TEKsystems logo
TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Client Support Specialist

Location

United States

Posted

4 days ago

Salary

$26 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Client Support Specialist

TEKsystems

Role Description We are hiring a remote Client Support Specialist to support hospital clients with account inquiries, reconciliation issues, reporting, and ongoing client follow-up. This is a great fit for someone who has experience managing a book of business, client portfolio, assigned accounts, or ongoing customer/client relationships in a support, billing, banking, healthcare, finance, or operations environment. This is not a sales role — the focus is on client support, account resolution, reporting, Excel, reconciliation, and relationship management. - Support assigned hospital clients with account-related questions and requests - Research and resolve account discrepancies and reconciliation issues - Generate and analyze reports using Excel and internal systems - Maintain accurate documentation and follow-up on open client items - Participate in client calls to review account issues and next steps - Identify data integrity issues and partner with IT/internal teams for resolution - Build strong, professional client relationships through timely communication and follow-through Qualifications - Experience managing client accounts, assigned customers, a book of business, or account queues - Strong Excel skills and comfort working with reports/data - Customer support, account management, billing, banking, healthcare, or financial services experience - Strong attention to detail, communication, organization, and follow-up skills - Ability to work independently in a remote environment Requirements - Reliable home workspace with no distractions - Ethernet connection required - Internet speed test required: 100+ download / 35+ upload - Equipment provided Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract to Hire position based out of Dallas, TX. The pay range for this position is $26.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

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