC filings, state-specific closing requirements, and regulatory compliance (TRID, RESPA, TILA, etc.). - Loan Documentation Review – Expertise reviewing and approving promissory notes, mortgages/deeds of trust, guaranties, settlement statements, payoff letters, and closing instructions. - Title & Settlement Management – Ability to interpret title commitments, resolve title objections, coordinate with title companies and closing attorneys, and ensure first-lien perfection. - Loan Origination & Closing Systems – Proficiency with Loan Origination Systems (e.g., Encompass), document preparation platforms, e-signature tools, and Microsoft Excel. - Risk & Quality Control – Experience implementing legal quality controls, managing closing exceptions, minimizing post-closing defects, and ensuring investor and regulatory compliance. Benefits - 💰 USD compensation. - 🏖️ Paid Time Off (PTO). - 🌍 Fully remote — work from wherever you do your best work! Ready to Apply? If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply.

Role Description The Valuations Manager is responsible for leading the end-to-end collateral valuation function, ensuring accurate, timely, and compliant property valuations that support sound lending decisions. - Lead the Valuations Team – Manage, coach, and develop valuation analysts while balancing workloads and ensuring service level expectations are met. - Oversee the Valuation Process – Direct the end-to-end collateral valuation process, including appraisal ordering, IVDs, BPOs, inspections, reviews, and final value determinations. - Ensure Quality & Compliance – Maintain adherence to company policies, investor guidelines, USPAP, and regulatory requirements through robust quality control procedures. - Manage Vendor Relationships – Oversee appraisers, appraisal management companies (AMCs), BPO providers, inspectors, and other valuation vendors, including performance, pricing, and SLAs. - Resolve Complex Collateral Issues – Review challenging valuation scenarios, appraisal disputes, reconsiderations of value (ROVs), rural and unique properties, and other escalated cases. - Partner with Cross-Functional Teams – Collaborate with Underwriting, Processing, Title, Closing, and Sales to resolve collateral-related issues and keep loans moving efficiently. - Monitor Performance Metrics – Track and report on KPIs such as turnaround times, revision rates, vendor performance, valuation costs, and quality metrics. - Drive Process Improvement – Identify operational bottlenecks and implement workflow improvements, automation, and standard operating procedures to increase efficiency and consistency. - Support Credit Decisioning – Provide collateral expertise and valuation guidance to Underwriting on loan structuring, LTV calculations, and collateral risk assessment. - Maintain Policies & Training – Develop valuation procedures, maintain documentation, and train staff on best practices, systems, and evolving valuation standards. Qualifications - Bachelor's or Associate's degree. - 10+ years of progressive valuations experience. Requirements - 10+ years of experience in residential and/or commercial real estate valuation, preferably within private lending, Non-QM, mortgage banking, or financial services. - Proven leadership experience managing valuation operations, teams, and third-party vendors (e.g., appraisers, AMCs, BPO providers, inspectors). - Strong expertise in property valuation methodologies, including appraisal reviews, BPOs, AVMs/IVDs, collateral risk assessment, and complex valuation scenarios. - Solid understanding of USPAP, FIRREA, investor collateral guidelines, and mortgage lending practices. - Experience driving process improvements, quality control, KPI reporting, and cross-functional collaboration with Underwriting, Processing, Title, and Closing. - Stable, reliable internet connection. - Professional and dedicated remote working setup. Preferred Background / Industry Experience - Valuation & Lending Experience – 7+ years of residential and/or commercial real estate valuation experience within private lending, Non-QM, mortgage banking, or financial services, including leadership experience. - Collateral & Vendor Management – Expertise in appraisal reviews, BPOs, AVMs/IVDs, inspections, collateral risk assessment, and managing appraisers, AMCs, and other valuation vendors. - Operational & Regulatory Knowledge – Strong understanding of USPAP, investor collateral guidelines, mortgage lending practices, and cross-functional collaboration with Underwriting, Processing, Title, and Closing. Key Soft Skills - Attention to Detail – Ensures accuracy and consistency in valuations, reviews, and supporting documentation. - Decision Making – Makes timely, well-reasoned decisions on complex collateral issues while balancing risk and business objectives. - Communication – Clearly communicates valuation findings, risk assessments, and recommendations to Underwriting, Sales, and executive leadership. - Collaboration – Works effectively with Underwriting, Processing, Title, Closing, and external vendors to resolve issues and keep loans moving. Specific Technical Skills Needed - Real Estate Valuation Expertise – Strong knowledge of residential and commercial valuation methodologies, including appraisal review, BPOs, AVMs/IVDs, desktop valuations, and collateral risk assessment. - Appraisal & Regulatory Knowledge – Working knowledge of USPAP, FIRREA, investor collateral guidelines, and mortgage lending regulations governing property valuations. - Collateral Analysis – Ability to evaluate appraisals, comparable sales, market trends, legal descriptions, zoning, highest and best use, and title-related issues that impact collateral value. - Valuation Technology – Proficiency with industry valuation platforms such as CoStar, appraisal management systems (AMS), Loan Origination Systems (LOS), GIS/mapping tools, and advanced Microsoft Excel for valuation analysis and reporting. - Vendor & Quality Management – Experience managing appraisers, AMCs, BPO providers, and inspectors while monitoring quality, turnaround times, SLAs, and vendor performance. - Process Improvement & Analytics – Ability to develop SOPs, monitor KPIs, and leverage data to improve valuation quality, operational efficiency, and decision-making. Benefits - 💰 USD compensation. - 🏖️ Paid Time Off (PTO). - 🌍 Fully remote — work from wherever you do your best work! Ready to Apply? If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply.