Hours for this position: 12:00p - 8:30p EST, Monday - Friday At Cox Automotive we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. The Customer Care Specialist I (CCSI) serves as the backbone to our customer success. This individual is enthusiastic about the customer experience and has a passion to go above and beyond to drive our mission to revolutionize the Peer to Peer, pre-owned car sales market. This person enjoys a fast paced, high volume customer care experience workplace and thrives in an autonomous environment! What You'll Do: The primary function of this role is to oversee day-to-day customer inquiries via chat, email and phone. You can expect to take 40+ calls a day on average ranging from buyer inquiries on a vehicle listed, to assisting sellers with their listings and providing top-tier account management for active transactions. Listing Reviews. It's imperative that our listings are regularly monitored and meet strict criteria for safety and title requirements. The CCSI will garner strong familiarity with titling processes and requirements by varying states. Account Management. CCSIs will serve as account managers for active deals; from reaching out to the appropriate parties, assisting with buyer payments, any required documents from both parties, managing expectations and providing assistance with any next steps. You will also learn how to process temporary registration in varying states. Qualifications: Minimum: - High School Diploma/GED - Generally, less than 2 years of experience Preferred: - You are comfortable on phones, live chat, with a high aptitude for technology. - Operational Support experience, ideally in a tech driven environment - Strong familiarity with G Suite, calendar, sheets, docs, drive, meets. - CRM experience - Strong computer proficiency ideally with Mac O/S - High familiarity with car brands / models a plus - Great multi-tasker with strong follow through - Conversational Spanish language abilities are a plus USD 16.59 - 24.86 per hour Compensation: Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 07/04/2026 EOE, including disability/vets

Role Description At Farber, our clients are our number one priority and as a Client Service Representative, you will have the opportunity to make a difference as the first point of contact for clients. In this remote role, you will: - Empathetically screen and understand a potential client's situation and assess if Farber's services will fit their needs. - Recommend appropriate services for the client and book appointments for them to meet with one of our advisors (internally known as Debt Solutions Manager). - Schedule appointments for the client using a booking system. - Efficiently respond to current clients' inquiries relating to the status of their file. - Appropriately document every contact in our information systems. - Perform administration tasks as assigned such as rescheduling appointments, creating and completing follow-up tasks, handling emails in the team's inboxes, etc. - Communicate via phone, email, webchat and SMS to potential clients. - Achieve team targets. - Develop, maintain and apply the learned knowledge of our specialized industry. - Other duties as assigned. Qualifications - College diploma - 3 years of prior customer service experience - Call center experience is an asset - Experience working in the financial industry is an asset - Excellent verbal and written communication skills; excellent spelling and grammar skills - Natural ability to recognize and speak to the client's emotional state - Excellent listening skills - Ability to build and manage relationships - Detail oriented, organized, and effective time management skills - Ability to multitask and successfully operate in a fast paced and team environment - Committed and a team player - Highly motivated with a strong sense of accountability for their work - Ability to work independently with integrity, honesty and ownership - Experience working remotely is an asset - Experience with MS Office (Outlook, Excel, Word, Teams) and able to learn new software and applications quickly - Strong typing skills Benefits - Remote work model - Vacation and wellness days - Extended health and dental coverage, plus virtual doctor services - Employee Assistance Program and mental health resources - Company-matching retirement savings plan - Financial support for professional development - Annual company events - Exclusive access to perks and discounts

Role Description Our company is growing our remote team, and in this role, you will be responsible for the facilitation of reservations and related arrangements such as lodging, activities, transportation, and event-related services for clients. This role is an ideal fit for candidates who can multitask, are organized, communicate clearly and effectively, and are comfortable working independently in a remote setting while staying connected with a collaborative team. - Support clients by organizing and coordinating customized service arrangements - Research and review available options to match client needs and preferences - Secure and verify reservations to ensure details are accurate - Maintain professional communication through phone and email - Assist with schedule updates, adjustments, and general service inquiries - Keep client information and documentation organized and up to date - Participate in trainings Qualifications - Authorized to work in the United States, United Kingdom, Mexico, Australia, Latin America, or Spain - Must be a minimum of 18 years of age - Strong written and verbal communication skills in the English language - Reliable internet access and smartphone (computer is also highly recommended) Benefits - Fully remote setting - Flexible schedule - Ongoing training and learning resources - Supportive and collaborative team culture Company Description

• Process vendor invoices, ensuring accuracy and proper matching to purchase orders and receiving documents • Prepare and issue payments in accordance with established policies and timelines • Perform billing, payment, and collections activities as assigned • Reconcile accounts and investigate discrepancies in a timely manner • Reconcile daily cash receipts and deposits, with supporting documentation • Assist with bank reconciliations and resolve discrepancies • Monitor and escalate discrepancies as appropriate • Prepare and enter journal entries and assist with month‑end closing procedures • Maintain accurate and organized financial records • Assist with account reconciliations, variance research, and audit requests • Assist with payroll process as assigned based on client needs • Prepare reports, spreadsheets, and data summaries for leadership