This role involves managing the daily operational activities that support U.S. dental school accounts, focusing on driving sales and profitability objectives in alignment with the strategic plan of dental schools. Ensure successful onboarding of dental school customers alongside the Implementation team. Assist the Sr. Operations Manager with pricing management and contract linkage. Collaborate with Sr. Operations Manager on opportunities regarding dental school kits and patient packs. Utilize internal systems to analyze sales growth and provide actionable recommendations. Prepare data analyses and reports for monthly business reviews. Participate in business reviews to ensure sales plans are current. Support the implementation of third-party platforms to streamline buying processes. Act as liaison to the Credit team for school receivables and pricing discrepancies. Manage and support operations for dental school accounts in collaboration with sales teams. Participate in special projects as directed by Sr. Operations Manager.

The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website. Performs follow-up with market locations to research and resolve payer enrollment issues Performs follow-up with Centers for Medicare & Medicaid Services (CMS), and other payer via phone, email or website to resolve any Payer Enrollment issues Manages the completion and submission of CMS Medicare, State Medicaid and any other third-party payer applications Performs tracking and follow-up to ensure provider numbers are established and linked to the appropriate client group entity and proper software systems Maintains documentation and reporting regarding payer enrollments in process Retains records related to completed CMS applications Establishes close working relationships with Clients, Operations, and Revenue Cycle Management team Proactively obtains, tracks, and manages all payer revalidation dates for all assigned groups/providers as well as complete, submit, and track the required applications to maintain active enrollment and prevent deactivation Maintains provider demographics in all applicable enrollment systems Adds providers to all applicable systems and maintains information to ensure claims are held/released based on status of enrollment Performs special projects and other duties as assigned

This role involves managing the daily operational activities that support U.S. dental school accounts. Drive sales and profitability objectives in alignment with the strategic plan of dental schools Ensure operational excellence while maintaining a high level of customer satisfaction Work closely with the Sr. Operations Manager on onboarding processes, contract management, and pricing strategies Contribute to the financial performance and overall health of partner's dental school accounts Accountabilities Ensure successful onboarding of dental school customers alongside the Implementation team Assist the Sr. Operations Manager with pricing management and contract linkage Collaborate with Sr. Operations Manager on opportunities regarding dental school kits and patient packs Utilize internal systems to analyze sales growth and provide actionable recommendations Prepare data analyses and reports for monthly business reviews Participate in business reviews to ensure sales plans are current Support the implementation of third-party platforms to streamline buying processes Act as liaison to the Credit team for school receivables and pricing discrepancies Manage and support operations for dental school accounts in collaboration with sales teams Participate in special projects as directed by Sr. Operations Manager

SweetRush is looking for a Strategic Learning Consultant to help us win a large-scale training program for a well-known pharmaceutical company, and eventually help us build a learning team. This will be a freelance opportunity, and you will be working from home, except for a few times a year when you’d meet directly with our client. The hours will ebb and flow. Embody and represent SweetRush’s values of partnership, fairness, creativity, and customer service Develop and maintain strong relationships with clients Participate in pitch presentations (virtual and onsite with clients), and represent the voice of instructional design Participate in or lead scoping meetings with clients to ascertain their needs, asking appropriate questions, gathering information, and documenting their responses Provide real-time recommendations and consulting to engage clients, fuel discussions, and build trust and rapport Participate in brainstorming unique, innovative solutions that meet the client's business objectives Estimate work efforts using sophisticated SweetRush-developed calculators Design and propose a recommended solution strategy, including storyboards, mock-ups, project plans, and boilerplate content Consult on appropriate resource assignments based on project and client needs Introduce project team to the client, business objectives, and proposed solutions Collaborate in key moments of project production as determined during scoping and as needed Participate in brainstorming with the project team on the detailed design