We are seeking a polished and customer-focused Luxury Travel Consultant to support high-end travel planning and deliver exceptional client experiences. This fully remote role centers on assisting clients with curated vacations, premium accommodations, and personalized itinerary coordination. This position is ideal for individuals who value attention to detail, professionalism, and elevated service standards. Structured onboarding and ongoing training are provided. Consult with clients to understand travel preferences and experience expectations Research and coordinate luxury resorts, premium cruise lines, and customized vacation packages Manage the reservation and confirmation process with precision Communicate professionally regarding itinerary details, travel requirements, and updates Maintain accurate client records and documentation Provide proactive follow-up and service support before and after travel

In this role, you will serve as the primary point of contact for corporate tax clients, guiding them to maximize the value of their solutions and achieve measurable business outcomes. You will build strong relationships, deliver tailored education, and monitor customer health while collaborating with internal teams to address challenges and identify growth opportunities. This position requires a strategic thinker with strong business acumen, excellent communication skills, and the ability to manage multiple priorities in a dynamic, fast-paced environment. You will leverage technology platforms to track customer engagement, forecast opportunities, and provide actionable insights that enhance retention and satisfaction. The role offers the opportunity to impact client success, drive strategic initiatives, and contribute to a high-performing customer-focused culture. Partner with corporate tax clients to define success metrics and track progress toward business outcomes. Deliver educational programs and best practices throughout the customer lifecycle to enhance adoption and utilization. Monitor customer health using usage data and analytics, escalating critical concerns when necessary. Identify and activate opportunities for commercial growth in collaboration with the sales and advisory teams. Build and maintain Customer Success Plans, ensuring alignment with strategic objectives and retention goals. Leverage CRM and customer success tools (e.g., Gainsight, Salesforce) to manage client information, track engagement, and report on forecasts. Represent the Customer Success function in cross-functional meetings, sharing insights and recommendations to improve client experience.

This role involves providing one-on-one support in clients’ homes and communities to help individuals with intellectual and developmental disabilities (I/DD) live safely, independently, and with dignity. Support behavioral, social, and vocational skill development Assist with recreational and community activities Follow treatment plans and document progress Provide companionship and respite care Submit documentation and payroll on time Participate in ongoing training Assist with personal care needs as required Work independently in home and community settings

This role involves providing expert Salesforce support for a growing SaaS platform, helping small business clients optimize their CRM systems and achieve operational efficiency. Troubleshoot and resolve Salesforce technical issues for clients, ensuring timely and accurate responses. Configure and maintain Salesforce features, including workflow, process builder, flows, approval processes, record types, dashboards, and reports. Respond to tickets, calls, chats, and emails, prioritizing requests and managing multiple tasks simultaneously. Document case details and resolutions thoroughly to enable knowledge sharing and team efficiency. Maintain and contribute to a customer knowledge base with clear, actionable guidance. Collaborate with team members to develop creative solutions and workarounds for complex problems. Support cross-functional teams by providing technical expertise and insights into system improvements.