Title: Messaging Senior Account Manager Location: United States Full time job requisition id R1125925 Job Description: We have an exciting opportunity for a Senior Account Manager to join our busy team working on a major retail client. The Senior Account Manager role is a key player in our team and will be the main contact for the client, other agencies, and internally within Merkle. The Senior Account Manager will maintain client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills. The Senior Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies. This role requires partnership with the various client stakeholders and Merkle stakeholders, acting as a liaison between the teams to execute flawlessly and meet business goals. By ensuring marketing and support activities are executed in a timely and efficient manner, the Senior Account Manager directly impacts the success of our clients as well as Merkle. Key Responsibilities: - Support or act as the primary contact for day-to-day delivery team and client - Responsible for building strong relationships with key client stakeholders and other teams to ensure campaign schedules and processes are clear and adhered to - Run internal and external client meetings; responsible for daily communication with key internal and external contacts - Ensure timeliness and quality of client deliverables - Continuously observe and identity areas to improve existing processes - Bring leadership, guidance and operational efficiencies to the delivery team - View of bigger picture and disseminating information to the appropriate parties for execution - Apply critical thinking skills to identify and mitigate potential delivery risks - Remain extremely focused on detail while managing multiple email campaigns simultaneously through Braze. Qualifications - Bachelor's Degree required - 6+ years related agency experience, specifically within digital marketing or marketing operations - Must have experience with Braze - Excellent, proven organizational skills, including strong attention to detail and ability to effectively manage multiple projects simultaneously - Experience with client-facing responsibilities and with giving client presentations - Knowledge of contracts and managing a SOW, along with scope creation and management - Ability to leverage business experience / acumen to identify new business and marketing opportunities - Strong listening and superior relationship building skills - Experience leading teams is a plus At dentsu, we believe great work happens when we’re connected. Our hybrid way of working combines remote flexibility with regular in-person collaboration to spark ideas and strengthen our teams. Many of our employees who live within commuting distance (90 minutes) from one of our Headquarter or Hub Offices (New York, Chicago, Detroit, Los Angeles) are required to work in the office 2-3 days per week including one Team Day. The minimum number of days may vary by office and role. Dentsu may designate other HQ or Hub offices at any time. Those who do not live near an office may be designated as a remote employee, depending on the role and business needs. Regardless of your work location, we expect you to be flexible to meet the needs of our Company and clients, which may include attendance in an office from time to time. The annual salary range for this position is $68,000 - $110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: - Medical, vision, and dental insurance, - Life insurance, - Short-term and long-term disability insurance, - 401k, - Flexible paid time off, - At least 15 paid holidays per year, - Paid sick and safe leave, and - Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. #LI-hybrid #LI-JH2 #LI-remote Location: USA – Remote – Oregon – Pacific Time Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.   Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us.

Title: Senior Account Manager Location: Remote Department: Account Management Employment Type: Full time Location Type: Remote Job Description: Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the position Vetcove is looking for a Senior Account Manager. As the veterinary market continues to consolidate, we’re looking for someone to develop, maintain, and grow our relationships with the key veterinary hospital consolidators. You’ll be leading all of our efforts in this aspect of the business. As a Senior Account Manager you will be responsible for working directly with our existing network of corporate hospital group partners to understand their developing needs and react to them in order to inform both our long-term company strategy and product development roadmap. In addition to working with our current accounts, you will be developing strategic relationships with many others to strengthen our competitive position among the largest veterinary consolidators. You will serve as the primary point of contact, and trusted partner, working with our corporate partners (and future partners) to fully understand their needs, demonstrate our value, and ensure we’re strategically positioned to best support them. What you'll do - Design and lead Vetcove’s corporate accounts strategy - Position yourself as a strategic partner to key stakeholders and champions within named accounts in order to build and maintain strong, long-lasting relationships - Craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings - Develop proficiency in collecting ongoing customer product feedback to establish an effective feedback loop for customer needs and our product development strategy - Take a methodical approach to strategic planning in each of your owned accounts by creating a roadmap which continuously progresses the customer towards their specific platform goals, account growth, and overall success with Vetcove - Stay tuned in to the veterinary consolidation market and understand how Vetcove can evolve to adapt to changes in market dynamics - Nurture relationships with non-contracted corporate consolidators to be sure they understand Vetcove’s value and how we can fit into long term strategy You should have - Bachelors Degree - 4+ years in account management - Exceptional verbal, written, and presentation skills - Excellent time and process management skills - Strong analytical skills - Proven success identifying and developing executive relationships - A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment Benefits (Full Time Roles) - 100% remote within the USA - Medical, Dental, and Vision Insurance - Automatic 401k contribution - Employee referral program - At home office set up - Bi-annual company retreats - Open vacation policy - Equity - Monthly team events The typical base pay range for this role across the U.S. is: $80,000/year - $150,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $90,000 - $120,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.

• Responsible for building strong business relationships with existing and new customers in the State of Arkansas marketplace • Ensuring client satisfaction and issue resolution • Providing account support during implementation of active programs • Identifying areas for strategic growth and expansion with existing client base • Developing a sales strategy to prospect new accounts in the assigned vertical markets • Providing complete and thorough solutions for every customer to boost top-line revenue growth • Assisting customers and internal partners in achieving quarterly and annual business goals and objectives

Title: Patient Account Representative Location: Glen Rock, NJ Department: Billing Full-Time Hybrid Job Description: SportsMed Physical Therapy is seeking a Patient Account Representative to join our team in Glen Rock NJ. This position will begin training on site in Glen Rock, NJ and transition to Hybrid-Remote after 1-2 months Responsibilities - Respond to high volume of inbound calls to resolve billing and collection issues with patients - Ensure all billing changes, charge offs, escalations, interactions etc. are correctly documented in billing and/or HRM software in a timely manner - Properly escalate billing issues where necessary - Review new patient records in billing software and initiate billing process - Work with clinic staff to resolve patient authorization issues - Review existing claims in billing software and follow up on outstanding issues - Review outdated claims in billing software to research and resolve as necessary - Review outdated claims in billing software and prepare for collection as necessary - Follow company processes and procedures carefully - Prepare and update summary documentation as required - Other duties as assigned by management - Ability to meet deadlines and expected collection goals - Ability to work independently, and be self-motivated - Strong critical thinking and investigative skills. Qualifications - HS Diploma required, two years post-secondary education preferred - Minimum 2 years’ experience with medical billing required (1 year with 2-year college degree or greater) - Solid understanding of medical billing software and procedures preferred (Kareo, WebPT, Navinet, CMD, etc.) - Experience with HRM software such as WebPT preferred - Ability to multitask and manage time effectively with minimum supervision - Excellent written and verbal communication skills - Strong Excel skills - Outstanding problem-solving and organizational abilities - Keen attention to detail with strong analytical skills - A professional, courteous, enthusiastic, and conscientious attitude, willing to fulfill group goals and work requirements - Ability to deal positively with coworkers and supervisors, and support management decisions - Ability to function as a contributing team member while meeting deadlines and productivity standards - Bilingual-Spanish highly preferred - Both in-network and out-of-network billing experience - Bilingual Spanish What we offer - Competitive pay - Excellent career growth opportunity - Medical, Dental, Vision, Life and Disability insurance - PTO, sick time, paid holidays, 401k - Pay Range: $20.00 - $23.00 per hour $20 - $23 an hour These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice. #IND3