Zurich, also known as Zurich Insurance and Zurich Insurance Group, is a leading provider of multi-line insurance products for customers around the world. Since
Business Analyst
Location
Switzerland
Posted
8 days ago
Salary
0
Seniority
Senior
Job Description
Business Analyst
Zurich Insurance Group
• Facilitate workshops with clients to analyze, design, and optimize business processes aligned with INSIS capabilities. • Gather, analyze, document, and prioritize business and functional requirements. • Configure and support solutions within INSIS PAS and/or BLC. • Design functional solutions that align business requirements with system capabilities. • Create functional specifications, process flows, business rules, user stories, and SIPOC diagrams. • Support product configuration, policy administration processes, and billing processes within INSIS. • Collaborate with technical teams to define integration requirements and support interface validation activities. • Conduct product demonstrations and training sessions for business users and stakeholders. • Participate in solution design sessions and proof-of-concept initiatives. • Support SIT, UAT, regression testing, and defect resolution activities. • Assist clients in understanding and adopting INSIS business processes and functionality. • Work closely with cross-functional teams to deliver complex insurance transformation initiatives.
Job Requirements
- Proven experience as a Business Analyst within the insurance industry.
- Strong understanding of requirements gathering, business process analysis, process mapping, and functional design.
- Hands-on experience with INSIS PAS and/or INSIS BLC.
- Experience configuring insurance products, workflows, business rules, policy transactions, and business processes within INSIS.
- Experience participating in end-to-end INSIS implementations, system enhancements, or transformation programs.
- Strong knowledge of policy lifecycle processes including quotation, underwriting, issuance, endorsements, renewals, cancellations, reinstatements, billing, and collections.
- Experience supporting functional testing activities including SIT, UAT, test case creation, and defect management.
- Experience working with integrations, APIs, web services, and interface validation.
- Experience working in Agile environments, including backlog management, sprint planning, and requirements refinement.
- Experience within Commercial Insurance (Property & Casualty).
- Strong knowledge of Commercial Lines business processes and policy administration.
- Experience working with P&C products such as Property, Liability, Commercial Auto, Marine, Engineering, Financial Lines, Workers Compensation, or Specialty Lines.
- Ability to translate complex business requirements into functional solutions and system configurations.
- Strong stakeholder management, communication, and facilitation skills.
- Experience collaborating directly with business users, implementation partners, and development teams.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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