Cube Asia logo
Cube Asia

e-commerce market intelligence for Southeast Asia

Key Account Analyst, E-commerce Market Insights

Location

Philippines

Posted

2 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Key Account Analyst, E-commerce Market Insights

Cube Asia

• Take charge as Cube’s main contact point for our client stakeholders, fielding incoming inquiries and communicating proactively about deliveries, new features, and other relevant topics • Act as the champion of the client internally, ensuring that deadlines are met, and that Cube delivers the best possible service to all client stakeholders • Develop expertise in the reports and deliverables Cube provides to the client, as well as Cube’s wider e-commerce market data and insights capabilities, in order to best support the client • Continuously collect new requests and needs from client stakeholders and communicate to internal product development and data teams as the ‘voice of the client’

Job Requirements

  • Demonstrated client service and/or account management experience, ideally from a market research or business strategy context
  • 2-4 years of professional working experience overall, with at least 1-2 years specifically in client service/or account management
  • Excellent written and spoken English skills are a requirement; you will primarily be interacting with clients outside Thailand
  • Strong quantitative skills and high confidence in working with numbers and data are a requirement; Cube’s insights are powered by large-volume quantitative data sets, which you will need to gain confidence in analyzing
  • Curiosity and drive to define and continuously improve your ways of working and processes; you will play a key role in defining how Cube excels in Account Management
  • Experience in e-commerce is not a requirement but a big plus

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